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Reviews

(441)
(61)
(3)
(2)
(2)
  • Product Quality
    4.9 (251)
  • Return Claim MadeYes (3) · No (267)
  • Warranty Claim MadeYes (3) · No (269)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Shipping
    4.8 (115)
  • Customer Service
    4.9 (87)

Reviewer Photos & Videos

  • More

Very happy shopping!

published

I purchased four Bella chairs from B2C and they are exactly what I was looking for: well designed, super comfy and value for money. I would highly recommend B2C Furniture and their excellent customer service.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Gayle

GayleGreater Melbourne (Metropolitan), VIC

Just what I wanted!

published

I was looking for timber bedside tables at a reasonable price. Not easy until I found the B2C online store. They had just what I was looking for at a great price and the quality is really good. Delivery was great too. Highly recommended.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Jak G.

Jak G.Greater Melbourne (Metropolitan), VIC

Good bedroom products at a good price

published

We found a bedroom setting via the B2C online site, but decided to view it in store. The setting was assembled and set up, and visiting the store gave us the opportunity to review the other available settings. We purchased the bedroom setting we first identified online, and it was excellent to see it in real life. Staff were very friencly, helpful and knew their products. Overall, a very good experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
Pooj

PoojGreater Melbourne (Outer), VIC

Great price

published

Bought 2 dining chairs...they are such good quality nd priced perfectly to fit my budget with marvellous customer service too ...looking forward to shop more in future..keep it up guys

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Karen

KarenGreater Melbourne (Inner), VIC

Very satisfied with products purchased

published

I bought a lounge suite and coffee table from this company around 3 months ago and couldn't be happier with the service from online and in the shop. The quality of the product is very good, in particular I like the fact its wood as opposed to particle board. Very good value for money. The only reason they didn't get an excellent was because of the delivery man. He was a little expensive in his price to put the product together.
I would however purchase again from this business

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
B2C Furniture
Anesley C.B2C Furniture

Perfect fit!

published

I had viewed the double bunk online so was very impressed when it was an exact match in store. A quality product at a very reasonable price. Staff knowledgeable and accomodating. Extremely satisfied!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Emma S

Emma S

  • 2 reviews

Great value

published

I bought the Paris Chaise Lounge in Beige and it's beautiful, it looks like it's worth far more than the price. The ordering process was easy, my only comment would be to maybe rethink the couriers, they weren't very professional and almost dropped the couch while unloading.

Product Quality
Product Appearance As advertised
1 comment
B2C Furniture
Anesley C.B2C Furniture

Amazing customer service

published

This has to be THE best online store I have ever dealt with. The process was easy however, it was the exceptional customer service that impressed me the most. The calls from the customer service team kept me up to date with the delivery and it arrived exactly when they said it would. I would recommend this company to everyone.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
Ellen

EllenGreater Melbourne (Inner), VIC

  • Verified customer

New Coffee Table and Side Table

published

I found B2C Furniture online and liked the look of their coffee tables, so went out to the store one day in November to look at their extensive range. I decided on a a coffee table and side table - then had to wait until Monday to get it from the warehouse. The quality is excellent...really heavy and not all that hard to put together. The side table came assembled already - so it just sipped into place in the living area. Very happy wit it and it looks great and was able to add basked on the shelf below for my granddaughters craft items.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
Izabela

IzabelaGreater Melbourne (Outer), VIC

What a bargain!

published

I purchased 6 x chairs from b2c and they are great quality and the price was riduculously good. The staff were also very helpful. I would highly recommend and will definitely purchase from again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Grandkiddies are joyful

Grandkiddies are joyfulGreater Melbourne (Outer), VIC

  • 3 reviews

Great quality and price

published

Beautiful furniture I went back a second time to purchase for another grandchild. Beautiful furniture well built easily put together and if you do have a problem the staff there are very courteous and helpful to fix the problem no matter how small. Hard to believe this quality furniture for such a great price. Grandchildren love their bedroom suites and the decorative ladders were such a hit I got one for all my girls. Great prices and quality furniture a combo that’s hard to beat.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Hedda

HeddaGreater Melbourne (Outer), VIC

Very good quality furniture ! Sturdy, real wood, fantastic ! Great customer service !

published

Purchased two full bedroom sets already ( for myself and my son ) and would go back for more ! Very cooperative to delivery at a time when I was available ( not your usual waiting for a whole day on a courier ) . Most items come assembled, larger items very easy to put together ( not sitting for hours following difficult instructions and missing one screw at the end ).
Excellent place, can warmly recommend it !

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Ash

AshGreater Melbourne (Metropolitan), VIC

Extremely Happy

published

Extremely Happy with the products and service.
Got the Paris Chaise Sofa gray, TV Unit and Coffee table. They look awesome and pretty unique compared to others in the market. Excellent finish and easy to assemble.
Lenka from B2C was very helpful
Thanks,
Ash

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Love it

published

Purchased a queen double bed online, easy process and the product looks the same in person as it does online. Really happy with the finish and how easy everything was.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
ELG

ELGGreater Melbourne (Metropolitan), VIC

Just what we were after

published

Very happy with the double bed trundle we purchased for our daughter. Looks great too. Staff were very helpful over the phone and in store when we went to have a look at what we were purchasing.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
B2C Furniture
Anesley C.B2C Furniture
Wayne M.

Wayne M.Greater Melbourne (Outer), VIC

King Single bed with Storage. Quality!

published

King Single Bed purchased for my daughter as she transitioned from a cot to a bed. Plenty of storage for books and toys underneath and I hope the frame lasts for many years to come. 6 months in and it's certainly been tested as far as a toddler can test. She treats her bed like a trampoline. Quality build and a good look and easily assembled.

1 comment
B2C Furniture
Anesley C.B2C Furniture

Beautiful bed frame and service was excellent, too!

published

Materials/ timber quality is fantastic, they match the photos and description.
In terms of the bed frame its very stylish and exactly what we were after.
Assemblage and instructions easy, and super sturdy. Very happy with our purchase!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

BGalgano

BGalgano

  • 2 reviews

Product as advertised was of very good quality

published

The instructions were easy to follow and all the materials required to put the bunk together were included. Customer support and service was excellent - lovey responsive people over the phone.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Cohen

CohenGreater Melbourne (Outer), VIC

Beautiful Chairs for an insanely low price!

published

My partner and I picked up a beautiful set of dining chairs that were for, honestly, an insanely low price. The staff at the store were very helpful and friendly and moved with a sense of urgency, which I respect. The chairs, which came in a flat pack, were very easy to assemble and the instructions were very intuitive and clear. I would highly recommend this business and their products to everyone.

Thank you very much!

P.S. The chairs go perfectly with the beach-house look that we are creating. :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Location94 Frankston-Dandenong Road, Dandenang
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Crystal. Skye

Crystal. SkyeMetropolitan Adelaide, SA

  • 2 reviews

Lenka's customer service 10/10

published

Great customer service with a smile. Will definitely be back again. Lenka's customer service 10/10. After having issues with the freight company she went above and beyond to help me get it sorted. Highly recommend B2C Furniture the double bunk I bought was great quality and is the perfect match for my daughter's new room. I'll be back again!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Page 1 of 26

Questions & Answers

Jen lewis

Jen lewisasked

How quickly is the delivery time please

2 answers
FLORENCE
FLORENCE

They are very quick wirh delivery.

B2C Furniture
Anesley C.B2C Furniture

Hi Jen,
The delivery time depends in what state/suburb you live. Pls give our sales team a call on 1300 789 495 a call and they will inform you right away


JVK

JVKasked

Wondering if anyone has Bella Dining chairs. Could you tell me if they are comfortable and strong chairs. I live in Brisbane and cant get to showroom

No answers

Courtney

Courtneyasked

hi, is the 13PCE Whitewash Furniture Packages MYER set still available to order?
thanks

3 answers
B2C Furniture
Anesley C.B2C Furniture

Hi Courtney, unfortunately we do not supply the whitewash range anymore.
However, we do have some new furniture packages. Pls check them at the following link https://b2cfurniture.com.au/furniture-packages
Kind regards
B2C Furniture

Courtney
Courtney

Hi Anesley, thanks for your reply
Are you able to provide the name of your supplier? I unfortunately all all of your current packages do not fit the colour scheme I am going for, the white wash fit really well

B2C Furniture
Anesley C.B2C Furniture

Hi Courtney, unfortunately this whitewash package is discontinued too. Its because the manufacturer has discontinued this range. Thanks


Get an answer from our members and B2C Furniture representatives

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