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Choices Flooring Laminate Flooring
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- 6 reviews
- 1 like
I recently had vinyl flooring installed through Choices Flooring by Smiths in Mornington. Everyone we dealt with was really helpful and friendly. The product range and pricing was really good. The installation quality was far better than expected. They really went above and beyond - removed tiles that I’m sure weren’t originally included as part of the job so the gradient with the slurry would be better and we’d get a better result; the finish around our skirting boards was fantastic. Very impressed. Really recommend.
- 4 reviews
- 2 likes
The team at Choices Flooring went above and beyond, not just in price but in the totally professional way they helped me from decisions on choosing the right product, to the laying of my beautiful flooring by their team of master Layer’s. Thank you so much.
- 2 reviews
Choice blaming the installer for a faulty product - Abode vinyl flooring
The installer has told us that this has happened so many times and the manufacturer pairs up with and blame the installers for a faulty product even when there was no installation guide at the time. Ours is huge over $20k and the floor is buckling and moving in sections. Selling such poor quality is just a rort and a rip off.
- 2 reviews
Just had Karndean Vinyl planks laid to replace our tiles and carpet.Just absolutely LOVE them!!!
From the time we purchased our Karndean Vinyl Plank Flooring from Choices Flooring Nowra till we had them laid we were impressed with the professional and friendly staff. Can't thank Adam the installer for the fantastic way he laid the floor and were amazed at how fastidious he was to ensure the job was done to perfection. Thankyou we really LOVE our new floor!!!!!
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- 3 reviews
- 3 likes
I had non stop problems from day 1! The beginning part was great, they lent me samples to take home and the guy who came to quote was very nice and helpful. Once the 50% deposit was paid, it was a nightmare.
The installers came and were 5 boxes short, they didn't send anyone for over a week so I had half finished floors, walking around on concrete for this period. They didn't call me to book in a time to finish, I had to chase them twice.
When someone finally returned, it was a different installer that came out to finish. I don't think he kne...
Read morew what he was doing at all. He caulked all the gaps with WHITE! It stuck out so badly and was so rough, it looked as if I had done it myself. He also did all the end caps and used so much white glue that it was all leaking under the caps and dried this way. I tried to clean up what I could but I didn't want to fiddle with the caps. When I checked the work, there were gaps between multiple boards. I chose Quick Step (which is a fantastic product!) because they have the click in place seal to become waterproof. The way these boards were laid with gaps meant there was room for liquid to go between the boards during mopping or spills. To be clear, it wasn't the gap next to the wall which is required for movement, it was between two boards in the middle of the room. About 10 of these were discovered. There was also a section near one of the doors ways that moved up and down. I emailed the company straight away with photos and videos. They took 9 weeks to reply to me! Then they said they didn't have any installers that were vaccinated to come out to fix the defects. So again I waited. They finally sent someone out and again, I don't think he knew what he was doing. He took 8 hours to fix the defects. And even then he couldn't fix everything without taking up the boards and re-laying them.Fantastic service from Ben and the installers of our beautiful Karndean Vinyl Plank flooring from CHOICES Flooring Forster. The entire installation was completed whilst we were in lockdown in Sydney. Ben kept us updated with photos and the finished job looks amazing. Thanks Ben.
Regards Sue & Geoff
- 4 reviews
Purchased Karnden Hamden flooring from the Narellan NSW Store in September last year and had it laid by their recommended layers. Could not praise the product or quality of the laying high enough. It is almost one year since the project was completed and the floor still looks brand new with no issues at all.
Thank You Choices . We will be calling you first for our next flooring project!
1 year old bedroom carpets wrecked after a tenancy - stained, stank and limited time to replace before re-tenanting. Flooring to match the rest of the property was out of stock in Australia. Choices begged remaining stock from other stores and hiring workmen to make sure the job could be done on time with the right product. They went out of their way and I'm very grateful the next tenant won't have to suffer smelly carpet waiting for the next shipment to Australia.
- 3 reviews
- 1 like
In February 2021 Choices flooring, Alexandria installed lino on my kitchen floor. They did not treat the rough surface of the current floor and just placed the lino on top of the existing floor without affixing it to the ground. Of course, the lino curls up and is collecting filth. When I raised it with them, they said the lino is not supposed to be affixed to the floor!
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- 2 reviews
We are so happy with our new floors . We had old tiles removed then replaced with modern robust new engineered flooring. They look and feel amazing. Thanks Choice flooring & team.
We've used the tuggerah store before, with good results. This year, they quoted for bedroom carpets, roller blinds and laminated timber flooring. We accepted the quote and paid 50% = $5 000 deposit. Today we rang to arrange installation and were told the quote was a mistake "by the new girl" and the laminate flooring was to cost double the quote. We'd have negotiated a middle ground but unfortunately John laughed at us and hung up. Total order now cancelled by us and a refund awaited. The worst customer experience ever. Only 1 star because the review won't accept none .
Beyond thrilled with our Hybrid Flooring.
Rachel and the team at Ferntree Gully are so helpful, professional and supportive in every step of the process. Installed by Kristian who did an amazing job..!! Highly recommend and will definitely be back for all our other flooring needs.
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- 2 reviews
ABOVE and BEYOND! - That is what comes to mind when someone asks about Choice Flooring. Jared, the Owner at Erina did exactly this; he not only attended to what I needed with precision and care, he even attended and helped me out with someone else's problem. He has strong business ethics and this does not come easily these days. A huge thank you for Choice Flooring and the way you run your business. Your team at Erina were helpful, polite and installers extremely professional; it is a high commendation to you.
- 3 reviews
I would recommend Choices Flooring Erina for their excellent after sales service. They ensured that the quality of the job was of a high standard and that I was 100% happy with the outcome.
- 3 reviews
Decided on impressive ultra with the help at choice floorings at Taren point the girls were great and so was Paul very helpful so happy with the floor and the laying very good job and nice people wouldn’t hesitate in recommending. Was a bit worried about choosing laminate but we love it so easy to maintain. Thankyou choice at Taren point xx
Yes I am everyone there was great would use them next time if any
Questions & Answers
Is there a head office phone number or email address where I can contact regarding installation and quality issues with new laminate flooring. The store I purchased the product from will not return my calls.
Regards
Westley
Sorry Westley I don't have a head office number or email. Our only dealings have been with our local store at Forster.
Regards,
Sue & Geoff
Elements choice[look alike polished concrete)
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Details
Category | Services and Tiles, Vinyl & Laminate Flooring Companies |
---|---|
Flooring Offered | Laminate |
Included Installation | Yes |
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Thanks Larraine. Are you referring to the Caringbah store in Sydney? Please let us know and we will pass on your feedback, Kind Regards, Choices Flooring National Office.