Reviewer Photos & Videos
ChrisSouth East Queensland, QLD
- Physical store
- Verified customer
Excellent Service and Return Policy
Caitlyn was extremely helpful at the Oxley store. We're shopping online and found out the colour is not right. The exchange was straightforward and she was very patient with us choosing the right tiles.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
- Physical store
- Verified customer
?? low price guarantee
The price of a tile went up to $30 increase in less than 2 years and the sales rep didn't even attempt to assist us and did not return our call when she said she was going to ring us back.
1 comment
National T.National Tiles
Thank you for your feedback! Please email [email protected] with your phone number and we will see if we can do anything further to assist with pricing. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Lisa PomfretMetropolitan Adelaide, SA
- Physical store
- Verified customer
Service us exceptional
I found the sevice knowledge and advice of the staff at Mile End SA to be great. I had a new staff member who was well trained, and not frightened to ask her colleagues for advice when needed. They were educational and full of smiles fir bith her and me. I would deffinately go back
1 comment
National T.National Tiles
Thank you for your feedback! We look forward to assisting you again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Find out how National Tiles compares to other Home Renovators
Know better, choose better.
Mark South East Queensland, QLD
- Physical store
- Verified customer
four stars
Happy with our experience in the National Tiles store. We found the team to be very approachable. We were served quickly and were able to find what we needed. Thanks
1 comment
National T.National Tiles
Thank you for your valued feedback! We hope to see you again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Jennifer GardnerGreater Melbourne (Outer), VIC
- Physical store
- Verified customer
Excellent service, very impressed.
Very happy with my experience at National Tiles - at the two showrooms I visited, and with telephone assistance given when arranging delivery.
From providing product knowledge, to samples, the selection process was most professional, and enjoyable.
Highly recommendable. Thanks.
1 comment
National T.National Tiles
Thank you for your valued feedback! We look forward to assisting you again soon. Kind Regards, Brooke. National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
bellandjuniorGreater Melbourne (Inner), VIC
- 7 reviews
- Physical store
- Verified customer
Excellent Service and Great Product
I had a really wonderful experience at the Mornington Store. I received great product advice and purchased a wonderful tile to re-tile my balcony. Very happy with the choice of tiles available and salesman John provided excellent customer service. Will definitely use National Tiles Mornington again and recommend them.
1 comment
National T.National Tiles
Thank you for your valued feedback! Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
- Physical store
- Verified customer
Very happy
John was very helpful at the Mornington store with information- great choice of products and all arrived on time as arranged - I would happily recommend them or use them again in the future
1 comment
National T.National Tiles
Thank you for your great feedback! Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
- Physical store
- Verified customer
Great service...
Was warmly greeted by a young lady at the the Sunshine showroom; she was very helpful and gave great advice re: type of tile to use for the space in question. Tiles were not in stock, but were available for pick up within a couple of days, just as she said they would be. Good buying experience all round!
1 comment
National T.National Tiles
Thank you for your valued feedback Adam. We look forward to seeing you in store again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
LysM77Greater Melbourne (Outer), VIC
- 3 reviews
- Physical store
- Verified customer
Good range to choose from. Helpful staff.
The staff member on duty was very helpful, going out of his way to learn all about our project and where our best options were throughout the store. Range of tiles was good and displays looked great. There was no stock on hand of the tile we chose though and had to wait 3 days for it to be available.
1 comment
National T.National Tiles
Thank you for your feedback! We look forward to assisting you again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Find out how National Tiles compares to other Home Renovators
Know better, choose better.
- Physical store
- Verified customer
planking.
Hi .
yes we had a great sales assistant, he talked us through the entire rage witch enabled us the confidence to make a knowledgeable decision.i must say we would't have any problems recommending national tiles to any of our friends.
re: Kim.
1 comment
National T.National Tiles
Thank you for your valued feedback Kim! Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Alex StadoliukasMetropolitan Adelaide, SA
- Physical store
- Verified customer
Pleasure to deal with
Seamless process from tile choice, order and pick up. Will be back for the next part of the renovation. The staff at the Mile End store were great. Top marks.
1 comment
National T.National Tiles
Thank you for your valued feedback Alex. We hope to see you in the Mile End store again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Valerie ScottGreater Melbourne (Outer), VIC
- Physical store
- Verified customer
Great service
The staff in the store were helpful, knowledgeable and a pleasure to deal with, the delivery was on time, an overall pleasant experience, thank you and I will be ordering more in the future.
1 comment
National T.National Tiles
Thank you for your feedback Valerie! We look forward to assisting you again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
John and sharonSouth East Queensland, QLD
- 2 reviews
- Physical store
- Verified customer
Great company
Great company to deal with, staff couldn't have been friendlier or more helpful. Had a couple of packs of tiles over and there was no worries taking them back. Was nice to deal with such a professional company and I will use them again.
1 comment
National T.National Tiles
Thank you for your valued feedback John and Sharon! We look forward to seeing you in store again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
iseeredpeople51Mornington Peninsula
- 3 reviews
- Physical store
- Verified customer
Perfect tiles and perfect service
Loved it. And they gave me a list of decent tilers - the one we chose was fabulous. Can't recommend highly enough. All staff were extremely helpful, and the tiles were so well priced.
1 comment
National T.National Tiles
Thank you for your valued feedback! We look forward to assisting you in the Mornington store again soon. Kind Regards, Brooke, Customer Service National Tiles
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
- Physical store
- Verified customer
Excellent Range & Price
Had a look at many other tiling companies but came back to National Tiles who had a very comprehensive range at a very reasonable price against their competitors.
The service was also excellent
1 comment
National T.National Tiles
Thank you for your great feedback Darren! We look forward to seeing you in store again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Find out how National Tiles compares to other Home Renovators
Know better, choose better.
M2 TilingGreater Melbourne (Metropolitan), VIC
- Physical store
- Verified customer
great service in the mornings before i need to be onsite
Love the opening hours of 6:30am so i can grab what i need and still be onsite at a good starting time. friendly approachable staff, who are very helpful. great service
1 comment
National T.National Tiles
Thank you for your feedback! We hope to see you again in store soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Denis DojaGreater Melbourne (Metropolitan), VIC
- Physical store
- Verified customer
Great products great price great customer service
Ordered and paid over the phone whilst busy did not take more than 2 minutes
The workers went and picked up and the products where there waiting for them at the counter.
Great customer service
1 comment
National T.National Tiles
Thank you for your feedback! We hope to assist you with your next project soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
MelanieGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Physical store
- Verified customer
Brilliant
Brilliant service. Great product selection and very knowledgeable staff who were able to guide me to the right tiles that were appropriate for our house. We also were given a recommendation for a tiler who was fantastic. Thank you!
1 comment
National T.National Tiles
Thank you for your valued feedback Melanie! We look forward to assisting you with your next project. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
SHIRLEY HURFORDGreater Melbourne (Outer), VIC
- 3 reviews
- Physical store
- Verified customer
Great service
We had excellent service in shop quick and friendly delivery and so pleased with the tiles good quality and looks good in our en-suites I’ll definitely use them again in future
1 comment
National T.National Tiles
Thank you for your feedback! We look forward to seeing you in store at Mornington again soon. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with National Tiles
Thomson and Donna
- 2 reviews
- Physical store
- Verified customer
Good customer service
Nelly Mitchell from National Tiles based at Norwest with Simonds has impeccable customer service. She was patient and gave us good suggestions throughout the gallery tour . Nelly also made time to meet us at short notice and clarify our doubts. Thank you Nelly for making it a pleasant experience .
1 comment
National T.National Tiles
Thank you for your feedback! We will pass this great feedback onto the team. Kind Regards, Brooke, National Tiles Customer Service
Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Carmel Parnellasked
Who do I speak to about a faulty product please. I have been sold tiles ‘not fit for purpose ‘ thank you.
3 answers
National T.National Tiles
Hi Carmel, thank you for your message. Please let me know your contact phone number and I will call you. Thank you, Kind Regards, National Tiles Customer Service
Thank you for responding. My number is 0412763736
Can you please make this number private or delete when finished.
Michael N.asked
Do you install timber flooring or only supply?
1 answer
National T.National Tiles
Hi Michael, thank you for your query. We do supply and install our timber flooring range which also includes laminate, hybrid and vinyl. Please let me know if I can arrange a free measure and quote for you? Thank you. Kind Regards, Brooke, National Tiles Customer Service
Annasked
Why does your marketing department send text messages to non customers at 6 am in the morning
3 answers
National T.National Tiles
HI Ann,
We are very sorry for the early message, this was sent out mistakenly and without our usual opt out link.
Please let me know your mobile phone number by emailing [email protected] and I will ensure you are removed from our list.
Once again we sincerely apologise for the disruption.
Kind Regards,
National Tiles Customer Service Team
I do not accept your answer as to the apt as I never use apts
I have already provided my telephone number and ii am awaiting a telephone call from the marketing manager
Your response is deceptive as to not including a Opt out link
This was the first text I had received so even if an opt out option was available you text me at 6 am waking the family
This remains an unauthorised use of my imformation provided to the company for a quote regarding tiles that I never purchased
The appaulling unprofessional manner this company is addressing the issue just highlights the unethical conduct
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
National T.National Tiles
Thank you for your feedback! We hope to see you again in store. Kind Regards, Brooke, National Tiles Customer Service