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Awful
Bought original straighteners on 9/1/2019 direct from cloud nine paying £119.00 used this morning for 3rd time and was smoking and smelt of burning, not a happy customer, just waiting to be contacted as office is closed today.
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ErinSydney
- 6 reviews
- 6 likes
Just good..
I have long curly fizzy hair and I find that this straighter does the job to straighten to frizz however I have found since using my hair has become more oily. Also when straighting my hair gets caught in the plates every time and causes my hair to break. I know have fly aways which I did not have before so have started straight if bits at a time to avoid getting my hair caught which takes longer
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They only last the warranty period
Good until they break and seems to be always after the warranty period ends ! I’ll never waste my money again ghd lasted me 6 years .. sad they make a product that lasts 2 year ish then they want you to buy again money makers
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Find out how Cloud Nine Original Iron compares to other Hair Straighteners
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Tayla MMelbourne
- 3 reviews
Good
Been using this straighter past 5 years, I have only had to buy a upgraded version once when it didn’t turn on.
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Harriet
- 6 reviews
Love it
My hair never looks damaged after use and love that it turns off automatically. Straightens my hair quickly and it stay straight for longer.
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LalaMelbourne
Simply the best
Heats up super fast.
Adjustable heat setting.
Extra long cord.
Turns off after it hasn't been used for a while.
Best straightener I've owned, I take it with me everywhere I go.
Gets the job done easy and fast.
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JadeGold Coast
- 12 reviews
- 1 like
So So So So Good
I’m so in love with my cloud nine hair straightener. I’ve always owned cheap hair straighteners, too scared to spend so much money on a decent hair straightener until my recent birthday I decided to take the leap and I’m so in love. I have medium to thick consistency hair and my hair is all straightened and finished within 5 minutes and it stays straight for two days usually around the time I have to wash it again. It heats up very quickly and comes with a heat protector attachment which I thought was so handy! I wish I never waited so long to purchase one! Highly recommended, definitely worth the money.
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KNDMSydney, NSW
- 7 reviews
The perfect styling accessory!
This straightener heats up quickly, has variable heat settings and works perfectly on frizzy crazy hair! It also comes with a heat resistant cover for when not in use. Love it!
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Class above the rest.
I have fine curly hair and for years used ghd but my hair went dull and always pulled strands of my hair out . Three years ago I purchased cloud nine and they’re superb, they nicely grip my hair and leave a lovely shine in half the time.
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Find out how Cloud Nine Original Iron compares to other Hair Straighteners
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shazldNortheast, VIC
- 4 reviews
Not sure how they haven't had to recall them
After hearing great reviews I saved and spent over $300 on my cloud 9, my first expensive straightener. Just out of warranty it started buzzing, sparked, got hot and then let out a continual beep. Contacted company, they said to send it in and that it would needed to be fixed at a cost of $93. I loved my straightener that much that I paid and sent it in, but the thing is it got sent to an out sourced company.
Straightener came back, no new warranty but just never heated the same. Fast forward 8 months and it did exactly the same.
After re...Read more
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EllasSydney, NSW
- 2 reviews
Damaged my hair
- damaged my hair and didn’t last me more then a year for the price you pay . Upgraded to the halo kate and couldn’t be more happy with the quality and product
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HunterKOORALGIN
- 3 reviews
- 3 likes
This is the best straightener by far
Over the years I have bought GHD, babyliss, and lots of other brands of hair straighteners and they wer good but never that amazing, my hair is thick and after straightening my hair it would stay straight for about 1 hour if that!! And then it would go back frizzy especially in humidity!! However I got these last week to treat myself and I can’t explain how much these have changed my life!! It takes me 5 minutes to straighten my thick long hair whereas usually it would take 30-40 mins going over several times! With these ones I only have to go over once!! They stay straight for hours I’ve been out for 12 hours and my hair was still straight! Even after sleeping!! You can’t go wrong with these and they are the holy grail of straighteners!!!!
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tanyaPerth
- 2 reviews
- 2 likes
Really happy with my Cloud Nine
Heats up within 20 seconds which is pretty fast and I am really happy with that. This iron is so easy to use and you get salon results at home! It leaves your hairs shiny and silky. I have seen a lot of hairdressers use this product too! its very very good buy!
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Tameka a
- 4 reviews
- 2 likes
Perfect!
Straightener heats up within a minute. I have really thick curly hair and I have found that this is the only straightener that can give me a flat straight look with no frizz at all. It’s really easy however the only fault is I find it gives my hair static so sometimes it will just stick up till I brush it down a few times.
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Paris H.
- 6 reviews
Beautiful
My mother is a hairdresser and she put me into these straightening irons. They look really slick and nice and they heat up straight away. I find they straighten my hair a lot faster than most other straighteners and you don’t have to run them over the same strand continuously to get it straight. Not only that but after use it also makes your hair feel really soft
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Find out how Cloud Nine Original Iron compares to other Hair Straighteners
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Taylor
- 5 reviews
Excellent at Straightening Curls
I bought this after using a Remington one for a long time and definitely noticed a difference in how my hair stayed straight for a lot longer than my old straightener. I would have to go over and over the same part of hair to get it dead straight, whereas this was quicker and easier to get it to that point. The price point is a bit rough and I have had a few issues with mine turning itself off when I'm in the middle of using it to straighten my whole head of hair, but other than that, I like that there are multiple heat settings and the curls you can get from using this instead of an actual curler are amazing!
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AlexandraSydney
- 5 reviews
- 5 likes
Best hair straightener I've ever had
My first Cloud 9 lasted 10 years and when it finally broke, I went out and bought the exact same one. 4 years on this one and still going strong.
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TashMelbourne
- 20 reviews
Excellent Hair Straightener for Curly Hair
Love this product. Is almost identical in build quality to my original GHD (15 years or so ago) before they sold out and started making crap.
I have very curly dry and unruly hair, this is the only straightener that makes it soft and bouncy without drying it out.
I've owned it for 4 years now and it's still going strong.
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Grace
- 5 reviews
Love this.
love my cloud 9! My first straighter was a GHD. I love the heat in the iron ansd its great for thick hair. I would like the heat hotter. I like the thicker iron betterr.
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SLDMelbourne
10 Days and then they broke!!
I received a pair for my birthday, and 10 days later they would beep immediately on switching on and won't heat up. This is ridiculous and I would never expect this from such a supposedly trusted brand. On googling the problem I can see this has been happening with cloud 9 since 2014 and they clearly STILL haven't fixed it!! My GHD lasted me over 6 years and yet this wouldn't even last two weeks. It felt really nice on my hair but value for money I don't even know if I want the replacement. So many get the replacement option and then the second...Read more
one breaks after the warranty and are left with an almost $300 straightener that was a waste of money. CLOUD 9 if you are going to sell crappy products, then lower the price so we can actually afford to repurchase every year/2 years. I even had a pair of John Freida straighteners that were still going after 3 years, it can't be that difficult to make a product that lasts. It's a scam. If you can't build a long lasting product then the warranty needs to be at least 2 years!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Shonaasked
No response from Cloud 9 Customer service, except receipt of my enquiry, as below:
Subject: Not getting a good result
Hello! I purchased your wide iron through ry.com.au, after glowing recommendations from two hair dressers and reading reviews online. I have wavy red hair that is quite thick, which I condition well and use a heat protector, I normally blow dry my hair straight with a round pig bristle brush (and Parlux dryer) and then smooth/lightly straighten with a hair straighter for a soft/glossy finish, sometimes when I want a completely straight look I take more time to do so. I have been using a Vidal Sasoon straightener with ceramic plates on 180 degrees for a long time. I was excited to receive your straightener but I am having trouble achieving the result I want/had previously with my old straightner and need advice. I have not changed anything with my product routine but I am finding the new wide iron is making my hair appear stiff and dull rather than smoothed/straightened on 150 degrees, any higher a setting I find my hair smells a little 'toasty' - that slightly too hot smell. The iron heats up very quickly and glides through my hair beautifully and I love that it is so light to handle. I am wondering if there is something wrong with the iron or if I am doing something incorrect or if I should have perhaps bought the normal width iron for my hair? My first ever iron was a wide model and I had no problems with results. I have gone back to my old straightening iron until I can figure out what the problem is. I look forward to your response
No answers
Gemmaasked
Where can I get my cloud 9 hair straightener fixed? An alarm is going off and I think I saw sparks going off inside it
No answers
Nina L.asked
Whats the average lifespan of the C9m My ghd lasted me 8 years. looking for a replacement
No answers
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