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Mike D.Sydney, NSW
- Verified customer
Outstanding professional customer service
I would like to express the outstanding service and advice from Babur Adil at credit repair Australia today. It’s not often you find such professional service over the phone, for this I’m adding my sincere gratitude and commending Babur on his work, most importantly his professional help that’s progressing into a very positive outcome . Thanks M.D
1 comment
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Review collected in partnership with Credit Repair Australia
MarkSydney, NSW
- Verified customer
Great customer service!
The team were very helpful, friendly, polite. Being sympathetic to my situation seemed very genuine and caring which I really appreciated. Excellent work to help me regain a good credit rating. Thank you. Mark Simmonds.
1 comment
Credit Repair A.Credit Repair Australia
Dear Mark,
We're very glad to hear we have been able to assist you. ... Read more
Thank you kindly for your feedback, we will surely notify the relevant teams. Kind Regards, Credit Repair Australia
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Review collected in partnership with Credit Repair Australia
- Verified customer
Thank you very much
Fast and prompt from the people who really put good efforts in the work,I am glad to see some positive results happened soon and thank you very much,great communications in general
1 comment
Credit Repair A.Credit Repair Australia
Dear Michael,
Thank you so much for your wonderful review, we're very glad we have been able to assist you. ... Read more
We wish you all the very best moving forward. Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Credit Repair Australia
Find out how Credit Repair Australia compares to other Credit Score / Credit Repair Services
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Martin G.Perth, WA
Thank you ever so much
All I can say is thank you so much to Credit Repair Australia. I will be able to sleep well tonight I think. Staff was a pleasure to work with.
1 comment
Credit Repair A.Credit Repair Australia
Dear Martin.G,
Thank you so much for your wonderful review, we will surely share the feedback with the teams.... Read more
We wish you all the very best moving forward. Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Lavina was soft spoken and gentle with the service
Really specific advice given and prompt with the queries, Lavina was a classic example of quality customer service. Thank you for being so sweet and laying down the advice succinctly and in a formal manner.
1 comment
Credit Repair A.Credit Repair Australia
Dear Lawrence,
We want to thank you for such wonderful feedback, it's great to hear Lavina provided you with such excellent service. ... Read more
Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Ellen E PGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great customer service
Super polite on the phone, very informative and even helped guide in the right direction for more help that I’ll be needing! Thank you for all your help from today.
1 comment
Credit Repair A.Credit Repair Australia
Dear Ellen E P,
Thank you so much for your kind feedback, we wish you all the very best moving forward. ... Read more
Kind Regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
RoshanSydney, NSW
Great customer service, very professional Team
The staff was amazing they helped me on the spot. The Customer service and support I received was beyond my imagination they were beyond helpful it was remarkable. The process of my case was incredibly fast I was beyond happy. I will recommend them to anybody.
1 comment
Credit Repair A.Credit Repair Australia
Dear Roshan,
We're so proud to hear what a great experience you have had with Credit Repair Australia! ... Read more
Thank you for all your kind words and we wish you all the very best moving forward! Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Dillon FrainSydney, NSW
Great Service and Care
Lavina Menezes has been extremely understanding of my situation and has been thorough throughout the whole data collection process.
She has been great to deal with and has made me feel comfortable about using credit repair australia.
I would definitely recommend her to friends and clients.
Thank you Lavina
1 comment
Credit Repair A.Credit Repair Australia
Dear Dillon Frain,
We are so happy to hear about your positive experience with Lavina, we will definitely pass the feedback to her manager. ... Read more
Thank you again and we wish you all the very best moving forward. Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
David.Sydney, NSW
Great Service
I found the staff member on the phone very supportive in addressing my concerns. The professional service is a must for those who have any issues with the banks. Thank you for your help
1 comment
Credit Repair A.Credit Repair Australia
Dear David,
We're so happy to hear our staff were able to successfully assist you. ... Read more
We wish you all the very best moving forward. Kind Regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Credit Repair Australia compares to other Credit Score / Credit Repair Services
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RaviSydney, NSW
Helpful staff...
friendly service thank you for your great service. Nice conversation satisfied service. Friendly staff with nice conversation.
I recommended to other people as well. Anyways thank you once again. Have a good day
1 comment
Credit Repair A.Credit Repair Australia
Dear Ravi,
We are so glad to hear the service at Credit Repair Australia is so engaging. We appreciate the wonderful feedback and wish you all the very best moving forward. ... Read more
Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Linda SSouth East Queensland, QLD
To obtain a copy of my credit report
Thanks to Julie who assisted me today. Fast friendly service. Easy Instant report sent to my email. Trustworthy company will recommend this service to friends and family. Great Service thanks again Julie
1 comment
Credit Repair A.Credit Repair Australia
Dear Linda S,
Thank you for your kind feedback, we will surely pass on the feedback to the relevant team. ... Read more
Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
StlPerth, WA
Very helpful
Levina was very helpful and spoke on my behalf and very professional I will recommend her and I'm lucky to have her as my case manager very kind of her
1 comment
Credit Repair A.Credit Repair Australia
Dear Stl,
We are glad to hear you're happy with the service you have been provided with, the feedback will be forwarded to management for you. ... Read more
Warm Regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Amazing service with a great outcome
I'm not too sure how this company can have some negative reviews as they have been nothing short of brilliant. They have a money back guarantee and provide exceptional service. I had two defaults removed within 2 weeks and I don’t have special circumstances, in fact mine could be worse than most. Before the whole process i was extremely sceptical as you don’t want to hand over money for nothing but the results have been super. Definitely worth every penny.
1 comment
Credit Repair A.Credit Repair Australia
Dear Jeremy,
We are so happy to hear we have been able to assist you so efficiently. Your kind words are greatly appreciated and will be shared with the Credit Report Improvement team. ... Read more
Thank you again and we wish you all the very best moving forward. Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
AJSQueensland
- 3 reviews
- 3 likes
These vultures do not even deserve 1 star.
Firstly, I want everyone considering using this "credit repair company" to run as fast as they can. Not only did they fail to tell me the full ins and outs in regards to their fees (why would they? I mean they earn a pretty commission for the lies they tell. I had an interview with them while I lived in Sydney, so I know) but they also tried to lie their way into declaring me bankrupt. When I raised my concern about being a single mum, my goals for starting a business in the next 2 years etc, they reassured me that I can still 100% own my own b...Read more
usiness... What a load of crap. After hours of back and forth, signing paperwork etc.. I am then told by the last thing (I'd say woman but she was the least understanding and most arrogant woman I'd ever spoken to) that I am not eligible due to my level of income. Even though I currently pay $360 a fortnight repayments in debt, when they were asking for a mere $215 PLUS their $1,980 fee. Which I have just found out is per debt... Not the total fee as they would lead you to believe. Absolute vultures who prey on the vulnerable and rip you to shred with fees. Don't tell them how you really feel though. I said I would be better off necking myself than ever paying them a cent and told them I was not interested in hearing from them again as they are liars and thieving mongrels. Then I had a knock at my from the Police saying I was suicidal.... halwits. The lot of them.1 comment
Credit Repair A.Credit Repair Australia
Dear AJS,
We are very sorry to hear about your experience and would like the opportunity to discuss your concerns further. ... Read more
If you would like to be contacted, please email us at [email protected] with your full name and contact details. Kind Regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Elizabeth Newton
- 2 reviews
Professional Service
For a matter that was very stressful for me personally, Even though there were a couple of hiccups in the beginning - nothing major, Credit Repair were onto it very quickly and were helpful & understanding and delivered their services as promised in a timely & professional manner. My good credit rating has now been restored and I would recommend their services to anyone who required such assistance.
1 comment
Credit Repair A.Credit Repair Australia
Dear Elizabeth,
We are so glad we have been able to assist you. We wish you all the very best moving forward. ... Read more
Kind Regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Credit Repair Australia compares to other Credit Score / Credit Repair Services
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MattGreater Melbourne (Outer), VIC
- 4 reviews
Unprofessional, Disgraceful, Thieves
By far the most unprofessional company I have ever dealt with.
When I first contacted Credit Repair, 1 year and 5 weeks ago late January 2018, their “salesman” on the phone guaranteed my credit would be cleared within 1 weeks time if I paid the money upfront, which was aporox $3,500, and they would then start working on it ASAP and in 1 weeks time the credit would be cleared.
Well if that wasn’t an absolute lie and once they got my money they weren’t interested in helping me at all. This is a horrible, unprofessional company that clearly stea...Read more
2 comments
Credit Repair A.Credit Repair Australia
Dear Matt,
Thank you for your feedback, we are sorry to hear of your experience so far. Please email your full name and contact details to [email protected] and a member of the resolution team will be in contact with you shortly. ... Read more
Kind regards, Credit Repair AustraliaWhy? Are you finally going to do the right thing and do what you promised you would do 1 year and 5 weeks ago? Or are you just going to get another unprofessional employee who isn’t skilled in this li... Read more
ne of work whatsoever, tell me you will get it all sorted but in 2-4 weeks just completely forget about it again?Similar opinion? Write a review on ieatwords.com.au!
Feedback about the service
Thank you for helping me to clear my credit. Now I can help to get a better choice and decision for my family. The team have been working so hard for this to get me out of the situation. The team was good except one person.
Andrew from account department team is so rude and demand for payment when I have been told told that i am on payment plans until the job is clear mean my credit is clear but he just continue said thing like well u can afford to paid your debt than u need to pay for the fee. However when I first come to agree until contract the staff said that I will be on payment. He was really rude and careless I guess
1 comment
Credit Repair A.Credit Repair Australia
Dear Josh,
Thank you so much for the kind review, we are extremely glad to hear we have been able to help you and your family. We wish you all the very best moving forward. ... Read more
We are sorry to hear about your experience with our Payment team, please email [email protected] with your full name and contact details and a member of our Resolution team will be in contact with you to best assist you. Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
DeniceTasmania
- 21 reviews
Non transparent Rubbish firm
For $150 "fee" even before they start on your credit repair it's a rip off. You can get your score for free .The $150 upfront only provided my credit score, mislead. I wish I had read reviews before I wasted my money. The director was rude and unhelpful when I raised my concerns.Avoid.
2 comments
Credit Repair A.Credit Repair Australia
Dear Audrey,
We would like to discuss your concerns further, however, we can not locate you in our system. ... Read more
Please email us at [email protected] with your full name and contact details and a member of our resolution team will be in contact with you. Warm regards, Credit Repair AustraliaGeneric response I see.
Denice Arnold
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LexSydney, NSW
Worst experience ever!
Worst company by far. Everything that’s ever stated at first is all a lie and things that are promised do not turn out to be done. Intial cost ended up changing from $1,200 to $5,000 it’s all lovley In the beginning staff pretend to be nice as soon as they get your money you do not hear from them. Andrew in the accounts department is the worst customer service person such a rude and arrogant person left me in tears once after a conversation with him. They never follow up with you or update you on any of your cases and when you try call them the...Read more
y keep you on hold and always say someone will call you back but never do! They are quick to call you if they need money or payment but never to update you. I would not recommend at all biggest scam. I’m still stuck in this mess with them and paid everything yet they requesting more and more documents. Ridiculous1 comment
Credit Repair A.Credit Repair Australia
Dear Lex,
We are sorry to hear about your experience but unfortunately we are unable to locate you in our system. ... Read more
Please email us at [email protected] with your full name and contact details and a member of our resolution team will be in contact with you shortly. Kindest regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Lise
- 2 reviews
credit report
Just spoke to Credit repair for a credit report. I didn't have to give any bank statements, only licence and address details. They've send. me a copy within the hour. Great friendly service
1 comment
Credit Repair A.Credit Repair Australia
Dear Lise,
We highly appreciate your kind words and are glad we're able to provide efficient customer service. ... Read more
Kind regards, Credit Repair AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Wayne sasked
I have been with credit repair Australia id like to know we’re do I stand leagaly buy just stopping the payments
As I have already paid $2053 and there is another $1034 owing they have achieved very little in the mounths I have had them engaged
No answers
Fai P.asked
First of all I would like to say thank u so much to credit repair Australia for your good job you hav done for me and my family now feel so lucky to move forward in the future because of your hard work
1 answer
I owned a home for 18 years, never once late on the mortgage payments. Sold in 2006 and all 3 credit bureaus recently removed this and say I have no recent credit? Then dropped my scores nearly 150 points. I called Equifax explain my situation, I was told the error will be corrected after some month nothing change they were giving excuses Same goes to TransUnion and Experian. I was frustrated I wanted my score back until I came across (Lewis Richarlison) A former Staff of TransUnion who explain and confided to me to consult this credit agency 'Captain Spy' who had helped many repair their credit and that was exactly what I got when I contact his gmail captainspyhacker2 at g mailCOM he help me increase my score by 200 points clear Items on it Which I confirm on all 3 credit bureaus.
Houman M.asked
I just had a most wonderful experience with a lovely staff member for Credit Check from Credit Repair Australia. I hope that I don't have to hear from them anymore. They didn't call when I asked them to call over the phone. Staff member, although she was professional and nice lady, she went through so many personal questions for 15 minutes and then she said another staff member must talk to me for another 20 minutes. I totally lost hope in buying a house, so I'm going to live off street and die there. I always got my credit report and it's a two minutes process. I feel terrible that I wasted their time. They even ask for money to process your credit score quickly whereas CreditSavvy or Finder do it for free. I still thank them for taking time to talk to me. I believe, I just had a bad day and nothing against Credit Rating Australia.
1 answer
Credit Repair A.Credit Repair Australia
Hi Houman,
I apologise we were not able to assist you. We suggest you contact a free financial counsellor in your local area.
If you have any questions, please contact our office on 133 493.
Thank you,
Credit Repair Australia
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Credit Repair A.Credit Repair Australia
Dear Mike.D,
Your wonderful feedback will be forwarded to the relevant team manager. We are so glad to hear what a positive impact our company has had on you.... Read more
We wish you all the very best moving forward. Kind regards, Credit Repair Australia