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Tania S.Sydney, NSW
Excellent service and expertise!!
Thank you Amanda for all of your help, patience and expertise. You made the experience of choosing the right sofa easy and enjoyable. Can’t wait to see our new sofa!!
1 comment
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SuwaSydney
- 2 reviews
Perfect Sofa & Great Service
I got a Delta 3 modular sofa from Kingliving, and its perfect. Indi who was the staff who helped me at the store, was so helpful and friendly. She was a former interior designer, so she picked the colour and material for me - and it looks so good! And Dean & Ahmed who were the delivery guys, fixed it all up and took out the garbage too. Best experience I've had. Thank you guys!!
1 comment
Elizabeth R.King Living
Hi Suwa, thank you for sharing your five star service experience from Indi in our Annandale Showroom and also delivery team - Dean and Ahmed. It is terrific to hear that Indi was very helpful, friend... Read more
ly and provided impressive interior, colour and material advice, utilising her expertise as an interior designer to guide you and assisting you in choosing the perfect sofa. We are also pleased to hear that Dean and Ahmed made the delivery, assembly and removal of the packaging an enjoyable experience, now you can relax and enjoy your new King Living sofa. We look forward to passing on your great comments to Indi, Dean, Ahmed and the management team, they will be so glad you have had the best experience and very happy to read your glowing review.
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TaliahSydney, NSW
Excellent Customer Service by Glenn
I would just like to thank Glenn for such wonderful customer service. He arrived on time and replaced the side table which had a minor problem with the legs. Glenn then went out of his way to spot clean some marks on my new lounge. His knowledge on cleaning and caring for my lounge was greatly appreciated. My concerns were addressed and my expectations were exceeded!! Thank you again Glenn.
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Great service
I had a fairly small issue with a coffee table which was handled incredibly fast and efficiently, from my first visit in the store to the service staff and then finally with Glenn who by the way is probably the most helpful service man I have ever had in my home, nothing was to much trouble. I don’t rate many companies but King Living has always been amazing. Congratulations ! You’ve nailed customer service.
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Delivery Sam and Carl
Thanks to Sam and Carl with my delivery today. Very helpful and extremely courteous gentlemen. Sam knew exactly how to assemble my lounge in very short space of time. They even took their shoes off when they entered my home. Would highly recommend Sam.
1 comment
Elizabeth R.King Living
Hi Diane,
Thanks for sharing the friendly and professional delivery service provided by our team Sam & Karl. It's great to hear they were efficient and courteous as they assembled your new sofa, showi... Read more
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Bryce C.Sydney, NSW
Great service!
Jordan was a very polite young man. I told him what I was looking for and he provided many options that appealed to what I was looking for in my new house. Great service!
1 comment
Elizabeth R.King Living
Hi Bryce,
Thanks for sharing the fantastic sales assistance you received from Jordan in our Castle Hill showroom! It's great to hear that Jordan considered your needs and suggested designs which appea... Read more
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Carlos great work
Carlos arrived on time which was great for me it was very professional a very kind got the job done quickly without a mess and I'm very happy with the outcome and I get my lounge back
1 comment
Elizabeth R.King Living
Hi Anat,
Thank you for sharing your five star review of your service call carried out by our technician Carlos. We're so pleased that he was friendly and professional as he quickly resolved the issue ... Read more
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Carlos service technician
Arrived on time was freindly and explained what needed to occur to fix the issue resolved issue quickly and left the house clean. I was happy with hos service and eould use hom again..
1 comment
Elizabeth R.King Living
Hi Jodie,
Thanks for sharing the great service provided by our technician Carlos during your recent service call! While we're sorry his visit was necessary, it's great to hear he was polite and punctu... Read more
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Great service from Paulete
Paulette was an absolute superstar! She was very patient and very knowledgable and helped us find the perfect couch. She provided great advice and helped us find the right colour for our couch taking into account our preferences and the space it would go in.
1 comment
Elizabeth R.King Living
Hi Alex,
Thanks for sharing the excellent sales service you received from our Richmond team member, Paulette! It's wonderful to hear that Paulette provided patient, considerate service as she guided y... Read more
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John BloggGreater Melbourne (Outer), VIC
Versatile collections
This was the first stop off on a trip to purchase yet another leather lounge but was so impressed with the beautiful fabric options on offer we ended up back here at days end to purchase the Customised ZaZa modular and footstools. Thanks so much Jane and Dee for your friendly professional service. John
1 comment
Elizabeth R.King Living
Hi John,
Thanks so much for sharing your experience while visiting our Cheltenham showroom and the excellent sales assistance you received from Jane and Dee. We're delighted to hear you appreciated ou... Read more
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JulieSydney, NSW
Satisfied with customer service experience
Good display of furniture stock and King Furniture staff were knowledgeable and extremely helpful in explaining our options for choosing various products, fabrics and colours. We enjoyed the experience and look forward to receiving our lounge and rug.
1 comment
Elizabeth R.King Living
Hi Julie,
Thank you for sharing your enjoyable experience at our Northmead Showroom. We are very glad to hear that the team were very knowledgeable and helpful as they assisted and guided you with th... Read more
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MayumiSydney, NSW
Great service
Irene, Sam and Karl were all helpful. Very professional delivery service by Sam and Karl !
Made sure If was happy with how they set up. Also took the all boxes away. Very professional!
1 comment
Elizabeth R.King Living
Hi Mayumi, thank you for sharing your great service experience. We are so pleased to hear that Irene was very helpful in our Annandale Showroom, and also that Karl and Sam were very professional as t... Read more
hey delivered, assembled and removed the packaging, ensuring everything was perfect and as it should be with your new King Living furniture. We look forward to sharing your great comments with Irene, Sam, and Karl, they will be delighted to hear you are very happy with their service.Similar opinion? Write a review on ieatwords.com.au!
Joanne RobertsSydney, NSW
Thanks Sam & Karl
We purchased our lounges from the Annandale store with Irene, she was extremely helpful and spent time to go through all the different options. Delivery date was booked in and I was kept up to date via email and text message of the delivery time. Sam & Karl delivered and assembled the lounges and did an amazing job, very friendly, polite and hard working, checking with me along the way as to how I wanted lounges set up and positioned. This is my third time buying a King Furniture lounge, I really like the quality and diversity of the set up.
1 comment
Elizabeth R.King Living
Hi Joanne, thank you so much for sharing your excellent review for Irene at our Annandale Showroom and the delivery team Sam and Karl. We are delighted to hear that your are a return customer and tha... Read more
t you appreciate the flexibility of our clever designs, we thank you for your loyalty to King Living. It is wonderful to also hear how Irene was extremely helpful as she assisted you in navigating the selection options, we are sure you have made the perfect choice for you and your home. We are also very pleased to read how you were kept informed and up to date regarding your delivery, and how Sam and Karl were friendly and polite and did an amazing job in liaising with you when delivering and assembling your new sofas. We look forward to sharing your kind words with Irene, Sam and Karl, they will all be very happy to read such a glowing review.Similar opinion? Write a review on ieatwords.com.au!
Excellent service; simple and easy
Purchased the Delta III at the Annandale showroom. I did some research before going to the store but Tallis was able to help me with the finer details. Tallis made it such an easy purchase. He was able to provide advice on material, colours, and really encouraged me to choose what I wanted to suit the space available in my apartment and my lifestyle.
1 comment
Elizabeth R.King Living
Hi Lara, thank you for sharing your excellent service experience at our Annandale Showroom. We are delighted to hear that Tallis was helpful and guided you with advice on materials and colours, ensur... Read more
ing you had the perfect Delta lll that would suit you and your apartment. We look forward to sharing your great review with Tallis and we are sure you will enjoy your new flexible Delta lll sofa for many years to come.Similar opinion? Write a review on ieatwords.com.au!
Brett CampbellGreater Melbourne (Outer), VIC
Excellent Service and advice
I have previously purchased Delta II from Nunawading store. Cannot fault the product for quality, design and function. Now looking to add to my King Living furniture with TV cabinet and tables. Sarah's advice and service to date has been excellent, professional and of great value. King Furniture highly recommended.
1 comment
Elizabeth R.King Living
Hi Brett,
Thanks for sharing your experience with King Living, we're so glad to hear that you've so far received several years of relaxing comfort from your Delta II sofa! We're so pleased that when c... Read more
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Jill.Sydney, NSW
The next beautiful king piece to add to my collection!
I always visit this store to purchase my additional King pieces because of its open plan and the range is extensive and of course the staff are extremely helpful. Quality and design I'm such a fan.
1 comment
Elizabeth R.King Living
Hi Jill,
Thank you for sharing your experience with King Living! We're so pleased to hear that as a return customer you have always received such wonderful service from our Northmead showroom team, mo... Read more
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Clive
- 2 reviews
Excellent Delivery
Sam and Karl were brilliant, arriving on time and navigating my steep stairway with the two chairs, extremely friendly and polite.
They unpacked the two chairs and assembled them and took away all the packing
1 comment
Elizabeth R.King Living
Hi Clive,
Thanks for sharing the fantastic service provided by our delivery team Sam & Karl. It's great to hear that they were prompt and efficient, traversing the steep driveway with ease and a smile... Read more
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Great service!
Paulette @ KL Richmond was a pleasure to deal with. This is the second purchase made with Paulette in recent months. Her attention to detail and product knowledge was first class.
1 comment
Elizabeth R.King Living
Hi Che,
Thank you for choosing to return to King Living and for sharing the wonderful service you have received from our Richmond team member, Paulette, during each of your purchases! We're delighted ... Read more
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JaydeeSydney, NSW
- 2 reviews
Delivery
I have purchased the Jasper Couch, the sales person was extremely helpful and patient in helping me decide. Delivery was on time as promised, I was called within 20mins of arrival, Dean & Ahmed were very polite, friendly & helpful. Dean & Ahmed assembled my couch and changed the layout without hesitation until I was happy with it.
Thank you Sharon
1 comment
Elizabeth R.King Living
Hi Jaydee / Sharon,
Thank you for sharing your great experience with King Living. We're so pleased to hear you received helpful assistance in our Moore Park showroom, with the team guiding you as you ... Read more
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Amela M.Sydney, NSW
- 3 reviews
Great service from sale to delivery
My bed arrived today and it looks just as good as I had hoped.
My parents had a sofa from king living that I just about grew up with. It aged really well (no easy feat with 3 teenagers over 6 feet tall!) and, after being re-upholstered at the 10 year mark was like brand new. So when it came time for my husband and I to upgrade our bed, I was pretty happy to check out King Living and I’m really glad I did.
At the sale point, Adam was a pleasure to deal with and really knew his stuff. We were very indecisive about fabrics and his patience and g...Read more
1 comment
Elizabeth R.King Living
Hi Amela,
Thank you so much for sharing your fantastic experiences with King Living!
We love hearing stories of multiple generations all enjoying King furniture and we're so pleased to hear your fami... Read more
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Questions & Answers
Marg Basked
Can I buy a replacement mattress for my King Living sofa bed......and the price please....the existing one is called a Kingflex and it’s a double. The springs are gone....very little use...?
1 answer
Elizabeth R.King Living
Hi Marg, thank you for your message. Yes you can certainly purchase a new Sofa Bed Mattress 1600, if you would like to discuss with our After Sales Team please let us know and we will also private message you.
Francoiseasked
We are looking at ordering a Zaza Package 3 Deep(3 seater with chaise) and would like some advice on fabric vs leather. Weve always had leather but like the fabric look better.. just worried about general wear and tear of fabric a d cleaning up after food/ wine spills and the dog? Any advice welcomed!!
1 answer
Elizabeth R.King Living
Hi Francoise, thank you for your question. With fabric if you do have pets, we do suggest a close weave fabric like our Luxe, Tango or Manhattan Fabrics, https://www.kingliving.com.au/luxury-materials also King Guard + Fabric protection, https://www.kingliving.com.au/king-guard-plus. Kind Regards Elizabeth.
Pushpa S.asked
Hi Can anyone help me. We thinking of buying ReoGrand Chaise from Kings Living. Shop in Auckland dont have this product displayed in store. Can anyone let me know if you have bought this sofa and what do you think about its comfortable level before we purchse.
1 answer
Elizabeth R.King Living
Hi Pushpa, thank you for your question, we have sent some photos and we will see if some of our lovely customers can also assist you with an opinion too. Kind Regards Elizabeth
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Elizabeth R.King Living
Hi Tania, thank you for sharing your excellent service experience when being attended to by Amanda at our Chatswood Showroom. It is wonderful to hear how Amanda was helpful, patient and used her expe... Read more
rtise to guide and assist you in choosing the perfect sofa for you and your home. We are so pleased to hear also that Amanda made your experience an enjoyable one, we look forward to passing on your lovely comments and kind words of appreciation, Amanda will be so glad to hear you are very happy and looking forward to your beautiful new King Living sofa being delivered.