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Reviews

3.5

267 reviews
5
(121)
4
(46)
3
(15)
2
(23)
1
(62)
  • Build Quality
    4.4 (17)
  • Value for Money
    4.0 (17)
  • Ease of Use
    4.7 (17)
  • Hair Length Medium (10) · Long (5) · Short (2)
  • Hair Style Wavy (14) · Curly (3)
  • Straightening Time 13.333 minutes (15)
  • Hair Care
    4.5 (17)
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Jen

JenAdelaide

  • 8 reviews
  • 1 like

Great product

published

This hair straightener works well. it does not seem to damage hair in the way other straighteners do. it heats up quickly. I have a cloud 9 hair curler that has lasted me years and years and this straighter will hopefully do the same.

Kim

KimWallan Victoria

  • 2 reviews
  • 7 likes

Didn’t last long

published

I purchased a cloud nine straightener and within 6 months it was dead. One day just didn’t turn on. I went back to a ghd which is awesome. I paid top dollar for it as well so that’s a bit disappointing

Bri

Bri

  • 4 reviews
  • 3 likes

MUST HAVE

published

THIS IS A MUST HAVE FOR ALL WOMEN!! I found that my previous expensive hair straighteners didn't provide the best results. The cloud nine is super easy to use and shows the best results! Heats up super fast which I love. Have used this nearly every day for 2 years and it still works perfect!

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  • Verified purchase

Disappointed that did not work just after just a year

published

I bought two cloud 9 original irons at the same time. Do not get me wrong it worked perfect. However, the first one broke just before my year guarantee and they sent me a new one. The second one broke just after my warranty and I was really disappointed that both irons was faulty just before and after the warranty. It is costly to replace and I cannot afford to purchase one every year.



Cannot fault this company!

published

So happy with how much better quality they are than GHD! Found that my old GHDs didn't warm up anymore after they changed the product design. My straighteners were unfortunately faulty after around 5 months, but Cloud Nine sent me a replacement which came within 2 days with no hassle whatsoever! Amazing customer service and such amazing straighteners that tame my hair like no other has ever been able to do!

Sarah

Sarah

  • 2 reviews

The new GHD

published

For many people growing up in the early 2000s, the GHD was the premier straightening iron. I heard a rumour that the inventor of the GHD sold his shares and created Cloud Nine which is no surprise. While the GHD has floundered in the past few years, this straightening iron is amazing! So easy to use and I love being able to adjust the temperature- great for already damaged hair!

wanna

wannaMelbourne

  • 3 reviews

This looks so nice and easy to use

published

I bought this basically because of how it looks as this thing is all black and unlike the other one which has a big logo on it. and this is really easy to use which is suitable for people who are lazy.
It will not snag your hair when use this straightener and it heats up really quickly, you can basically just heat it up and go to brush teeth, after that, your straightener is ready for you!
And it is easy to store

Lucy

LucyBirmingham

Poor product for the price.

published
Michelle J

Michelle JAU

  • 2 reviews

Love my cloud nine

published

Best straightener I've ever used - heats up quick and glides through hair! Curls easily and never feels like it is frying my hair, love that you can control the temperature to suit. Highly recommend!

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Britt

Britt

  • 5 reviews

Best hair straightener ever!

published

I got the cloud 9 for my birthday and I absolutley love it! It straightens my hair without making my hair go all frizzy! Especially being such thin hair!

Jade

JadeGold coast

  • 5 reviews

The best hair straightener!

published

I love my cloud nine, I originally bought the wide iron but wasn’t so happy with its curling ability. I like to use my straightener for curls and so the original size is way better and creates perfect straight hair and curls! Never had any issues so far and love that the heat setting can be changed. Feels like a quality straightener and love the extra clips, combs & brush that came with my limited edition pack!

2nd Pair Faulty - won't replace

published

Bought cloud 9 touch in June 2016 by march 2017 they had gone faulty constant beeping, so sent them off they so could not be fixed, so they kindly sent me a new pair which today have gone faulty sparking under the plate and constant beeping, I have contacted them and I have to buy a new pair! Had they repaired the first pair my warranty would have re-started the warranty from when they fixed them but because they sent me a new pair the warranty just continues so I am six days over warranty. I don't think it is right that 2 pairs have only lasted just 2 years, they are fantastic straighteners but would not recommend you buy as these don't last!!

Laura S

Laura S

  • 2 reviews

Wouldn’t use another

published

My hair is super super thick! This is the only one which works well for me. I have never had my hair snag while using it. I have had two in the last 5 Years as the first one died after two and a half years (may have been my fault I dropped it a few times), in between I brought a different one and the difference was insane. It heats up really fast and people constantly tell me they like my hair!

Dan

DanMetropolitan Adelaide, SA

  • 13 reviews
  • 4 likes

My wife loves it

published

This replaced my wife's old GHD straightener. It heats up insanely fast and feels like a premium product. It's too early to talk about longevity but the quality seems good so far. The carry pouch and plastic sleeve are a nice touch.

JRac

JRacGreater Melbourne (Metropolitan), VIC

  • 6 reviews

Sleek and perfect every time

published

Packaging is beautiful especially the bag for storage including clips and large brush.

The product itself is amazing! No matter what the weather condition as my hair tends to get frizzy, the Cloud9 is the best for short, long, curly or straight hair!

Hair Straighteners

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Emma Wreyford

Emma WreyfordSmiths lake nsw

  • 5 reviews

Wonderful straighteners

published

The cloud nine slide through your hair and leave it instantly straightened . They heat up very efficiently and are easy to use, with great hand comfort. I highly recommend them.

Sez

Sez

  • 8 reviews
  • 4 likes

Love it

published

I have had my cloud nine for 5 years now and it’s still going well.
It heats up fast and goes up to 210 degrees

It Straightens my hair well, and I use it every single day.

I love how it beeps and turns down the heat if u accidently leave it on

I would not use any other brand or straightener!

PKL89

PKL89South East Queensland, QLD

  • 9 reviews
  • 1 like

Amazing!

published

I have now had my cloud nine for 5 years and it’s still going strong!! After leaving my ghd behind in a motel I went to buy another. The hairdresser talked me into getting a cloud nine and I’m so happy she did. It has a lot less pull than a ghd and seems to last a lot longer. Would 100% recommend!

Jo

JoGriffith

  • 5 reviews
  • Verified purchase

Love it!

published

Bought the cloud nine original iron after I saw the results at my local hair dresser. Bought it online, because it was much cheaper than what my hairdresser would charge me.

coyotetk

coyotetkCanberra

  • 24 reviews

Nothing to complain about

published

I've had my Cloud Nine for a few years and I really cant complain. I have only ever tried one other brand before this so don't have much to compare it to.

It has several heat settings which makes a big difference and it heats up quickly. Most importantly, it irons well.

Its also pretty lightweight which makes it easy to use.

Page 4 of 14
See all Cloud Nine Original Iron reviews

Questions & Answers

Shona

Shonaasked

No response from Cloud 9 Customer service, except receipt of my enquiry, as below:
Subject: Not getting a good result
Hello! I purchased your wide iron through ry.com.au, after glowing recommendations from two hair dressers and reading reviews online. I have wavy red hair that is quite thick, which I condition well and use a heat protector, I normally blow dry my hair straight with a round pig bristle brush (and Parlux dryer) and then smooth/lightly straighten with a hair straighter for a soft/glossy finish, sometimes when I want a completely straight look I take more time to do so. I have been using a Vidal Sasoon straightener with ceramic plates on 180 degrees for a long time. I was excited to receive your straightener but I am having trouble achieving the result I want/had previously with my old straightner and need advice. I have not changed anything with my product routine but I am finding the new wide iron is making my hair appear stiff and dull rather than smoothed/straightened on 150 degrees, any higher a setting I find my hair smells a little 'toasty' - that slightly too hot smell. The iron heats up very quickly and glides through my hair beautifully and I love that it is so light to handle. I am wondering if there is something wrong with the iron or if I am doing something incorrect or if I should have perhaps bought the normal width iron for my hair? My first ever iron was a wide model and I had no problems with results. I have gone back to my old straightening iron until I can figure out what the problem is. I look forward to your response

No answers
Gemma

Gemmaasked

Where can I get my cloud 9 hair straightener fixed? An alarm is going off and I think I saw sparks going off inside it

No answers
Nina L.

Nina L.asked

Whats the average lifespan of the C9m My ghd lasted me 8 years. looking for a replacement

No answers

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