Chef 54cm Cooker CFG517 Questions & Answers
15 questions from our users
Hello sir, I lost my booklet so how can I get it? Pl I bought your chef cooking with gas and eltrick from malga hervi norman. Mno [Name Removed]
hi sir or manager i lost my book let i am having problem to oprate the grill pl .malcolm john mirrabooka wa 6061
can I have the oven, (gas) and the electric grill on at the same time. the grill is in the oven.
Can you use the electric grill and the gas oven at the same time?
the grill is gas and seperate from the oven so I assume so, although rarely use it myself.
how do I take the front panel on the oven off to clean?
My oven went out half way through baking some sweet potatoes tonight and it won’t stay on now. It will ignite but goes out as soon as I release the knob. Any suggestions please. (Yes..... I am holding the knob in for at
least 10 seconds after ignition just in case you were wondering :-)
Can I use the electric grill at the same time as the gas oven in my 54cm upright stove?
Do I need to take the grill tray out every time I use the oven. There is no separate grill.
Can a Chef 540mm gas upright cooker Model CFG517WANG, be converted from natural gas to lpg? Kind regards Cheryl
To be honest Cheryl I'm not really sure you have to ask the store about it but I think they do come in natural Gas Lpg and electric,
we chose the Natural Gas for our family,but don't take My word for...
Seems to me that Electrolux have a standard reply to all complaints. Has anyone actually had any positive results from their complaints? Maybe we should go to Consumer Affairs because I still believe the oven gets dangerously hot.
They can not admit there could be a problem.....they would need to recall too many of them. I am not saying all of them are bad. I had several of them when living at different places and never had any...
Read more problem with them. But it was a several year ago so they were different models.I replaced mine with Smeg brand, first one short circuted as soon as plugged into power source (and yes we had to have our newly installed especially for the oven power source tested), but the replacement runs perfectly and finally after month of hassles we got there in the end.
Got a standard reply that the stove meets Australian Standards! which is just a cop out when the stove is so much hotter than a much older but near identical model I I would suspect they do not whish...
Read more to admit to a manufacturing/design failure. Just a note that from memory, the guidelines for installation say a gap of 1cm in total is needed in the stove recess for this stove - many other different stoves have a reccomended air gap of 2cm on both sides!.
How high should the oven flame be on ignition? Is it normal for the flame to be of uneven height across the back of the oven with one section reaching up to 10cm while the rest varying in height with some barely visible? Will the flame correct itself on further heating of the oven? I am hestitant to experiment with this as the stove is unfamiliar to me. The stove is in a newly purchased home.
I don't know if it's normal or not but mine is fairly uneven at first and then when the oven heats up
I can't tell if it's on or not, because the flame is barely visible. That's why, when it goes ou...
Did anyone have any luck with customer care. I am an unhappy customer of different model, electro lux seem to intercept these messages and no more opinion if you are now happy or problem resolved?
Yes they were quite good in that a/they called me back, b/ they explained some previous issues with our particular model and why they occurred and c/ assured me that the produce I've purchased wasn't ...
Read moreinferior and that if there were any issues then to call them back again. So far I believe the product has been OK and hasn't had any problems. I hounded them when I wanted answers, perhaps they just got sick of me annoying them. Good luck!
Hi Deb,
Leslie from Electrolux here. ...
Read moreIf the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] and attention Leslie? We would really like to try to assist you. We look forward to hearing from you soon. Thank you, Leslie
Hi there we have just purchased a chef st steel upright gas oven and despite meticulous cleaning (with a soft cloth)the stove top around the burners has brown pitting.
what can we do?
Peter
melbourne
Hi Peter,
Catherine from Electrolux here. ...
Read moreWe are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Catherine at [email protected] Thanks Catherine.
I have just bought a Chef CFG517SANG from the Good Guys at Wagga Wagga. I now read all these negative reviews and wonder if I have bought a lemon.
Have the complaints been addressed and is the stove now safe. Or should I take it back and swop for a white enamel stove ????
Hi,
My issue was addressed in the sense that they replaced all gas valves saying that it was a faulty batch. Then why didn't they recall it or fix it before it reached the market coz this is a new...
Read more stove. Had an accident happened what do we do? I am now very careful about the stive just in case it had other issues.Hi,
Marina from Electrolux here.
Electrolux will be able to assist you with this query.
...
Maybe Vineeth has supplied my answer and hopefully my stove was modified with the improved gas valves. Have to wait and see as I haven't has it installed yet.
Watch this space for further comments
Hi Nicole, I have a very old chef(it's rusting now) and the cfg17sa looks to be a very good replacement. What has been done to fix the problems and why would I now buy one?
Hi Tibby, Maria M from Electrolux here. We would love the opportunity to discuss the concerns you have raised. Can you please email me your contact details at [email protected] attentio...
Read moren Maria M? I look forward to hearing from you soon. Thanks Maria M
does the overheating only effect the s/s models or does it effect the white enamel models also?
We have the white enamel CFG517WA and have had no overheating problems. We have been really pleased with the purchase so far.
My whole stove gets burning hot when only using the oven. This includes all the knobs which are plastic and all the area behind which the electronic buttons are placed. I don't think this is normmal and is definitely not safe. What should I do?
Hi Mikaal, Maria M from Electrolux here. Electrolux will be able to assist you with this query. Can you please email me your contact details at [email protected] attention Maria M? We ...
Read morelook forward to hearing from you soon. Thanks Maria MGet an answer from our members and Chef Cooking representatives
Other Freestanding Ovens
Extra Information
Other Freestanding Ovens
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.