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Reviews

(935)
(171)
(22)
(4)
(18)
  • Transparency
    4.8 (287)
  • Customer Service
    4.9 (339)
  • Loan TypeFixed Rate (187) · Line of Credit (41) · Variable Rate (16) · Split (1)
  • Application Process
    4.8 (345)
  • Timeliness
    4.8 (337)
  • Loan Term1.458 years (156)


PERFECT

published

Jacaranda loans was easy to deal with as nothing unexpected while i was dealing with them. Great CompanyWithin a couple hours of applying I had the funds in my account! No hiccups. No dramas. Simple and efficient!

The reviewer stated that an incentive was offered for this review


Wow this is perfect

published

Yes I am so happy and thankful
I get help easily and quickly perfect work
I receive the fund with in few minutes after I sign the contract great loan arrangement

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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AlliAK

AlliAKSydney, NSW

  • 3 reviews

Too good to be true but it is true!

published

Within a couple hours of applying I had the funds in my account! No hiccups. No dramas. Simple and efficient! Excellent staff to go along with their excellent service! Definitely recommended!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateFebruary 2020
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The reviewer stated that an incentive was offered for this review

NellieJ

NellieJ

  • 2 reviews

Excellent

published

Easy and fast process, very friendly and so helpful the money went straight into my account, I have no problems recommending Jacaranda, online account allows you to see owing and payments made

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
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Josh

JoshGreater Melbourne (Inner), VIC

Great service and very easy

published

Really easy to apply and get funds when required many thanks Jacaranda. From application to having funds in my account was less than 1 business day. Am amazed and very appreciative

Transparency
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Timeliness
Loan TypeFixed Rate
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The reviewer stated that an incentive was offered for this review


Ernie S

Ernie SSydney Surrounds, NSW

Really fast

published

I applied for a loan at 6am. By 10am it was approved and by 11am the money was in my account. The application process was one of the easiest and no-nonsense loans i have seen in a very long time. Was very satisfied and even surprised by the final result. I would recommend Jacaranda to others for a loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateFebruary 2020
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The reviewer stated that an incentive was offered for this review


Great loans

published

Great personal loan agent. Was very quick with application. Great friendly messages n was great to deal with someone who can under my situation. Have no hesitation to recommend to anyone

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
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The reviewer stated that an incentive was offered for this review


Shawn

ShawnWide Bay-Burnett, QLD

Excellent

published

Very happy and satisfied with how fast with reply and funds lovely people to help talk to thanks heaps. Very good customer service thank you with all your help approval of loan

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateFebruary 2020
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The reviewer stated that an incentive was offered for this review

joedathon

joedathonSouth East Queensland, QLD

The most painless and easy process!

published

Jacaranda Finance make the process so simple and easy guiding you through the process step by step online, not only that but they say they'll usually have a response within 60 mins... Well it blew me away when I received a response not even 20 mins later! Then to top it off, a courtesy message was sent out to let me know to confirm the details asap and so I could get the payment that afternoon rather than having to wait till the next business day.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
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Mitchel H.

Mitchel H.Sydney, NSW

Fast to deal with

published

My customer service experience was great
Money was put in bank straight away
Extremely easy to deal with and fast service
I am extremely happy with the service I was provided

Transparency
Customer Service
Timeliness
Loan TypeFixed Rate
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The reviewer stated that an incentive was offered for this review


Jazz

JazzSouth East Queensland, QLD

It's so fast and easy was in my account right away.

published

The customer service was amazing i didnt experience any extra cost or unexpected issues. I im very satisfied with my loan. It was so fast and easy and in my account in no time at all.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
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The reviewer stated that an incentive was offered for this review


Rick Payne

Rick PayneSouth East Queensland, QLD

  • 2 reviews

Wonderful service. I have tried with banks before for a loan and didnt get any satisfaction. Thanks for helping me

published

Great service. Thank you for your help. More than happy with my loan. Very professional with nk hidden surprises. Direct debit is a good thing for me also. Cheers again

Ricko

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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The reviewer stated that an incentive was offered for this review


Frank Paradin

Frank ParadinSouth East Queensland, QLD

Very Fast!!!

published

Fantastic company to deal with! Very fast response time and money in my account not even a minute after signing the contract. Would definitely recommend to anyone. Definitely be returning next time. Thanks again for your help!!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
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The reviewer stated that an incentive was offered for this review


Very quick responses

published

Very fast professional service. Had to consolidate other short term loans but that was all very seemless. Overall so far I’m very happy with all elements the charges seem ok

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateFebruary 2020
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The reviewer stated that an incentive was offered for this review

Excellent Service

published

Great service, with a very helpful team and the money was in my account the same day.
This loan really helped me to consolidate my funds into one easy repayment. Thank you guys for the help.

Transparency
Customer Service
Regis

RegisSouth East Queensland, QLD

Thank you Jacqranda Finance

published

The Jacaranda Finance is easy to apply and made a process smooth and easy.I have used 2 other loan companies in the past and jacaranda is the easiest and the best part is your transfer in 60 seconds Recommend a friend and you get another $100. Ill be recommending anyone who needs a short term loan

Application Process
Timeliness
Loan Start DateFebruary 2020

The reviewer stated that an incentive was offered for this review


Nj Will

Nj WillNew South Wales

Thank you Jacaranda!!

published

The team at Jacaranda went above and beyond and made the process a smooth and easy one. I have used 2 other loan companies in the past and Jacaranda is by far the easiest, most professional and the best part is your money transfers in 60 seconds !!! Recommend a friend and you get another $100 !!! I'll be recommending anyone who needs a short term loan for sure.

Transparency
Customer Service
Loan TypeFixed Rate

Awesome

published

Customer service was great and thoroughly explained. The repayments are not to high and loan offer was awesome and highly recommend to use jacaranda. I'm very satisfied with the loan.

Transparency
Customer Service

The reviewer stated that an incentive was offered for this review


Eric-John

Eric-JohnSydney, NSW

Jacaranda are great

published

They were very easy to work with, explained everything and even helped me out by paying off an old loan with the loan they gave me! would definitely recommend to my friends.

Transparency
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Application Process
Timeliness
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The reviewer stated that an incentive was offered for this review


Excellent, fast service

published

I found Jacaranda to be very professional and efficient with their service, once the loan was approved the money went straight into my acct. Cant ask for more than that.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Questions & Answers

francis fountain

francis fountainasked

how to make extra payments

No answers

francis fountain

francis fountainasked

how to make xtra payments

No answers

Craig Q.

Craig Q.asked

Why won't anyone help out with a loan I have full-time work which is 2 years an more I am a full trade qualified boikermaker I am really annoyed how i get sucked in then told unsuccessful WHY .I have no massive debts owed out . I am really sick of all this being pushed away I am a genuine person needing help I can afford the repayments otherwise I wouldn't even try applying

No answers

Get an answer from our members and Jacaranda Finance representatives

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