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- Verified customer
Best lending experience
I recently entered into a loan process with Society One. The entire process from initial application to recieving the funds was the best loan experience I have taken part in. The customer service I received was always professional and were always willing to assist when I raised questions. Once approved the funds were available in my account within 48hrs. I would have no hesitation in recommending Society One to anyone wishing a stress free process.
Never use society one, they will cheat you !
I feel cheated from beginning. 1. when I have first call, they confirmed 12.9% interstate possible and told me date. So I didn’t arrange any more with other options. Then they come back to me just 2days before promised date, notice me 14.9% to push me. So I asked send me quotation for installation amount and Cindy of contract. They said they will email before loan out, so I can can check. And What happened was, they deposit to my bank account at 2am in the morning and send me contact at 5am. Without I sign my application form, I was hooked, an...d after I allocate fund and when I look contract later at that night.Condition was unfair and not reasonable which If I knew early I would go with society one. not much different Loan Shark..snd when I call, email, text,, so late reply to me. now I have to fight again, for whole thing, and past 3 months hardship They frozen and another separate interest coming with which will not happen first or second tier lender.. So bad, Never Use this company, there are much better choice with honest business ethics. I am so *ucked up with society one.
Automated emails....no good
I have been pre approved pending statements!
I couldn't send e statements the way it was setup so I emailed them on 2 separate occasions.
I keep getting automated emails saying the same thing so I'm gonna say customer service doesn't exist. I'm writing this negative review because I'm guessing they will read this and then check the email instead of sending computer generated responses
Can't wait to use again.
Great service, professional, easy application, great rate, no unexpected costs, repayment was actually less than I was quoted, swift reply and money in account very quickly. Totally recommend to everyone.
This is a great company to obtain a loan from.
The customer service is great and we experienced no issues at we received a very good rate of interest for this loan. Our loan was approved in just a couple of days
Very reliable and helpful team
Very good customer service and very supportive team ...my experience with the loan was very good and approved very fast . Very satisfied with the customer service and online application was very quick response.
Was an opportunity that i had to go with, such a good choice.
The Customer service was on point. Their was No unexpected cost or issues.
Really satisfied with the rate too, can't complain at all.
Thanks society one!
It's a 5 star rarting for me.
The reviewer stated that an incentive was offered for this review
- Verified customer
Fast, Efficient and so convenient
The process was so fast, efficient and completely user friendly for the ease of online lending, your platform hit the mark and the login for statements made everthing super easy.
customer service was excellent could not fault the people I dealt with, explained every extra cost to set up loan, can make extra payments when I want to
Highly recommend SocietyOne
Unbelievable the easiest application ever
From quote of a personal loan to application and uploading documents was so easy and quick . I had an answer within 24 hrs Highly recommend for anyone who is looking for an easy application. Thank you you have saved me money with your great rates.
- Verified customer
What an amazingly simple process.
After entering different amounts and loan terms onto the website, i was satisfied with this information, especially the rate compared to a "special" rate from my bank. I called customer service to see if the laon could be split between a second hand car and a credit card balance. They said i could do this and i was happy with the friendly service i received. I had to forego the car, but payed out 2 credit cards as a better option for me at this time. I was superimpressed as the money was on my bank account the next day!
Fantastic service fast and so easy great communication
Brilliant highly recommend this company. Best service I think I have ever had fast quick great communication honestly best service and never dealt with such high quality. I am still in shock how efficient they were.
Just one word....Awesome!
The whole experience was utterly painless which was super important for me as it wasn’t an easy decision to make. The process was simple, efficient and completely transparent. Nothing hidden, no nasty surprises and the rate was one that comparable. Thank you.
Great product, great communication.
Very friendly, courteous and informative communication. Emails, messages and phone calls are all done with a tone of politeness, which I personally find very refreshing. All this coupled with a great personalised interest rate. Thank you.
- Verified customer
Easy fix and efficient service
It was an easy fix as everything was done electronically. The approval process was very efficient and quick. I would highly reccommend Society One to anyone. 10 out of 10!
Awesome new kid on the block
Awesome service and they have the best rate and very professional on their products and very fast on their outcome and your dealings is with a person not a automated system
THE Best and only option for a personal loan
I have used Society One twice now and each time the service is 10 out of 10.!!
Professional, helpful, friendly and very quick.
They keep you informed and answer any questions withplain speak and the interest rate is very competitive.
Highly recommended. At least speak with them first and then check others, I am sure you will be back to them.
Helped Out and Consolidated Our Concerns
Customer service was great and followed things easily on all forms/internet. Spoke with person who explained things really clearly and was tops to consolidate debt with one payment to be paid back.
Easy and quick response
The customer service team was very good and quick to respond to emails the steps to apply for the loan was easy and fast, no extra cost or hidden fees once loan was approved all the figures were explained or you had to do was accept if you were happy with the offer very happy with outcome thank you society one.
So quick and easy
I wanted to consolidate debt and had been put off by the lengthy process of other lenders. I saw the ad on TV and did my own research and applied online. It was so quick and easy and about 30 minutes after the assessor had called, I had an email advising me that I had been approved. The service is unreal. A lot of lenders could do better if they followed suit
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Questions & Answers
Is it standard that you contact the bank in behalf of the borrower for their bank statements?
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