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Reviews

4.8

2,325 reviews
5
(2,039)
4
(248)
3
(7)
2
(5)
1
(26)
  • Product Quality
    4.7 (42)
  • Return Claim MadeYes (2) · No (37)
  • Warranty Claim MadeYes (4) · No (36)
  • Product Appearance As advertised (92%) · Not as advertised (8%)
  • Customer Service
    4.7 (35)
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Ash

AshPerth, WA

  • 5 reviews
  • 2 likes

Victoria Queen Bedroom Suite w Tallboy

published

I love this suite and it's of good quality. Assembling the bed was simple enough. I upgraded the mattress that originally came with the package to a PLUSH Pocketspring Pillowtop with 30mm Foam and 10mm of Gel Memory.
I just love how sturdy the drawers are with my heavy hands and how deep they are. The tone of the suite matches the tone of the room adding an inviting warmth.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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Tracy Webster

Tracy WebsterPerth, WA

Sold due to customer assistance given

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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Dushica

DushicaPerth, WA

The best decision we've made ever!

published

We went on Thursday night just to have a look around for possibility of buying a new lounge. Janine was the person who greeted us and took through the store. Thanks to her ability and professionalism to explain the quality, differences in prices and what is suitable for us we made decision in less then 20mins. to buy a new lounge. She went above and beyond to get us the new lounge as soon as possible. This's our second purchase from this store and will go back again for sure. Thanks to the amazing team at Malaga store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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PauL Long

PauL LongPerth, WA

Office furniture and bar stools

published

We checked out study desks at a number of sites around Perth, but we came back to our first shop - Pine Discount in Malaga. Gerry was very knowledgeable about the products on offer - the price was very acceptable and we settled on a similar design for an office cabinet. Later in the week, we went and picked up 2 bar stools and a buffet (because we were impressed the first time, visiting the store). The desk was a challenge to put together but it looks great in our study. The products and friendly service are all first class and we would certainly recommend this store. Appreciate the after sales call as well.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPine Discount Malaga
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1 comment
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Heather

HeatherPerth, WA

Looking for bunk beds

published

Thanks Gerry for all of your help. Got the bunk beds for the grandies which they are very excited about. Easily constructed. Good solid product. Great service with hassle free delivery.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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Joe and Agnes

Joe and AgnesPerth, WA

Very friendly and top notch service from Gerry!

published

Gerry was very friendly yet professional and top notch in his chosen field. His after sales service call to make sure everything goes well was unheard off. Will surely introduce Pine Discount Malaga and Gerry, in particular, to friends in future. Thanks a million, Gerry!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMalaga.
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1 comment
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I purechased a bedroom set overall my shopping experience was excellent thank Janine

published

I purechased many times from Malaga store and always happy for the product are perfect no issues delivery and service the furniture are excellent condition the staff really helped thank one again Janine

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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Kath

KathPerth, WA

Love the bed. Customer service was outstanding

published

Customer service was outstanding when we visited the Malaga store. They were very helpful in choosing the bed and was happy to answer questions we had. The bed that we bought was also nice and great quality

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
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Fahim Wahab

Fahim WahabPerth, WA

Excellent service and friendly staff

published

The furniture are excellent condition. The staff really helped to choose the items as well as kept the items in the store for three months on my request. good luck

Customer Service
Product Quality
Product Appearance As advertised
Store LocationMalaga
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1 comment
Pine Discount Furniture
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Hi Fahim,
We are glad to hear that your pleased with the furniture you purchased with us. We look forward to seeing you again.
Kind Regards, Toni and the team at Pine Discount Quality Furniture

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AMC

AMCPerth, WA

Fantastic value mattresses and bases which are so comfortable

published

I was served by Janine who went above and beyond to secure my order. I purchased 2 mattresses and a base that were hugely discounted providing exceptional value for money. Having slept on one of the mattresses I am extremely impressed with the comfort and quality, it has definitely improved my sleep!
Also delivery was fantastic, I was called the night before and given an estimated delivery time, they arrived on time. The two guys quickly put my furniture in the correct rooms, nothing was too much trouble for them. They were courteous and respectful. I would definitively use Pine Discount Furniture again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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Perfect bedroom furniture.

published

Went to the Malaga store to find bedroom furniture. Janine was very helpful, and had addressed any questions we had. The furniture it self was easy to assemble. Overall our shopping experience was fantastic. Thankyou.

Customer Service
Product Quality
Product Appearance As advertised
1 comment
Pine Discount Furniture
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Hi Monique,
We are so pleased to hear that your overall shopping experience with us was a fantastic one and we look forward to providing the same service again to you. Kind Regards, Toni and the team at Pine Discount Quality Furniture

The reviewer stated that an incentive was offered for this review

Very good furniture

published

I was very happy with the customer service in store they helped me pick out exactly what I wanted. I bought one 3 seater couch and a 2 seater and they have been awesome and very very comfy to sit on. Thank you!! :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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Huong H

Huong HPerth, WA

Enjoying the New Furniture!

published

Really happy with the new furniture, great customer service, Janine was really helpful and friendly! Everything was easy to assemble and the store was very easy to locate. Good job!

Customer Service
Product Quality
Product Appearance Not as advertised
Store LocationMalaga
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1 comment
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Jean A

Jean APerth, WA

Right sized setting to fit our available space and follow up of an issue

published

Bought a great dining setting in the size we wanted at a great price. Purchase, delivery and follow up were exemplary.
Sadly there was a fault in the wood of a chair but this issue was resolved in a very timely fashion by the staff at Malaga and delivered intact and on time by the hardworking delivery staff. Good job!

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMalaga WA
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1 comment
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Bev C

Bev CPerth, WA

Loving the new lounge suite

published

Michelle was wonderful in assisting us with the purchase of our new lounge suite. Delivery was prompt, it was easy to assemble & now we can relax in comfort whilst watching tv

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKenwick
1 comment
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Richard

RichardPerth, WA

Enjoying our new furniture

published

Truely thrilled with our beautiful king bedroom suite & super comfortable mattress. Great customer service, very helpful and friendly staff especially Janine. Furniture was easy to assemble, store was easy to find :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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Great Customer Service

published

My experience on Malaga store was fantastic. Lila and Janine were great persons. Especially Janine who assist us on the final purchase and offer us some discounts and make sure that the products were good and delivered on time.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMalaga
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1 comment
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Clare

ClarePerth, WA

Fantastic

published

Very happy with our new queen size bed, staff very friendly and helpful. Port Kennedy is a great location for us as it’s close to home. Great team and service

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Kennedy
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1 comment
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Sara

SaraPerth, WA

Beautiful furniture and an overall great customer service experience

published

I have been purchasing my furniture from Pine Discount Furniture Joondalup for over 10 years now, each time Susanne has been wonderful to deal with helping me mix and match furniture to match my existing range at home. I love the range and quality of products that Pine Discount offers at an affordable price.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJoondalup ( PSIN 262190 )
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1 comment
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GrummyDawg

GrummyDawg

  • 2 reviews

Nothing but the best service all round!!

published

The store is easy to navigate with the best prices. We have bought a number of items here and found the staff bend over backwards to help. We found them to be extremely knowledgeable. All our deliveries were perfect. Also had to assemble a Sydney Highboard and found it easy to put together would recommend for their allround excellent service.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
2 comments
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GrummyDawg
GrummyDawg

Thank you for the kind comments. Once again excellent products and service. I would like to highlight that all of my comments were meant for the fantastic staff at your Malaga store in Perth. Thanks Zoe and team

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