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Reviews

(1,721)
(142)
(14)
(19)
(55)
  • Transparency
    4.8 (384)
  • Customer Service
    4.9 (494)
  • Loan TypeFixed Rate (334) · Variable Rate (57) · Line of Credit (9)
  • Application Process
    4.9 (493)
  • Timeliness
    4.9 (470)
  • Loan Term3.951 years (374)


Unbelievable the easiest application ever

published

From quote of a personal loan to application and uploading documents was so easy and quick . I had an answer within 24 hrs Highly recommend for anyone who is looking for an easy application. Thank you you have saved me money with your great rates.

Transparency
Customer Service
Application Process
Timeliness
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Peter B

Peter BNorth-West & West coast, TAS

What an amazingly simple process.

published

After entering different amounts and loan terms onto the website, i was satisfied with this information, especially the rate compared to a "special" rate from my bank. I called customer service to see if the laon could be split between a second hand car and a credit card balance. They said i could do this and i was happy with the friendly service i received. I had to forego the car, but payed out 2 credit cards as a better option for me at this time. I was superimpressed as the money was on my bank account the next day!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers
Trace

TraceMetropolitan Adelaide, SA

  • 3 reviews

Fantastic service fast and so easy great communication

published

Brilliant highly recommend this company. Best service I think I have ever had fast quick great communication honestly best service and never dealt with such high quality. I am still in shock how efficient they were.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateFebruary 2020
See all answers

Just one word....Awesome!

published

The whole experience was utterly painless which was super important for me as it wasn’t an easy decision to make. The process was simple, efficient and completely transparent. Nothing hidden, no nasty surprises and the rate was one that comparable. Thank you.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Great product, great communication.

published

Very friendly, courteous and informative communication. Emails, messages and phone calls are all done with a tone of politeness, which I personally find very refreshing. All this coupled with a great personalised interest rate. Thank you.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMarch 2019
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James

JamesDarwin, NT

Easy fix and efficient service

published

It was an easy fix as everything was done electronically. The approval process was very efficient and quick. I would highly reccommend Society One to anyone. 10 out of 10!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers

Awesome new kid on the block

published

Awesome service and they have the best rate and very professional on their products and very fast on their outcome and your dealings is with a person not a automated system

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateFebruary 2020
See all answers

Alan

AlanSouth East Queensland, QLD

THE Best and only option for a personal loan

published

I have used Society One twice now and each time the service is 10 out of 10.!!

Professional, helpful, friendly and very quick.

They keep you informed and answer any questions withplain speak and the interest rate is very competitive.

Highly recommended. At least speak with them first and then check others, I am sure you will be back to them.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2019
See all answers

Helped Out and Consolidated Our Concerns

published

Customer service was great and followed things easily on all forms/internet. Spoke with person who explained things really clearly and was tops to consolidate debt with one payment to be paid back.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers
Zack

ZackSydney, NSW

Easy and quick response

published

The customer service team was very good and quick to respond to emails the steps to apply for the loan was easy and fast, no extra cost or hidden fees once loan was approved all the figures were explained or you had to do was accept if you were happy with the offer very happy with outcome thank you society one.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

So quick and easy

published

I wanted to consolidate debt and had been put off by the lengthy process of other lenders. I saw the ad on TV and did my own research and applied online. It was so quick and easy and about 30 minutes after the assessor had called, I had an email advising me that I had been approved. The service is unreal. A lot of lenders could do better if they followed suit

Transparency
Customer Service
Application Process

Michelle

MichelleSydney, NSW

  • 9 reviews

Not fairly looked at

published

Initially I gave a good review and said I'd recommend society one, but now wish i could take it back. Seems if your debt isn't big enough after being conditionally approved and completing everything you get declined and a mark is left on your credit.

Transparency
Customer Service

extremely professional

published

customer service excellent, no hidden costs, rates could always be lower but that is life.The ease of application was brilliant and the efficient handling of my request was much appreciated.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Joy W.

Joy W.Greater Melbourne (Outer), VIC

Such an easy pleasant experience.

published

I applied for a loan to consolidate all my debts into 1. The thought of a lengthy process has been putting me off but I saw Society one advertised on the tv and after reading about them put an application in.I was blown away at how quick and easy the entire process was and the credit rate was lower than the one I was already on. The assessor that called was friendly and knowledgeable and I am very happy with the outcome of my loan . Thankyou from one very satisfied client.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers
Wedding

WeddingSydney, NSW

Perfect company

published

Expedient and helpful I couldn’t be more pleased about how we were treated!! They worked perfectly for us and were so helpful. Payments were a breeze and always on time.

Transparency
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateAugust 2017
See all answers

Customer service was professional, helful and very friendly. I highly recommend Society One to my friends & relatives!

published

A Great Honor to have a business with Society One...Highly Satisfied a highly recommend a very fast service and efficient...the customer service was very friendly and professional and has been positive.

Transparency
Customer Service
Application Process
Timeliness
See all answers

The reviewer stated that an incentive was offered for this review


Loans

published

Always great to do business with.
Easy processes,
friendly staff,
Very competitive rates against the big banks,
Give it a try.
Can pay off your loan early without being penalized for it.
Will come back again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers

Wick

WickPerth, WA

The Best

published

I am very happy with the service from Society One. It was only three days after initial contact that the money was in my bank.They were very professional, courteous and helpful.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers

Tony

TonyQueensland

Easy and fast outcome

published

The process of the application is super easy and the decision was made quickly! Great experience overall. The interest rate was competitive and allows me to quickly move on with our planned renovations.

Transparency
Customer Service
Application Process
Loan TypeVariable Rate
See all answers

AJ Baker

AJ BakerLaunceston, TAS

The service is always supportive and super friendly

published

Customer service is always helpful and they never let you down
The loan was set up just how it was explained
The rate is affordable and the loan came without any surprises

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateOctober 2019
See all answers

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Questions & Answers

Leanne

Leanneasked

Who can apply

1 answer
Gavin
Gavin

Use this link, this should help you out.
https://www.societyone.com.au/personal-loans?ds_rl=1250958&gclid=EAIaIQobChMIqsCWp6bD5wIVAiUrCh2YJAHSEAAYASAAEgIUJvD_BwE&gclsrc=aw.ds


Rambo

Ramboasked

I am an existing customer and would like to increase my personal loan by $5000 and over 4 years, is this possible? Vicki Dale

1 answer
SocietyOne
Ash K.SocietyOne

Hi Vicki, thank you for your question!

You have the option to:

- Apply for the amount you currently need and if you are approved you will have two active SocietyOne loans. Please be aware this will mean two repayments and two interest rates.
- Apply for the amount large enough to payout your existing loan and be transferred the remaining funds.

Please go to www.societyone.com.au to perform a quick rate quote. At page 3 of the application, you will be provided with an indicative interest rate based on your loan amount, loan term and your SocietyOne loan grade.

Kind regards, Ash @ SocietyOne


Gavin C

Gavin Casked

How do I see my igsisting loans

1 answer
SocietyOne
Ash K.SocietyOne

Hi Gavin, thank you for your question!

Please email [email protected] for instructions to access your online account.

Kind regards, Ash @ SocietyOne.


Get an answer from our members and SocietyOne representatives

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