Choices Flooring Questions & Answers

Is there a head office phone number or email address where I can contact regarding installation and quality issues with new laminate flooring. The store I purchased the product from will not return my calls.
Regards
Westley

Elements choice[look alike polished concrete)

Which type of dark carpet will be best for everyday use all through the home. We want it to last a long time, be easy to clean, & soft underfoot. Thanks.

I had a floating floor installed last year by the local Choices shop and the installers did a beautiful job so naturally I went back to the same shop to arrange for vinyl flooring to be installed in my kitchen/dining area. However later that evening after the vinyl was installed I noticed a very small pice of the top layer of the vinyl was missing, about the size of a piece of confetti. My son also showed me where the installer had patched an area between the dining area and the living room. The vinyl was wide enough that this should not have needed to be done. I contacted the shop and the manager inspected the vinyl and agreed with me the whole floor needed to be replaced as the hole was a manufacturing problem. Since then he is now saying heavy furniture must have been dragged on the fllor but this did not happen plus the hole is very neat and does not have the look of a rip. He is saying the layer is a liar and is responsible. My contract is with the shop only. They have a contract with the supplier and the layer, not me. I have studied consumer law in an admin degree so know my rights. I want this matter settled to my satisfaction. Could you pleas give me a phone number too speak to someone please?

Why are the quotes not broken down with pricing? The quotes only name the type of flooring and then have a total? I have received some quotes for carpet and Vinyl as we are building a house. I was quoted the same for all vinyl and 3 bedrooms of carpet and vinyl throughout the house????? Not sure how they work out the quotes??? Can anyone let me know? Thanks

Is there a head office phone number or email address where I can contact regarding installation and quality issues with new carpets (installed in January)?

Please tell me can I make a complaint about a Choices Flooring completed job? I have already spoken to owner/manager of the store who said the problem created by the tiler is unfixable.

Choices Flooring store manager told me there is no choice but to use metal edge on internal doorway after laying vinyl tiles. Is that true? Or can wood dowel material be used instead to avoid feet being cut by sharp edges when the product does not sit flat because of the uneven floor?

I would like to know where to put in a complaint about very shabby service from a Choices store in NSW

What is the best vinyl planks?

Does anyone have the name, number, email address of someone at head office that i can call directly?

Thanks in advance

K

Anyone had any dramas with the Genero Clic planks?

Hello,starting up a daycare centre for dogs and would like to no the best flooring surface.Have looked on google vinly & rubber surfaces keep coming up,will they be durable and water proof?If any one has experience in this subject and nos name of any products out their on the market?
Cheers,Graham