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Reviews

(1,843)
(387)
(38)
(23)
(78)
  • Product Quality
    4.6 (91)
  • Return Claim MadeYes (3) · No (109)
  • Warranty Claim MadeYes (4) · No (109)
  • Product Appearance As advertised (76%) · Not as advertised (24%)


Brian

BrianPerth, WA

  • 2 reviews

Just what we needed.

published

Last week we purchased the Trinity Single Leather Electric Recliner chair for our holiday home at Seabird. Once located in our lounge and fully "road tested" we didn't see how we could live with another. So today we picked up another so we'll have a matching pair. The voice controlled chair has generated more that a few laughs with friends and family.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Buyer beware!

published
Warranty Claim MadeNo
Product Appearance As advertised

Excellent Customer Service and Product

published

We were greeted by the manager Shannon who listened to our requirements for a new lounge suite. He was none pushy, polite, efficient and knowledgeable. The product we choose was on sale and we received a few days later. The delivery was on time and the men were helpful and extremely well mannered. The overall experience was easy, professional and we would not hesitate to recommend the product, delivery and most importantly Shannon and Furniture Bazaar .

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
peeved1

peeved1Perth, WA

  • 22 reviews

Refused to allow Zip payment

published

As stated on their website they accept Zip Pay as payment, went into store only to be told because the item was already reduced on sale Zip Payment wont be accepted, was forced into a 4 week layby instead. Found out now that they cant refuse Zip Payment for marked down items. Wont be shopping there again after being lied to

Product Appearance As advertised

Buyer Beware

published

Item purchased in September but had to wait until December before item was available. Now have to collect item from their warehouse not the store we purchased from. Emailed management with complaint but never even received a reply. Would never buy from this store again

Return Claim MadeNo
Warranty Claim MadeNo

Tegan

TeganPerth, WA

I’m excited for my new sofa

published

Great store with friendly non pushy customer service. I had my eye on the sofa I bought and I’m so excited to receive it. What’s better it had a great discount

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Georgia N.

Georgia N.Perth, WA

Great prices!! Thank you.

published

Walked in and loved the range they had on offer compared to other shops. Shannon assisted us with a purchase of 2x lounges. He was friendly and knowledgeable. Thank you!! (Great prices!) can’t wait to get them!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Colin A.

Colin A.Perth, WA

Made the experience seem to easy.

published

Seeing the ads on TV for the sales we popped into FB Joondalup on Tuesday 17th Dec, to have a look. We first had our eyes set on a cinema set up but soon settled on a 5 piece Roland Leather suite at an unbelievable price. On a walk through wealso noticed and purchased a nouveau art painting that was suited to our lounge. The furniture arrived 3 days later on the Friday it was in place in no time and the old suite out and taken care of. Thank you Marie, Shannon and the delivery crew. We are comfortably sat watching telly on our new suite.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

So happy

published

Delighted with my new furniture. The staff could not have been more helpful and friendly and knowledgeable. The furniture is great quality at a great price. We will definitely be going back

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Rob

RobPerth, WA

pleasantly surprised.

published

Very easy to navigate, staff were not overbearing. Shannon was knowledgeable and helpful. Many choices to choose from. We were not rushed into making a decision to buy. The quality of the product was good.
Assembling the bed had its moments with a missing part however Shannon and Raj were very helpful in finding a replacement. Delivery was on time. Happy with our purchase.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Customer service was wonderful!

published

Store was well set out and easy to navigate and there was a decent range of products in a variety of styles. Shannon was a delight to talk to and provided fantastic customer service. Quality of the products is pretty good and I am satisfied- a few minor issues but nothing too serious or that would make the product unusable- assembled the bed frame myself with some help but everything was straightforward and not too difficult. Overall, really happy.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


great customer service

published

It was easy to find the type of dining chair that I wanted. It was the exact quality I wanted and the staff went to great lengths to find the quantity of the item that I needed. Delivery was great, on time, and communication was terrific. Pleased I went there.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Great customer service

published

the assistant was very welcoming and showed us where to go straight away, they had a good range to pick f rom and we were in and out without any trouble Would shop again . MA0036814

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review


Jools

JoolsPerth, WA

  • 4 reviews

Bad Quality Furniture

published
Product Quality
Return Claim MadeYes
Robyn

RobynPeel, WA

Delighted grandson

published

Pleasant and easy to navigate around the store to find just what I wanted with a good selection to choose from and easy to assemble with reasonable quality of purchase. MA0036725.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Warranty Department Lacking

published

We purchased a lovely modular lounge however the cushion to the chaise caved in almost immediately and offered no support despite nobody in our family being large or overweight. When my husband leaned his elbow on the arm rest the wood cracked in underneath leaving a dent. Somebody was sent to our home to inspect and the lounge booked into be collected for repairs the following Monday. Nobody showed up or called to say it was not proceeding and we didn't receive a call until the end of the week to reschedule. This is still yet to be settled.

Product Quality
Warranty Claim MadeYes

The reviewer stated that an incentive was offered for this review


Happy Customer

Happy CustomerPerth, WA

  • 2 reviews

Happy Customer

published

Found the perfect dining setting for my space . Zee was both helpful & lovely to deal with . Very happy with the quality of my purchase and will happily return to the store.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised

The reviewer stated that an incentive was offered for this review


sarah

sarahPeel, WA

truly blessed

published

the mandurah store was lovely to navigate through a very inspiring layout, the range was very good plenty to choose from, I was well pleased with the products I bought a lounge, a bedroom suite and a mattress. the assemble of the bedroom suite was a challenge but looks very nice as the finished product. the saleslady vicki was of the greatest help patience is a very noticed ability .

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

Michelle

MichelleSouth West, WA

  • 2 reviews

Great Customer Service

published

My son & I went into the Mandurah Store and was met my your salesperson Vicki.
A very friendly lady with a lot of product knowledge.
Vicki helped us choose an appropriate lounge for our Theatre Room and we left very happy customers!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Russ

RussPerth

  • 2 reviews

Head Office customer service lacking

published
Product Quality

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Questions & Answers

Mae T.

Mae T.asked

Reclining chairs

1 answer
Colin A.
Colin A.

Yes the two individual chairs and both ends of the sofa are recliners, with mechanical levers on the arms. Very easy operation.


Russ

Russasked

What was the issue with my review which was rejected regarding Furniture Bazaar poor customer service re chair cable repairs.
Regards Russell Gardiner

No answers

Pykee

Pykeeasked

I purchased a chaise lounge for my Invalid wife. She will not use it. Can I return it and get a store voucher for another product? She may like an electric recliner! We are both pensioners and cannot afford to have an item that will not be used!

No answers

Get an answer from our members and Furniture Bazaar representatives

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