Easy to use, to trade and very informative, cannot fault.
When placing trades, your CDIA account is debited/credited a couple of days from your account when the trade settles.

Reports that you can print makes tax time easier!

I have been delayed by IRESS CommSec many times in crucial moments, loosing my money again and again.
Sometimes they put you on "manual authorisation" meaning someone in their trading department will manually check your transaction when he has time. And you wait till his approval. Sometimes up to 15-20 secs. Sure you miss the moment. Unbelievable. Lost lots of money because of that. If you are winning you have greater chances to get on their "manual authorisation" list, so, I guess, their traders will put their orders ahead of yours.

Commsec have lapses in the functioning of their software and other processes. Recently their settlement calculator was malfunctioning.
This led to a very costly action by them on my account. No text to forewarn me, no phone call, impossible to get through to them to clarify the confusion. The service desk have a manner which lays blame on you, as they sneak out of any responsibility. They cannot be relied upon. Knowing that they have had issues, they did not make reasonable attempts to make clients aware of the malfunctioning and to be extra vigilant.

Well I decided to open a trading account with Commsec because I've been a CBA customer for over 40 years & I thought it would be easy, BIG MISTAKE!

Well now its been 5 weeks since I submitted my application & my account still isn't open.

I have called them countless times & get completely different responses from their staff. They have asked for additional information which was emailed same day. Then I followed up next day to make sure they received it & yes all good. I call a week later & they tell me they they don't have it & to resend it???

Their incompetence & complete lack of customer support is STAGGERING. After 5 weeks I have given up & will go with someone else.

I'm only giving them 1 star because I cant go any less.

AS a day trader I have no confidence in this company anymore. They have some serious problems with their software. They have failed to sell and their response time is very very slow. Made a complaint six weeks ago and no answer. They failed to sell again ON MARKET again this morning. Wake up COMSEC!!!!!!!

Pretty horrible application and difficult to understand. Too many unnecessary components on the website. The fees are expensive and they will try to cheat you to take all of your money in costs and fees

Opened a shares Trust account for my 12 year old son, which he then resumes responsibility for when he is 18.
I wanted to purchase shares on the NYSE and was told i could do that once I had opened a CDIA account for him. Once opened, i called in to find out how to open the international trading account, only to be told that they do not allow it. The female representative I was speaking to was quiet rude. When i asked her if i could speak to someone else, she told me they were too busy and to call back at another time.
This whole situation made me feel like all we were was a number to them. No genuine interest to help me.
Avoid using Commsec at all costs if you appreciate good customer service.

late 2022 i mailed 2 divdend cheques to comsec for depositing. Something I've done many times over a decade or more. never had a problem with anything in comsec before but on this occasion they without advising me they suspended my account and have not allowed me to transfer my holdings away from them. They have stolen my right to my money with no communication. Have contactsd AFCA but no response, still within the 45 days.. Comsec have conditionally apologized but account remains suspended. How is this legal

I have been with CommSec for about 20 years and am very satisfied with the service it offers. The web site with all the information it provides is handy for small time and larger investors who have little time to spend on independent research. Information like current yield, dividend history, price history, recent announcements and 'recommendations' are easily accessible. Its fees are around the the best that are available. I have generally found the people on the help desk to be quite friendly and helpful if one is having difficulties using or navigating the CommSec site.

Good reasonably efficient on line platform - BUT - if things go off the rails, or you need personalised assistance, forget it!!! Staff generally seem to have limited knowledge, continuously put on hold while checking with supervisors and are slow to react

Oh my....They have just lost the Plot on their new CommSec share trading website.Very difficult to access charts,transaction history,meaningful company information etc.This has driven me to end my long association with CommSec.The Royal commission outcomes got me leaning toward leaving but the new website inadequacies is the nail in the coffin....Goodluck and good bye

I have tried to enjoy the challenges and benefits of using CommSec's new trading platform "Viewpoint" to no avail. It has been three months since being forced on to their new platform, from Iress "Trader". The new software has halved my trading activity, the screen is difficult to read, many shortcuts that were available for a quick transaction no longer exist (no right button clicking), it can not be customised to the same degree, it is difficult to see where buyers and sellers are separated on a Market depth window, it is just not intuitive for the task at hand, buying and selling shares.

I am considering changing brokers to NAB Trade who I am told, still offer the old "Trader".
Signed Dissatisfied CommSec One customer

Have been using commsec for 10 years, overall I am satisfied with them.

Recently tried using commsec pocket, whilst all of my holder accounts show up on the commsec website, my pocket account doesnt yet appear on CBA Netbank. Something wrong?

Would also like to suggest that you allow all account types to open a pocket account eg SMSF.

Commsec have changed their system somewhat and as far as I am concerned have made the use of their Charting "Atrocious" and total unusable for small time punters, The Casino bosses look to be making it slower and tougher on the mugs, Time consuming ! and a BIG backward step to what was there before, I have now opened an account with IG and once I learn their system will be moving, Not that long ago ComBank closed Commsec's banking side of the business and placed all under Com Bank, (paying LESS interest) on peoples money (only reason) Mistake N0 1 ComBank, Making your trading platform less appealing and harder to use - Mistake N02, NO ONE! NO ONE ! would be happy with the new charting

I've been with commsec for over 10 years now, no broker is perfect but commsec was good.
They are changing their website and it's not better for the end user, not happy Jan!
Fist they've changed Quotes and now porfolio and both are harder to read and across the whole page... not good and if you call them they never change anything it's waste of time. I agree with another user of Commsec here it's time to change the broker... does Commsec care?