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5 questions from our users

Adrian M.

Adrian M.asked

these guys are advertising free delivery (melbourne address) but am then quoted $140 freight.....what gives?



1 answer
CountDown Deals
Anna D.CountDown Deals

Hi, sorry, which item were you looking at purchasing again, I can speak to the manage and se what w can do.

Regards,
Countdown Deals Team

allan69

allan69asked

Hi Anna,

Hi Anna,



I wold appreciate it if you could processing and delivering my order no : 100010441 ASAP.

Thanks

Allan

1 answer
CountDown Deals
Anna D.CountDown Deals

Hello Allan,



We have the blender boxed up and ready to send, I will be taking it to the Post Office today.

Regards,
Duncan Campbell

MelS

MelSasked

Hello I ordered a Fisher and Paykel fridge on Saturday and I have had no email confirmation. I have left two phone messages and sent two emails. Please contact me ASAP to tell me the status of my order and estimated delivery time. Melanie

2 answers
CountDown Deals
Anna D.CountDown Deals

Hi
Thank you for your order, please advice order number or your full name, we will get back to you

Thanks and Regards
Anna

CountDown Deals Team

MelS
MelS

Hello Anna. I still haven't heard anything about my order. Can you please contact me ASAP? Melanie Selems

Madhu V Rao

Madhu V Raoasked

Hi guys where is my package, I booked a heater on 5th March, it's already two weeks and a US post tracking is not updated from Mar 9th.

That's my order number : countdowndeals.com.au: New Order # 100008597

Regards,
Madhu

2 answers
CountDown Deals
Anna D.CountDown Deals

Hi Madhusudhan;
Thank you for your order, as all our heating product are to be released by suppliers 1st week of April, we will email you a tracking number as soon as we ship out your item, we would like to thank you for your patient

Best Regards
Anna
CountDown Deals Sales Team

Madhu V Rao
Madhu V Rao

Hi Anna,

Any updates with my purchase, its been a month already and haven't heard anything.

Update on 14th April. - Hi anna, any more details, Its already 1.5 months and have no clue whats happening. ???

Regards,
Madhu

coraliek

coraliekasked

Hi Guys,
I ordered and paid for a King sized Sunbeam Sleep Perfect Wool Fleece blanket on the 24/04/2015.
Just havn't heard about a shipping date to and it has been 7 days already.
My order number is 100007139
Please contact me or my husband on 0438406900
Thanks
Coralie

1 answer
CountDown Deals
Anna D.CountDown Deals

Hi.. your order has been shipped out late yesterday and Australia Post also has emailed a tracking number to you, please check the status of your item by clicking the link below
http://auspost.com.au
any further queries please contact us 1300607439, we will happy to assist you,,, thanks Anna

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