Cigno Loans Questions & Answers

Hey Stuart, go onto the Cigno loans website and click on the top right corner then click on members login. If you can remember your email address pop That into username and click forgot password. Good luck!

Dont use them the first loan will be easy the second loan they continue to take payments after your loan is paid out, they dont respond to your emails, your on hold for hours trying to speak to someone and they hang up on you, you try and block them via your bank but they gave 3 different payment ID'S that WESTPAC is aware of and continue to take, because "there waiting on your bank to release funds" ?? The advisor at my bank even told me to stay away from them they are doddgy

Not excactly. You can Finalise the loan, by a one off payment which pays out the total amount of your loan. There is a " Cooling off " period after you take out the loan. Please contact Cigno directly for more help. I hope this helps. :)

Call consumer action 03 97605088 the government is taking action against them and shutting them down, Cigno also operates under my finance as well so be careful.

Something similar happened to me except that the money ended up in my account, sent it all back of course and told them to cancel as if not finalised, BUT THEY KEEP SENDING IT BACK!
I’ve changed banks and are now ignoring them, hope I don’t get in trouble as they are trying to steal over $450 from me for a $350 loan that I sent back within hours of receiving.

Contact Consumer action 03 97605088 apparently the government is going to shut them down, what they’re doing is illegal.

Thank you, I did eventually get an answer when I emailed the complaints department, but my loan is still almost double!!!!

When can you get another loan still got final payment coming out on Monday

Who knows they said to me at 7pm and I'm still waiting

Go to Cigno. Tell them you want to cancel. If you are out of the cooling off period, that is not going to be easy. Avoid lenders like Cigno.

They appear dodgy to me. Click on the stats button on the main webpage following /listings/cigno-loans and you will see that their rating increased all at once in September 2022 by a heap of 5 star reviews. In other words, they appear to promote themselves with dodgy reviews and so the whole operation is likely to be dodgy.

Count your blessings. I get email after email. Avoid them like the plague.

My review is based on things thay did to my kids and feedback from other customers I have spoken to, thay don't do it to eveyone but by all accounts it's a common thing for them to do to customers that have finalized there loan. I gess just be mindful and keep a closs eye on you bank or even tell your bank when your loani s paid in full so the bank can stop any funny business thay might try. All the best Matt

Log into ur Cigno account it will have statements on their

Cause their charging illegal rates google them their under investigation i paid nearly $1000 interest for a $350 loan once and they wanted an extra $86 but i made them waiver it by telling them i know their illegal call them and tell them you know the interest laws and they might help u out