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Reviews

4.7

38 reviews
5
(34)
4
(1)
3
(0)
2
(0)
1
(3)
  • Product Quality
    4.9 (15)
  • Return Claim MadeYes (0) · No (16)
  • Customer Service
    4.8 (13)
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anhandalice

anhandaliceSouth East Queensland, QLD

  • 2 reviews

Great Service

published

Great service.Took time
to explain everything to me and answered all the questions I had. Comes highly recommended. Very easy to deal with. Fast delivery. Will recommend to family and friends.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationpsi water filters
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Steve

SteveSouth East Queensland, QLD

  • 2 reviews

Positive experience

published

I have been buying replacement under bench water filters from PSI for several years now and I have always been very happy with the service, product and postage in that time.

G Davey

G DaveyGreater Melbourne (Outer), VIC

Great Australian Customer Service

published
Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Phil W.

Phil W.Mid West, WA

Replacement Under sink RO filters and housings

published

Have used PSI water filter services for a several years, for my current under sink RO system . They offer a wide range of quality products and services. Peter is also very helpful and has a vast experience in the industry.

While changing my filters on my system I noticed a couple of cracks inside the housing. Peter assisted me in getting the correct replacement housings. He also informed me that my system had the cheaper Taiwan housings which are poor quality. So I got the better quality made in USA housings, after Peters advice.

Items are well packaged for postage, and cost is very reasonable. 5 star company all round.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPSI WATER FILTER SERVICES
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unhappy

unhappySouth East Queensland, QLD

  • 2 reviews

Great product, always helpful

published

We bought a RO system and chiller almost 5 years ago and still incredibly happy with it and the service received by PSI. Their communication & ongoing after sales assistance has been excellent

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDirect with PSI
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The BEST ever water filters!!!

published

Countertop Filter. Ive been using mine for over 10 years now and I just love it. Before purchasing I did my research and found Peter at PSI the most studied expert on the subject and also he is so very helpful if you are confused. He knows water and all you need do is tell him where you live and he has the right filter for your area. So reasonable too. The sparkling clear water is sooo good.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPSI Water Filters, Launceston
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Mark P.

Mark P.Sydney, NSW

  • Verified customer

Replacement Trioset Cartridges

published

This is the second time I have purchased replacement cartridges from PSI for my triple under sink system and highly recommend their products. Cartridges are genuine premium grade and provide great filtration for our drinking water and in particular for use in our coffee machine.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationvia company website
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Jeremy

JeremyHobart, TAS

Good quality, excellent value products with reliable and honest information

published

Purchased an under sink twin filter system. Shipping and delivery were very prompt. All components are good quality, and prices are very reasonable, particularly replacement cartridges. The web site has a wealth of honest and accurate information; it's worth checking this out regardless of where you finally choose to purchase (although clearly I'd recommend purchasing from PSI).

Installation was quick and easy; the included instructions were clear and simple.

Overall, excellent value for money. I'm very happy with my purchase.

Product Quality
Return Claim MadeNo
Store Locationhttps://www.psifilters.com.au

Great service

published

Fixed my issues straight away with in mimutes just by looking at photos and shipped out strsight away. Quick response great service highly knowledgeable with his brand and and filters

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chris w.

chris w.South East Queensland, QLD

Can't live without my PSI Water Filter.. before and afters attached

published

I absolutely love my PSI Water Filter. It is the premium twin undersink water filter. Check out my before and after photos from only 6 months of use. So worth paying for otherwise my body would have had to filter all of this!!

Customer Service
Product Quality
Store LocationOnline
MrT

MrTPerth, WA

The quality of water

published

I have had a PSI water filter for years and from actually enjoying a glass of it also makes great ice cubes for those other drinks without tainting them, another advantage is that when using in a kettle or coffee machine it does not coat your electric element with scale, PSI is the one that works, and its staff are extremely helpful, thank you.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPSI Water Filter Services, 12 Jasmine Court, Launceston, Tasmania
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Graham

GrahamKambah 2902, ACT

Great products

published

We had to order new filters while we were travelling, we had fantastic service gave the address of the next caravan park we were staying at and the filters were there waiting for us. Thoroughly recommend them, thanks for all your help.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Australia's #1 Water Filter Supplier

published

PSI Water Filters are an absolute pleasure to do business with. Reliable, honest, helpful and dedicated to achieving the best result for their customers. High quality products at competitive prices and expert advice from Peter and Callum. I recommend supporting this small Australian business.

Customer Service
Product Quality
Return Claim MadeNo
Paul

PaulPerth, WA

Reverse Osmosis Replacement Cartridges

published

Great Service and quick delivery as ever. I have been a customer for around 10 years and always been happy with PSI and their products. Highly recommend them and their Reverse Osmosis systems as tap water in Perth is Dire!

Customer Service
Product Quality
Return Claim MadeNo
Paul

PaulLaunceston, TAS

  • 3 reviews
  • 2 likes

Easy to deal with, easy to install

published

I purchased their RO system primarily for making homebrew. They were very easy to deal with, nothing more difficult than buying from woolies or coles. Purchasing spare filters was a good decision as the it made annual replacement of filters much easier. Never knew my tap water tasted horrible until I had a taste of RO water. No complaints, 100% would recommend to others.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationhttps://www.psifilters.com.au/
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yakadah

yakadahPerth, WA

Replacement water cartridges.

published

Express delivery from Tasmania to WA. Replacing cartridges for RO laundry system, after a years use as recommended. Sediment cartidge was filthy so I am glad I don't drink Perth's tap water. Great quality USA made products that are what they are. Water always tastes great.

Customer Service
Product Quality
Return Claim MadeNo
Janette

JanetteCentral West, NSW

  • 2 reviews
  • 2 likes

Great product but just rude and unacceptable language

published

I phoned to request a part on our water filter. We have been pleased with the product. [name removed] swore at me on the phone when it was revealed that we had not been purchasing the filters from him " this gives me the craps...you only ring me when you are stuck for a part.. " I was taken aback...as we live in a regional area and access filters from our local business. We will never purchase from him again.

Return Claim MadeNo
KevinM

KevinMRichmond-Tweed, NSW

  • 2 reviews

Amateur who succeeded installing an under sink system

published

The service was extremely prompt and the package that turned up had exactly everything I needed to successfully install the UV twin cartridge system. I'm no handyman, but the clear and easy to follow instructions helped ensure the job was a success at the first attempt. I'm chuffed! Also the product information on the web site was first class allowing me to choose exactly what I needed. Thanks PSI!

Product Quality
Return Claim MadeNo
Gracie

GraciePerth, WA

  • 2 reviews

Good quality units

published

I have acquired 2 reverse osmosis units. Peter was helpful providing explanation over the phone regarding the maintenance and service required for the units rather than just refer me to read the manuals. Also took very positively a suggestion to make briefer and simpler the instructions sent to customers like me who doesn't know much about plumbing and connections. Thank you Peter for your patience over the phone
regards
Gracie Gibson

Return Claim MadeNo
NNair

NNairCountry NSW

  • 66 reviews

Great service and range

published

Hi, have used them for 5 years. I got my filter delivered the next day even though i live in country nsw. So there were very promt. Resond to messages. Their product Omnipure USA made filter is far superior to a cheap one i purchased- takes 50% longer but you know its doing its job. I just purchased the combination filter and pre filter

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Questions & Answers

Margaret French

Margaret Frenchasked

As I only rent I am looking for a water filter that will sit on the bench. I am the only one in the house so it doesn't have to be very large and not too small. I average around 5 - 6 (600ml bottles a day) could you help me I live in qld but a very good friend has recommended you to me.

No answers
Kathy R.

Kathy R.asked

Where do you purchase them

1 answer
Paul
Paul

https://www.psifilters.com.au/

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