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Kaz K.Greater Melbourne (Inner), VIC
RIP OFF
This product is small, cheap and nasty. While easy to apply, it starts peeling off within hours, and leaves your nails dry and feeling disgusting. COMPLETE RIP OFF..DO NOT BUY!! I WANT A REFUND
Purchased in March 2021 at Global Shop Direct for A$60.00.
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MarciSydney, Australia
- 23 reviews
- 1 like
Expensive CHEAP Rubbish
I ordered on 2nd November
Order # GX00268262
I got today
What I got was 2 tiny things in a tiny box
Suppose to be 3 months worth!
Nonsense
No idea which is what as BOTH have identical instructions
I am so angry with this rubbish
Sick of online & TV showing one thing & getting another
I demand a refund for this...Read more
$50 & $10 shipping Online is $19.99 for 2 with free shipping This is a blatant rip off of Aussies - AGAIN Absolutely furious with this 40 days to get cheap rubbish
Purchased in November 2021 at Global Shop Direct for A$60.00.
2 comments
P.s.
Posted registered mail - lucky, as It went missing
Postage was a LETTER postage charge of $2 + registered mail ... Read more
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LizzylouNorth-West & West coast, TAS
- 24 reviews
- 2 likes
- Verified purchase
Disappointed
Product overpriced. The shine is also no better than the normal top coat shine brands. Delivery was really slow even though company got their payment super fast. Personally for me, I was very disappointed but other buyers may like it. Tried it once, peeled off after 3 days and did nothing. No instructions came but I watched their video on TV how to use it. Sent email on how to clean it and they replied with, probably normal polish remover. My advice, not a good purchase at all. Stay with the ones we know ie” Sally Hanson, Revlon, Max Factor etcetra. Much better quality and much cheaper.
Purchased in November 2021 at Global Shop Direct.
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Questions & Answers
Janasked
I received my very small delivery of Click N Brush. there are no instructions with it.. Could you please send instructions so I can use the product. disappointed in the size. I'm sure it won't last 3 months as was stated in the advertisement. Very disappointed with Global Direct to sell such inferior products.
2 answers
All I know is you paint it on, then it peels off after 3 days approx. I emailed them how to clean it and they replied with normal polish remover. No instructions came with mine either but I watched their TV video. I used mine once then binned it because it did nothing.
I returned mine immediately when I saw the size & quality
It's disgraceful
I had no instructions
There was nothing about how often to use it
to suggest this is 6 MONTHS worth- is an insult to our intelligence
I bought as a gift - didn't arrive -- never got told WHEN - I had to keep phoning them -
When it FINALLY arrived- it was in a Generic box (impossible to give as a gift) no idea WHICH one to use first- how often - do you use one & leave for a day - then the other
There was NO INSTRUCTIONS - anywhere
and I too watched the ad - it didn't explain anything
what good is something that peels off in a few days- That mean you cannot wear nail polish - or have to keep reapplying it AND nail polish
It's garbage & I refused to even give as gift
I returned mine
Elsieasked
Click N Brush Representatives how about you read the comments above and respond to them please, You should get instructions with all products and not be brushed off by someone on the phone that knows nothing. Please send instructions or even print them on this page for all to read as we all appear to have the same complaint.
1 answer
well said.
there's nothing - no way to know if you apply & leave for 1 min or 1 hour
which to apply first
& how often to apply
it's a joke
I bought as a gift & no way was I giving this as a gift
It's a disgrace imho
Elsieasked
I find the brush is hard how do you clean it and do you have to take off in between coats What is best to remove it with I am finding it hard
2 answers
No decent instructions came with it but it is pretty straight forward what you have to do to use it but I did email them asking how to clean it after use and although they were not sure they said probably with nail polish remover which makes sense but I only used mine once because it peeled off after 3 days.
Yes I agree but it doesn't work properly and yes it does peel off so trying to work out if there is something I am not doing. Pity whoever designed the product doesn't do the right thing and explain how to use it. SIMPLE TO DO
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Marci
Contacted Global Shop Direct - via email THREE times & by Phone Twice
Had to ring AGAIN & was asked why I wasn't trying ! AS I EXPLAINED - I bought for a gift ( I get my nails done at a nail salon) I was not taking these tiny tubes to my aunt & say "try " I was not waiting until Xmas (when warranty is out ) to give These so called three months worth are --- 3/4 the size of the actual balm - not entire tube - of a Nivea lip balm tube in length and HALF the thickness I took multiple photos of this There's NO WAY POSSIBLE they last 3 months - if applying to TEN finger nails not possible They're in a cheap - white box - with nothing but a black sticker saying Imported by: GLOBAL SHOP DIRECT ABN: 19 663 414 713 that's it - a "no Names" - "Generic " white box & 2 identical tubes - with identical writings - identical instructions- saying "APPLY TO DRY & CLEAN NAIL " ( even though 1 is supposed to follow the other ) No instructions- anywhere as to which is 1st / 2nd - do you wait - apply immediately - wait until dry - wait an hour - apply daily- weekly- nothing THIS I PAID $50 for - 2 cheap & nasty looking tubes that might last a month- MIGHT - yet they claim will last 3 months ! NOT POSSIBLE send by : NO SIGNATURE REQUIRED -- delivery (cheap) left in my unlocked letter box I found BEFORE I got email ( 3 hours later) that it had been delivered This I pay $10 for ? Then the woman on the phone- instead of just giving me the address- keeps asking me questions Their own TOS: "Customer may, if not satisfied with the Product for any reason, return within 30 days" YET - I kept getting asked WHY - when I explained a dozen times - I am unhappy & too tiny & looked cheap & nasty why keep asking me to actually try it - when it's a gift? a gift that I needed for a birthday in middle of Nov- but it took them 40 days to deliver and not once did they contact me via email or anything - letting me know the product was held up no- I get the fine print quote of "can take up to 28 days " well- not 28 days - 40 days and they were still selling on TV when they had zero stock in Australia P.S. I JUST GOT AN EMAIL FROM THEM - this is unbelievable they want me to resell it or give it away are they kidding me this is a C&P Hi Marcia, Thank you for your email. To confirm, your order number is GX00268262. We apologise for the inconvenience. Before returning the item, would you consider giving it as a gift or selling it to your friends, maybe they would like the item? Please confirm if you are okay with this so that we can proceed with the next step. If you have further queries, please let us know or call our Customer Service hotline at 1300-137-598.asked for details to return
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