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Reviews

4.7

517 reviews
5
(453)
4
(30)
3
(6)
2
(2)
1
(26)
  • Product Quality
    5.0 (4)
  • Return Claim MadeYes (0) · No (6)
  • Customer Service
    5.0 (4)
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Reviewer Photos & Videos

Good service

published

Great service,quality filters used every time .Technitians are on time and value for money. I recommend clean and clear for clean water.



Angela

AngelaCasula

Excellent product. A must have at home.

published

Works perfectly. Very convenient and cheaper compared to buying bottled water. Economical
to maintain since filter needs replacement only once a year.

Great job

published

Im really happy with the work the service is great i love my water filter cant trust Sydney water. .



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Best money I’ve ever spent

published

Aaron the guy that changes the filter every year is always very polite, efficient and informative.
Right from the start I noticed a difference from using the filtered water and feel it’s money very well spent and would recommend filtered water to others

Gary

GaryBass Hill

Great filter

published

Reliable filter and service. Better to spend money on Clean and Clear Water Filter than buying bottled water all the time.

Kass

KassWOONONA

A must have with kids

published

So happy with our Clean and Clear water filter! The water quality is amazing and we can’t believe we didn’t get one sooner. We decided to have this installed when we had children and when our filter gets cleaned and we see what has been filtered out over the year we are so glad we made the decision to get it! The service is amazing and the staff are always very friendly and knowledgeable about the product.

Best service and annual follow-up.

published

We’ve been with Clean and Clear for a few years now. Always the best follow up for annual filter replace and best service. Adam was polite, fast, efficient and could not ask for better service.

Helen

HelenHaberfield

They were perfect!

published

Nice worker and nice to talk to. There hasn't been any problems when they changed my filter for everyone once a year!

Thank you for working on Divine Nails, Yusuf!

I would recommend then for their excellent work.

Excellent

published

Amazing service from Yusuf. He was incredibly polite, quick and efficient. The tap was installed within 30 minutes and explained exactly what he was doing. He identified we needed a water pressure limiting valve and helped install it as well.

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So glad we decided to get a filter system

published

So glad we decided to get a filter system. Saves us buying plastic bottles and the water is so clean and clear. Really satisfied. Recommended

Great

published

Adam has provided an excellent service very pilot and kind person highly respected person i would rather him instead to service me filters each year q

  • Verified customer

Excellent product

published

Very good product Adam did a great job fast and effective. Very friendly and easy to get along with.
Perfect.

C C

C CWetherill park

The service is excellent

published

Adam did an excellent job he is fast and good he just get done quickly i would recommended him to anyone thank you very much for Adam's help much appreciated it

Julie

JulieSydney

Awesome company and great products

published

Been a customer since 2011, fantastic service great product you can really taste the difference. Technicians are friendly and get the job done quickly highly recommended

Paul.s

Paul.sGeorges hall

Great service

published

Great service would recommend to all my friends and family adam was very friendly and very professional thanks for the great service

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Worst service in over 10 years

published
Tony I

Tony ISydney

Great product

published

Very efficient and friendly service . Product works very well as can be seen after viewing the dirty filters after the first service. Highly recommend

1 comment
Clean and Clear Water
Clean a.Clean and Clear Water

Good Afternoon Tony,
Thank you for taking the time to leave us a review. We aim that you receive a 5 star service annually. We appreciate the recommendation! Kind Regards, Clean and Clear

Great job

published

Perfect customer service and a great job adam is very good and fast with his work he doesn't mark around

1 comment
Clean and Clear Water
Clean a.Clean and Clear Water

Good Afternoon, We are pleased to be informed that Adam did such a great job at servicing your system and was able to offer you our 5 star services. Kind Regards, Clean and Clear

Water review

published

Our serviceman changed all our old taps and replaced(Adam) them eith a beautiful new system with hot and cold, great water, great service

1 comment
Clean and Clear Water
Clean a.Clean and Clear Water

Good Afternoon, We are pleased to be informed that Adam did such a great job at servicing your system and was able to offer you our 5 star services. Kind Regards, Clean and Clear

PeteRyde

PeteRydeSydney

Excellent service and quality

published

Been a happy customer for years. They consistently provide excellent service. On time, efficient and products competitively priced. They replace filters and check the system annually making the whole process easy.

1 comment
Clean and Clear Water
Clean a.Clean and Clear Water

Good Afternoon, Thank you for being such a loyal customer of clean and clear. We aim that you are offered a 5 star service annually. Thank you for the great review. Kind Regards, Clean and Clear

Page 4 of 26
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Questions & Answers

Pete

Peteasked

Hi, can anyone advise what the annual cost for replacement of the clean and clear water filters is?
Email reply to [email removed]
Thanks, Peter

3 answers
Kit
Kit

Hi Peter, it’s $119 plus anything else they decide needs replacing. If you don’t agree, they tell you your warranty will be void. We were told another part had to be replaced which ended up costing us $155. Maybe next year they will tell us something else needs to be replaced and it will be $200!

interested to see if there are other water filter companies out there to compare to. I’ll be looking.

Gra
Gra

Hi Peter, It is $119 for the normal yearly replacement and then every two years another part needs replacing and that brings it up to the $155. I had mine done yesterday and that was the cost. I am extremely happy with mine as the water is lovely and fresh tasting.

Tiffiny
Tiffiny

It's supposed to be $119 for 2 stages, or $155 for 3 stages (the 3rd stage only needs to be changed every 2 years), however Clean and Clear have charged me $155 for the last 3 years in a row, and even though they tell me on the phone that "the third stage was changed last year so you don't need to change it this year" the plumber who comes onsite just replaces all 3 stages anyway, and I don't find out until I get the invoice (and look in our kitchen bin to find all the old filters laying in there with our rubbish).

Get an answer from our members and Clean and Clear Water representatives

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