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Reviews

3.5

267 reviews
5
(121)
4
(46)
3
(15)
2
(23)
1
(62)
  • Build Quality
    4.4 (17)
  • Value for Money
    4.0 (17)
  • Ease of Use
    4.7 (17)
  • Hair Length Medium (10) · Long (5) · Short (2)
  • Hair Style Wavy (14) · Curly (3)
  • Straightening Time 13.333 minutes (15)
  • Hair Care
    4.5 (17)
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Monica6753

Monica6753Pilbara, WA

  • 9 reviews
  • Verified purchase

It's great

published

I love how high or low I can set the heat, and it straighten very well better than my ghd, and it's faster too, I always use heat protectant spray on my hair before I use it, and it heats up fast

Purchased at eBay for $334.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 15 minutes
See all answers
Ellie Z.

Ellie Z.Greater Melbourne (Inner), VIC

  • 3 reviews
  • Verified purchase

The best

published

- takes 5 minutes to straighten my hair. So perfect and it heats up so quickly!
- so easy to use, simply just section your hair and straighten the hair and it straightens in no time.



Purchased in March 2021 at Nine West for $280.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Curly
Straightening Time 5 minutes
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The reviewer stated that an incentive was offered for this review

Mauzy

MauzySydney, NSW

  • 4 reviews
  • 1 like
  • Verified purchase

Poor Quality

published

Purchased in June 2021 at Adore Beauty for $279.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 20 minutes
See all answers
Hair Straighteners

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Ashleigh Broxton

Ashleigh BroxtonPerth, WA

  • 2 reviews

Amazing!

published

I received the cloud 9 hair straightener for Christmas 2018 after being a GHD user for years and I’ll never go back. My hair always feel so smooth after use and it’s so quick and easy to use!

Jasmine

JasmineMetropolitan Adelaide, SA

  • 4 reviews

Best Purchase 8 years still using!

published

My mum purchased these for me for my 21st birthday as a present, i am now 29 and i am still using these same hair straighteners, i was previously using ghd's but i find there so faulty at the chord that connects to the straighter i gave up on this brand, i am so glad i did the switch. will always recommend this brand to anyone who is looking for a long term reliable straighter that does the same as a ghd !

Purchased in November 2021 for $360.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 5 minutes
See all answers
Sam L

Sam LGold Coast

  • 4 reviews

Perfect

published

Very fast to come up to operating temperature, easy to use and helps create a fantastic finish to the hair in one pass. Very very happy with this straightening iron.

AShlea

AShlea

  • 2 reviews

Love the multi temp settings

published

So easy to use, lithe straightener heats in I ly a few seconds and I can adjust the temp mid way through use. Leaves my head feeling soft and smooth :)

Purchased in April 2021.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 5 minutes
See all answers
Sophie

SophiePerth, WA

  • 7 reviews

The perfect straightener

published

Love this device! Use it for any hairstyle and I know I can get my hair looking amazing within minutes. I love the feature of choosing the heat so you won’t heat damage hair unnecessarily

Purchased in September 2021 at Oz Hair & Beauty for $220.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 10 minutes
See all answers
JSS

JSS

  • 4 reviews

A bit flimsy

published

This hair straightner was good while it lasted. Owned it for less than a year before it broke due to it being poor quality. It developed a crack from use that had to be glued back together and now t doesn't work as well as I'd hoped. It was expensive for the overall poor quality of the product.

Purchased for $250.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 20 minutes
See all answers
Hair Straighteners

Find out how Cloud Nine Original Iron compares to other Hair Straighteners

Know better, choose better.

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Jessica

JessicaPeel, WA

  • 7 reviews
  • 2 likes
  • Verified purchase

The best! So glad I switched to this

published

I'm in love!! Very quick to heat up, and I love the adjustable heat settings. My husband was also happy that it comes with a heat resistant cover to stop the benches from getting damaged. I can't believe how smooth and silky my hair feels after using it. And how quick it is for me to take my hair from frizzy to nice and straight.

Purchased in May 2021 at Adore Beauty for $279.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Short
Hair Style Wavy
Straightening Time 5 minutes
See all answers
Kelly J.

Kelly J.South East Queensland, QLD

  • 2 reviews

Great while it worked

published

I bought my Cloud 9 Original straightener 3 years ago and never had any issues. However it has now all of a sudden stopped working. I started to hear a clicking noise in it and the next day when I turned it on, it would beep and the light would come on then it would stop.
I am pretty devastated as it worked so well but 3 years just isn't long enough for the kind of money they cost.

Purchased in May 2021 for $300.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Short
Hair Style Curly
Straightening Time 15 minutes
See all answers
Joe

JoeCentral West, NSW

  • 2 reviews

Best. Straightener. Ever.

published

The speed of this straightener is amazing. Not only does it heat up super quickly, but straightener hair takes two seconds. I am a hairdresser and I would use our Cloud Nine Iron 10 times a day at least, and I would not ever choose anything else!

Purchased in March 2021 for $299.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
See all answers

The reviewer stated that an incentive was offered for this review

Tamara N.

Tamara N.South East Queensland, QLD

  • 2 reviews

The best hands down

published

This iron is awesome. My hair always turns out so smooth even without a blow dry first. I used to hate doing my hair... now It looks professionally done every time!

Purchased in December 2021 for $230.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 15 minutes
See all answers

The reviewer stated that an incentive was offered for this review

Ricky V.

Ricky V.South East Queensland, QLD

  • 2 reviews

This is the top of the line straightener!

published

The Cloud nine straighteners are the new best straightener!
Does not destroy or pull my hair, holds temp well, came in a lovely gift pack with heat resistant bag.
I have already brought my mum one as a gift!

Purchased in May 2021 for $270.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 15 minutes
See all answers
JADS88

JADS88South Australia

  • 25 reviews
  • 13 likes
  • Verified purchase

Fantastic Straightener

published

Bought this for my wife for Christmas, she loves it. Used to have a GHD before this which was still good, but these Cloud Nine units are even better by the sounds! Good quality product heats up fast and has an auto off if you forget to switch it off. Would recommend to others for sure!

Purchased in October 2021 for $259.95.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Curly
See all answers
Hair Straighteners

Find out how Cloud Nine Original Iron compares to other Hair Straighteners

Know better, choose better.

Compare all
Woonona moo

Woonona mooIllawarra, NSW

  • 4 reviews
  • 1 like

Won’t go back to ghd

published

My hair is so dry and chemically distroyed. But the cloud nine doesn’t pull or snap my hair. I had a ghd before this and hands down cloud nine is the better of the two. Heats up quicker seem to have better heat control and hair glides through it better live love love

Purchased in June 2021 at Hairdresser .

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 20 minutes
See all answers
Morgan

MorganPerth, WA

  • 9 reviews
  • Verified purchase

Total workhorse.

published

When my last straightener bit the bullet (ghd) after 8 years I was looking for something to replace it and had heard that Cloud 9 was a good brand to look into as GHD supposedly weren't what they used to be. Super happy with this purchase - I don't want any fancy bells and whistles on my straightener, just for it to do it's job and this is exactly that, it straightens and curls with no fuss.

Very minor gripe - I wish it made it more obvious that it was left on or had an auto-off feature as I often leave it on by accident in the mornings, but that's just me. Love that I can adjust the heat settings as I often need a higher heat to get a good curl going. Hoping this one lasts as long as my last straightener!

Purchased in October 2021 at Adore Beauty for $300.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 15 minutes
See all answers
Alicia.M.

Alicia.M.Metropolitan Adelaide, SA

6 weeks old - BURNT OUT

published

6 weeks old and $330 waste of money. It made a crackling noise and heated down the straightener and burnt my hand. Turned it off waited to cool and turned it back on, seconds later it crackles and a fair amount of smoke comes out of it. Old Ghd still problem free after approx 7yrs, thought I was upgrading- how wrong I was.
UPDATE* Hair care Australia happily swapped it over for a new one and were lovely to deal with. I'm still unsure if this was the best purchase...

Purchased in January 2021 at Dose the hair company for $330.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Long
Hair Style Wavy
Straightening Time 25 minutes
See all answers
Sez Gilcher

Sez Gilcher

  • 6 reviews

Cant live without this great product

published

Has a great inbuilt speed setting for fast and safe use, does not fry my hair, makes it silky and softer than its ever been. my hair is usually very dry and feels brittle and like straw, this is the only hair straightener that my hair type agrees with

Purchased in October 2021 for $119.00.

Build Quality
Ease of Use
Value for Money
Hair Care
Hair Length Medium
Hair Style Wavy
Straightening Time 10 minutes
See all answers
Natasha

NatashaCampbelltown

  • 5 reviews

I use it everyday

published

I bought the cloud nine hair straightener & I love it I use it everyday & I have curly thick hair & my hair comes out straight every time makes my hair feel so smooth & silky I even use it on my 5 year old daughters hair for occasions can curl hair with it too

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Questions & Answers

Shona

Shonaasked

No response from Cloud 9 Customer service, except receipt of my enquiry, as below:
Subject: Not getting a good result
Hello! I purchased your wide iron through ry.com.au, after glowing recommendations from two hair dressers and reading reviews online. I have wavy red hair that is quite thick, which I condition well and use a heat protector, I normally blow dry my hair straight with a round pig bristle brush (and Parlux dryer) and then smooth/lightly straighten with a hair straighter for a soft/glossy finish, sometimes when I want a completely straight look I take more time to do so. I have been using a Vidal Sasoon straightener with ceramic plates on 180 degrees for a long time. I was excited to receive your straightener but I am having trouble achieving the result I want/had previously with my old straightner and need advice. I have not changed anything with my product routine but I am finding the new wide iron is making my hair appear stiff and dull rather than smoothed/straightened on 150 degrees, any higher a setting I find my hair smells a little 'toasty' - that slightly too hot smell. The iron heats up very quickly and glides through my hair beautifully and I love that it is so light to handle. I am wondering if there is something wrong with the iron or if I am doing something incorrect or if I should have perhaps bought the normal width iron for my hair? My first ever iron was a wide model and I had no problems with results. I have gone back to my old straightening iron until I can figure out what the problem is. I look forward to your response

No answers
Gemma

Gemmaasked

Where can I get my cloud 9 hair straightener fixed? An alarm is going off and I think I saw sparks going off inside it

No answers
Nina L.

Nina L.asked

Whats the average lifespan of the C9m My ghd lasted me 8 years. looking for a replacement

No answers

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