Consumer Photos & Videos
Excellent service and expertise!!
Thank you Amanda for all of your help, patience and expertise. You made the experience of choosing the right sofa easy and enjoyable. Can’t wait to see our new sofa!!
Perfect Sofa & Great Service
I got a Delta 3 modular sofa from Kingliving, and its perfect. Indi who was the staff who helped me at the store, was so helpful and friendly. She was a former interior designer, so she picked the colour and material for me - and it looks so good! And Dean & Ahmed who were the delivery guys, fixed it all up and took out the garbage too. Best experience I've had. Thank you guys!!
Excellent Customer Service by Glenn
I would just like to thank Glenn for such wonderful customer service. He arrived on time and replaced the side table which had a minor problem with the legs. Glenn then went out of his way to spot clean some marks on my new lounge. His knowledge on cleaning and caring for my lounge was greatly appreciated. My concerns were addressed and my expectations were exceeded!! Thank you again Glenn.
I had a fairly small issue with a coffee table which was handled incredibly fast and efficiently, from my first visit in the store to the service staff and then finally with Glenn who by the way is probably the most helpful service man I have ever had in my home, nothing was to much trouble. I don’t rate many companies but King Living has always been amazing. Congratulations ! You’ve nailed customer service.
Delivery Sam and Carl
Thanks to Sam and Carl with my delivery today. Very helpful and extremely courteous gentlemen. Sam knew exactly how to assemble my lounge in very short space of time. They even took their shoes off when they entered my home. Would highly recommend Sam.
Jordan was a very polite young man. I told him what I was looking for and he provided many options that appealed to what I was looking for in my new house. Great service!
Carlos great work
Carlos arrived on time which was great for me it was very professional a very kind got the job done quickly without a mess and I'm very happy with the outcome and I get my lounge back
Carlos service technician
Arrived on time was freindly and explained what needed to occur to fix the issue resolved issue quickly and left the house clean. I was happy with hos service and eould use hom again..
Great service from Paulete
Paulette was an absolute superstar! She was very patient and very knowledgable and helped us find the perfect couch. She provided great advice and helped us find the right colour for our couch taking into account our preferences and the space it would go in.
This was the first stop off on a trip to purchase yet another leather lounge but was so impressed with the beautiful fabric options on offer we ended up back here at days end to purchase the Customised ZaZa modular and footstools. Thanks so much Jane and Dee for your friendly professional service. John
Satisfied with customer service experience
Good display of furniture stock and King Furniture staff were knowledgeable and extremely helpful in explaining our options for choosing various products, fabrics and colours. We enjoyed the experience and look forward to receiving our lounge and rug.
Irene, Sam and Karl were all helpful. Very professional delivery service by Sam and Karl !
Made sure If was happy with how they set up. Also took the all boxes away. Very professional!
Thanks Sam & Karl
We purchased our lounges from the Annandale store with Irene, she was extremely helpful and spent time to go through all the different options. Delivery date was booked in and I was kept up to date via email and text message of the delivery time. Sam & Karl delivered and assembled the lounges and did an amazing job, very friendly, polite and hard working, checking with me along the way as to how I wanted lounges set up and positioned. This is my third time buying a King Furniture lounge, I really like the quality and diversity of the set up.
Excellent service; simple and easy
Purchased the Delta III at the Annandale showroom. I did some research before going to the store but Tallis was able to help me with the finer details. Tallis made it such an easy purchase. He was able to provide advice on material, colours, and really encouraged me to choose what I wanted to suit the space available in my apartment and my lifestyle.
Excellent Service and advice
I have previously purchased Delta II from Nunawading store. Cannot fault the product for quality, design and function. Now looking to add to my King Living furniture with TV cabinet and tables. Sarah's advice and service to date has been excellent, professional and of great value. King Furniture highly recommended.
The next beautiful king piece to add to my collection!
I always visit this store to purchase my additional King pieces because of its open plan and the range is extensive and of course the staff are extremely helpful. Quality and design I'm such a fan.
Sam and Karl were brilliant, arriving on time and navigating my steep stairway with the two chairs, extremely friendly and polite.
They unpacked the two chairs and assembled them and took away all the packing
Paulette @ KL Richmond was a pleasure to deal with. This is the second purchase made with Paulette in recent months. Her attention to detail and product knowledge was first class.
I have purchased the Jasper Couch, the sales person was extremely helpful and patient in helping me decide. Delivery was on time as promised, I was called within 20mins of arrival, Dean & Ahmed were very polite, friendly & helpful. Dean & Ahmed assembled my couch and changed the layout without hesitation until I was happy with it.
Thank you Sharon
Great service from sale to delivery
My bed arrived today and it looks just as good as I had hoped.
My parents had a sofa from king living that I just about grew up with. It aged really well (no easy feat with 3 teenagers over 6 feet tall!) and, after being re-upholstered at the 10 year mark was like brand new. So when it came time for my husband and I to upgrade our bed, I was pretty happy to check out King Living and I’m really glad I did.
At the sale point, Adam was a pleasure to deal with and really knew his stuff. We were very indecisive about fabrics and his patience and g...
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Questions & Answers
Can I buy a replacement mattress for my King Living sofa bed......and the price please....the existing one is called a Kingflex and it’s a double. The springs are gone....very little use...?
Elizabeth R.King Living
Hi Marg, thank you for your message. Yes you can certainly purchase a new Sofa Bed Mattress 1600, if you would like to discuss with our After Sales Team please let us know and we will also private message you.
We are looking at ordering a Zaza Package 3 Deep(3 seater with chaise) and would like some advice on fabric vs leather. Weve always had leather but like the fabric look better.. just worried about general wear and tear of fabric a d cleaning up after food/ wine spills and the dog? Any advice welcomed!!
Elizabeth R.King Living
Hi Francoise, thank you for your question. With fabric if you do have pets, we do suggest a close weave fabric like our Luxe, Tango or Manhattan Fabrics, https://www.kingliving.com.au/luxury-materials also King Guard + Fabric protection, https://www.kingliving.com.au/king-guard-plus. Kind Regards Elizabeth.
Hi Can anyone help me. We thinking of buying ReoGrand Chaise from Kings Living. Shop in Auckland dont have this product displayed in store. Can anyone let me know if you have bought this sofa and what do you think about its comfortable level before we purchse.
Elizabeth R.King Living
Hi Pushpa, thank you for your question, we have sent some photos and we will see if some of our lovely customers can also assist you with an opinion too. Kind Regards Elizabeth
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