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Reviews

4.8

45 reviews
5
(43)
4
(0)
3
(0)
2
(0)
1
(2)
  • Transparency
    5.0 (20)
  • Customer Service
    4.8 (24)
  • Loan TypeFixed Rate (23) · Variable Rate (1)
  • Application Process
    4.8 (24)
  • Timeliness
    4.8 (24)
  • Loan Term4.4 years (15)
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Steven L.

Steven L.Metropolitan Adelaide, SA

Saved me big time

published

I refinanced to Our Money Market after my current loan provider increased the interest rate on me by almost 4%. Was really impressed with how quick and friendly Our Money Market were and the savings they were able to provide me with a FIXED rate. Was previously with another non major lender (who I WAS very happy with) until they increased the interest rate on my after only having the loan for about 6 months.

Transparency
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Loan TypeFixed Rate
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Matthew T.

Matthew T.Metropolitan Adelaide, SA

Amazing Service & Best Rate

published

Found OurMoneyMarket through a comparison site online. I had already applied with Westpac and Latitude, but gave OurMoneyMarket a go over the weekend whilst I was waiting for them to come back to me. OurMoneyMarket offered me a better rate than both Westpac and Latitude and had it all done the same day on a weekend. Very impressive. Amazing that they can do this, when the others can't. Would highly recommend.



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Customer Service
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Loan TypeFixed Rate
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Brendan

BrendanGreater Melbourne (Metropolitan), VIC

Useless

published

Pre-approved me for an amount of $35000 after checking my financials then changed their minds to $2500 despite having a $14000 fully owned vehicle as collateral, and asked for a guarantor despite not needing one for the pre-approval. I also had the financial capability/cash inflow to service the loan 5x over. Waste of time. Loan interest rate was also falsely advertised.

Loan TypeFixed Rate
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We have not had one issue at all with Our Money. George and Adam have been the best we have ever dealt with. Awesome

published

Ability to keep a eye on loan through online access. Never a long hold for phone calls. They are always happy to help and great to joke with. Better interest rates

Fast, Easy, Flexible

published

The whole process was really easy and fast. I applied and got approved on the same day even though my situation was complicated. Adam, who I was dealing with, handled it brilliantly. He explained everything very clearly to me. Loved the experience, I will not be going back to the big banks.

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Loan TypeFixed Rate
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Quick, smart, efficient

published

Awesome customer service every single time, no matter who I was talking to, they had track of the application. that mean a lot of time saved as well.
Money wise, the loan I got from OurMoneyMarket is saving me around $350 per month (if not more), as they paid out my previous bank loan with ANZ.
I got exactly what I was looking for, and neither ANZ nor People's Choice were able to do the math.
Great job people and many thanks!

Transparency
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Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
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Naomi_84

Naomi_84ROSEDALE

  • 2 reviews

Awesome Service

published

We were looking to complete some home renovations and the builder we originally were dealing with offered finance through Our Money Market. We had not heard of Our Money Market at the time and were a bit skeptical at first but now I wish we had heard of them ages ago much. The service we received from the beginning was excellent. Claudia was brilliant from start to finish, even with us changing suppliers midway through. Nothing was ever too much and she was always easy to contact and had a great sense of humour to boot :) At this stage, I would not hesitate in recommending Our Money Market. Thanks guys for making a daunting task, pleasant and hassle-free.

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Catelyn

CatelynPerth, WA

Easy and very friendly!

published

Easy process and Adam was lovely to deal with. Got approved shortly after providing extra information. He was very prompt with his responses. and very kind. Thank you so much

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Loan TypeVariable Rate
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AAA+ Service and Saved Thousands

published

The team at OurMoneyMarket delivered exactly what was promised on their website and have saved me thousands. I needed a quick loan for new car payment and they delivered!! Recommended

Transparency
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Loan TypeFixed Rate
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Richa

RichaMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Home Improvement

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2022
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Excellent service

published

My loan got approved in 30mins!
Consolidated my outstanding card and car loan which save me heaps of interest.
Fantastic rates and Adam is very helpful.
Highly recommended.
Thank you so much again Adam!

Transparency
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Loan TypeFixed Rate
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Trent

TrentMetropolitan Adelaide, SA

Our Money Market Excellent Service

published

Was quoted a rate of 12.9% and received money in about 48 hours. Was able to communicate through direct phone calls, emails and text. Was really easy to deal with. Kudos to Brandon and rest of team for your good service

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2022
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Brett

BrettSydney Surrounds, NSW

  • 2 reviews

Excellent and friendly professional company.

published

Great to deal with easy and friendly customer service representatives,
seemed happy to help out were others were not .quick and responsive to questions, contracts easy to understand.
Very highly recommended company indeed.

Transparency
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Loan TypeFixed Rate
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Anne N.

Anne N.Central, SA

AAA+customer service

published

We have no problem recommending OurMoneyMarket and ADAM gets an AAA+ rating from us. We got our solar finance so quickly, one very, very happy little vegemites here. The rate and speed of the process was fantastic and a very straight forward and a professional process! Adam was incredibly knowledgeable and really went above and beyond to help us! Thank you so much

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2022
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SmartShopper124

SmartShopper124South East Queensland, QLD

  • 2 reviews

It's going to be so satisfying saying Sayonara to Ratesetter!

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateNovember 2022
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Personal Loans

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Rowie

RowiePerth, WA

Efficient, Simple & Sensible Way To Process Loans! Competitive Rates & Great Customer Service!

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateOctober 2022
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Nikki

NikkiWentworth

  • 2 reviews

Took the pain out of refinancing!

published

So glad I stumbled across this group! We had been wanting to refinance a high interest personal loan for quite a while now, but found the process too daunting with other providers. Such a simple and professional process! Adam is amazing!

Transparency
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Application Process
Timeliness
Loan TypeFixed Rate
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J D B

J D BHunter Region, NSW

Super Easy ....Great Communication with Staff ...Fantastic Service

published

I decided to try this service after seeing an ad on internet .....I applied and was approved within no time and contract sign shortly after ....I couldn't have been happier as everything was made simple, easy and fast ...Thanks

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateOctober 2022
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PaulieHpaul

PaulieHpaulSydney, NSW

Seamless efficient pain-free service

published

Within one hour I had approval for a loan of $60k with very little hassle. I could not believe how efficient their service was especially the way they can upload the electronice bank feeds to their systems to analyse my credit cards and bank statements. The banks have some real competition at last. And they offered me great rates. Brandon was so easy and pleasant to talk to. He was exactly the kind of person I felt comfortable to talk to about my personal finances. I would highly recommend this service.

Transparency
Customer Service
Loan TypeFixed Rate

Great Service

published

Really loved the way Adam helped. Answered all my questions and assist well with the application. would love to deal with them again and will recommend my friends too. thankyou

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Questions & Answers

Shugar L.

Shugar L.asked

Hi, I just signed up and it went well but when I logged in, I cant log in. I tried signing up again and it went through, so meaning the first sign up was not valid? And when I logged in again for the second time I signed up, still cant log in, it just said, invalid password. I carefully typed in the details but still I wasnt able to log in. Why this is happening where infact I did sign up and typed in my details carefully and surely?

2 answers
OurMoneyMarket
OurMoneyMarket

Hi Shugar, we're sorry to hear that you had some difficulties with this. We will reach out to you via email to resolve this for you.

Kind Regards,
OurMoneyMarket

Joshua E.
Joshua E.

Same thing happened to me. How do i resolve

Get an answer from our members

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