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Reviews

1.3

9 reviews
5
(0)
4
(1)
3
(0)
2
(0)
1
(8)
  • Transparency
    1.0 (2)
  • Customer Service
    1.5 (2)
  • Loan TypeFixed Rate (2)
  • Application Process
    1.5 (2)
  • Timeliness
    2.5 (2)
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Jack H.

Jack H.Western District, VIC

They don't provide Statements

published

If you get a Loan from Classic they will, not provide you bank Details unless you request it, and then you will find out it's an account with another bank. They don't have their own money or account management systems, they just open an account with St Georges.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateApril 2022
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George S.

George S.South East Queensland, QLD

  • 2 reviews

Arrogant customer service who don’t care about consumer

published

I have just closed an account with classic funding. Over the time it started well but as I contacted them and asked about certain charges and payouts classic funding were not able to give me factual reasons for overcharging me and double dipping on a payout figure break fee. Would not recommend this company to anyone

Lying company who will try to overcharge the contracted amount

published

After getting funding through classic funding in 2017 it started off ok until I wanted a payout figure 24 months after in 2022 where they couldn’t five me any factual evidence as to why I needed to pay near 30% over the actual borrow amount to finalise the contract. Even with paying 24 months of payments. Classic finance could never produce factual documents stating this. They are crooks

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2017
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Lets solar company sale they product with lies

published

Only agreed too the finance based on the solar redate tariff that was going to be provided, unfortunately this was never going to be honoured by the energy provider .
Lets company's sell they products with fake promises..



Good service, good people, good business

published

Each time I've dealt with people here I have had a friendly, serviceable experience. I don't think they deserve these nasty reviews!

AmandaJ77

AmandaJ77Brisbane

  • 3 reviews
  • 5 likes

Legal criminals - ZERO stars

published

We also took out a loan with classic funding group for solar panels in 2015 and the same problem. We can NEVER get a statement from them, we can NEVER get a payout figure, the only figure they give is always bigger than the original balance. The contract says interest charged daily on the balance however they added all of our interest on to the initial balance so we not only pay that massive amount of interest no matter what, but we also have to pay MASSIVE early repayment costs. Is it a coincidence that the company we bought our solar panels from disappeared after we purchased?? Seriously dodgy. I’m taking this to the ombudsman.

gentianne14

gentianne14DIMBOOLA

  • 7 reviews
  • Verified customer

rude, no transparency, on the edge of dodgyness

published
  • Verified customer

Rude and Expensive - buyer beware

published

We got our loan 3 years ago and are being charged double the rate that is currently available for other green loans for solar. They are being very rude and difficult in letting us repay early. They are trying to charge me break fees on the original credit amount and not the outstanding balance. Shonky!!

Peter Graham

Peter GrahamNambour

  • 3 reviews

Keep clear of this company

published

I got a loan from Classic funding group (a part of St George Bank) for solar panels and decided to pay my loan out three weeks after the loan started. Well that was very expensive and they were very rude.

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Questions & Answers

J Fensom

J Fensomasked

I've seen from earlier comments how hard it is to get a basic Statement. I've rang a few times now and I'm still waiting and wondering. Am I to believe the reviews are true??

2 answers
Nick
Nick

Very much. Unfortunately when I did receive the statement for a payout they were expecting $5,000 on top of the payout and break fees for a reason they could not explain

J Fensom
J Fensom

I'm not asking for a pay out figure I just need a statement to provide my lender for a new refinance of my home loan they are holding up the process terribly

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