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Monica6753Pilbara, WA
- 9 reviews
- Verified purchase
It's great
I love how high or low I can set the heat, and it straighten very well better than my ghd, and it's faster too, I always use heat protectant spray on my hair before I use it, and it heats up fast
Purchased at eBay for $334.00.
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Ellie Z.Greater Melbourne (Inner), VIC
- 3 reviews
- Verified purchase
The best
- takes 5 minutes to straighten my hair. So perfect and it heats up so quickly!
- so easy to use, simply just section your hair and straighten the hair and it straightens in no time.
Purchased in March 2021 at Nine West for $280.00.
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The reviewer stated that an incentive was offered for this review
MauzySydney, NSW
- 4 reviews
- 1 like
- Verified purchase
Poor Quality
I bought my Cloud 9 straightener two and a half years ago. The lights started flickering for about a week and then just stopped heating up. I tried it on a number of occasions but the lights wouldn't light up and it wouldn't heat up. I only use the device a couple of times a week and have always Iooked after it. I checked the Cloud 9 website where it said you could send it back to be repaired. I sent it back and received an email from them today with an invoice for $22.00 for the quote from their repairer. They said they wouldn't send it to him...Read more
until they received the transfer. My problem is that I have no idea how much it is going cost to repair. So if the repairer comes back and the quote is excessive I'll be out of pocket another $22.00 plus the postage to their premises. I think this is a grab for cash. I have asked them to return the straightener to me and I'll await their reply. I think this is very poor customer service considering these straightener's are not cheap to buy and that mine is not that old. I will go back to buying another GHD which lasted me many years.
Purchased in June 2021 at Adore Beauty for $279.00.
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Ashleigh BroxtonPerth, WA
- 2 reviews
Amazing!
I received the cloud 9 hair straightener for Christmas 2018 after being a GHD user for years and I’ll never go back. My hair always feel so smooth after use and it’s so quick and easy to use!
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JasmineMetropolitan Adelaide, SA
- 4 reviews
Best Purchase 8 years still using!
My mum purchased these for me for my 21st birthday as a present, i am now 29 and i am still using these same hair straighteners, i was previously using ghd's but i find there so faulty at the chord that connects to the straighter i gave up on this brand, i am so glad i did the switch. will always recommend this brand to anyone who is looking for a long term reliable straighter that does the same as a ghd !
Purchased in November 2021 for $360.00.
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Sam LGold Coast
- 4 reviews
Perfect
Very fast to come up to operating temperature, easy to use and helps create a fantastic finish to the hair in one pass. Very very happy with this straightening iron.
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AShlea
- 2 reviews
Love the multi temp settings
So easy to use, lithe straightener heats in I ly a few seconds and I can adjust the temp mid way through use. Leaves my head feeling soft and smooth :)
Purchased in April 2021.
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SophiePerth, WA
- 7 reviews
The perfect straightener
Love this device! Use it for any hairstyle and I know I can get my hair looking amazing within minutes. I love the feature of choosing the heat so you won’t heat damage hair unnecessarily
Purchased in September 2021 at Oz Hair & Beauty for $220.00.
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JSS
- 4 reviews
A bit flimsy
This hair straightner was good while it lasted. Owned it for less than a year before it broke due to it being poor quality. It developed a crack from use that had to be glued back together and now t doesn't work as well as I'd hoped. It was expensive for the overall poor quality of the product.
Purchased for $250.00.
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JessicaPeel, WA
- 7 reviews
- 2 likes
- Verified purchase
The best! So glad I switched to this
I'm in love!! Very quick to heat up, and I love the adjustable heat settings. My husband was also happy that it comes with a heat resistant cover to stop the benches from getting damaged. I can't believe how smooth and silky my hair feels after using it. And how quick it is for me to take my hair from frizzy to nice and straight.
Purchased in May 2021 at Adore Beauty for $279.00.
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Kelly J.South East Queensland, QLD
- 2 reviews
Great while it worked
I bought my Cloud 9 Original straightener 3 years ago and never had any issues. However it has now all of a sudden stopped working. I started to hear a clicking noise in it and the next day when I turned it on, it would beep and the light would come on then it would stop.
I am pretty devastated as it worked so well but 3 years just isn't long enough for the kind of money they cost.
Purchased in May 2021 for $300.00.
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JoeCentral West, NSW
- 2 reviews
Best. Straightener. Ever.
The speed of this straightener is amazing. Not only does it heat up super quickly, but straightener hair takes two seconds. I am a hairdresser and I would use our Cloud Nine Iron 10 times a day at least, and I would not ever choose anything else!
Purchased in March 2021 for $299.00.
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The reviewer stated that an incentive was offered for this review
Tamara N.South East Queensland, QLD
- 2 reviews
The best hands down
This iron is awesome. My hair always turns out so smooth even without a blow dry first. I used to hate doing my hair... now It looks professionally done every time!
Purchased in December 2021 for $230.00.
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The reviewer stated that an incentive was offered for this review
Ricky V.South East Queensland, QLD
- 2 reviews
This is the top of the line straightener!
The Cloud nine straighteners are the new best straightener!
Does not destroy or pull my hair, holds temp well, came in a lovely gift pack with heat resistant bag.
I have already brought my mum one as a gift!
Purchased in May 2021 for $270.00.
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JADS88South Australia
- 25 reviews
- 13 likes
- Verified purchase
Fantastic Straightener
Bought this for my wife for Christmas, she loves it. Used to have a GHD before this which was still good, but these Cloud Nine units are even better by the sounds! Good quality product heats up fast and has an auto off if you forget to switch it off. Would recommend to others for sure!
Purchased in October 2021 for $259.95.
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Find out how Cloud Nine Original Iron compares to other Hair Straighteners
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Woonona mooIllawarra, NSW
- 4 reviews
- 1 like
Won’t go back to ghd
My hair is so dry and chemically distroyed. But the cloud nine doesn’t pull or snap my hair. I had a ghd before this and hands down cloud nine is the better of the two. Heats up quicker seem to have better heat control and hair glides through it better live love love
Purchased in June 2021 at Hairdresser .
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MorganPerth, WA
- 9 reviews
- Verified purchase
Total workhorse.
When my last straightener bit the bullet (ghd) after 8 years I was looking for something to replace it and had heard that Cloud 9 was a good brand to look into as GHD supposedly weren't what they used to be. Super happy with this purchase - I don't want any fancy bells and whistles on my straightener, just for it to do it's job and this is exactly that, it straightens and curls with no fuss.
Very minor gripe - I wish it made it more obvious that it was left on or had an auto-off feature as I often leave it on by accident in the mornings, but that's just me. Love that I can adjust the heat settings as I often need a higher heat to get a good curl going. Hoping this one lasts as long as my last straightener!
Purchased in October 2021 at Adore Beauty for $300.00.
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Alicia.M.Metropolitan Adelaide, SA
6 weeks old - BURNT OUT
6 weeks old and $330 waste of money. It made a crackling noise and heated down the straightener and burnt my hand. Turned it off waited to cool and turned it back on, seconds later it crackles and a fair amount of smoke comes out of it. Old Ghd still problem free after approx 7yrs, thought I was upgrading- how wrong I was.
UPDATE* Hair care Australia happily swapped it over for a new one and were lovely to deal with. I'm still unsure if this was the best purchase...
Purchased in January 2021 at Dose the hair company for $330.00.
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Sez Gilcher
- 6 reviews
Cant live without this great product
Has a great inbuilt speed setting for fast and safe use, does not fry my hair, makes it silky and softer than its ever been. my hair is usually very dry and feels brittle and like straw, this is the only hair straightener that my hair type agrees with
Purchased in October 2021 for $119.00.
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NatashaCampbelltown
- 5 reviews
I use it everyday
I bought the cloud nine hair straightener & I love it I use it everyday & I have curly thick hair & my hair comes out straight every time makes my hair feel so smooth & silky I even use it on my 5 year old daughters hair for occasions can curl hair with it too
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Questions & Answers
Shonaasked
No response from Cloud 9 Customer service, except receipt of my enquiry, as below:
Subject: Not getting a good result
Hello! I purchased your wide iron through ry.com.au, after glowing recommendations from two hair dressers and reading reviews online. I have wavy red hair that is quite thick, which I condition well and use a heat protector, I normally blow dry my hair straight with a round pig bristle brush (and Parlux dryer) and then smooth/lightly straighten with a hair straighter for a soft/glossy finish, sometimes when I want a completely straight look I take more time to do so. I have been using a Vidal Sasoon straightener with ceramic plates on 180 degrees for a long time. I was excited to receive your straightener but I am having trouble achieving the result I want/had previously with my old straightner and need advice. I have not changed anything with my product routine but I am finding the new wide iron is making my hair appear stiff and dull rather than smoothed/straightened on 150 degrees, any higher a setting I find my hair smells a little 'toasty' - that slightly too hot smell. The iron heats up very quickly and glides through my hair beautifully and I love that it is so light to handle. I am wondering if there is something wrong with the iron or if I am doing something incorrect or if I should have perhaps bought the normal width iron for my hair? My first ever iron was a wide model and I had no problems with results. I have gone back to my old straightening iron until I can figure out what the problem is. I look forward to your response
No answers
Gemmaasked
Where can I get my cloud 9 hair straightener fixed? An alarm is going off and I think I saw sparks going off inside it
No answers
Nina L.asked
Whats the average lifespan of the C9m My ghd lasted me 8 years. looking for a replacement
No answers
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