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Reviews

(913)
(35)
(6)
(14)
(62)
  • Product Quality
    4.6 (415)
  • Return Claim MadeYes (22) · No (398)
  • Warranty Claim MadeYes (16) · No (399)
  • Product Appearance As advertised (93%) · Not as advertised (7%)
  • Shipping
    4.7 (139)
  • Customer Service
    4.7 (248)

Consumer Photos & Videos

  • More

Fleur W.

Fleur W.Sydney, NSW

Love my new chair!

published

I sat in a lot of chairs at the home centre when I looked for the perfect one. I found it at Lounge lovers and the price was great too!



Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBelrose
See all answers

The reviewer stated that an incentive was offered for this review




Alok

AlokSydney, NSW

  • 2 reviews

Good selection of furniture items at a reasonable price

published

We visited both the online and physical store. The website was tasty to navigate and the staff at the st Leonards store was very friendly and helpful. Overall a fantastic experience

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review

Phil

PhilSydney, NSW

Sofa bed lounge purchase... an excellent purchase.

published

Great customer service. Prompt delivery. The sofa bed is beautiful in appearance and very comfortable. The price was very reasonable and the quality is first class. I would certainly buy from them again. The overall experience was excellent.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle Hill
See all answers

The reviewer stated that an incentive was offered for this review

Kyle

Kyle

  • 3 reviews

Great product, Great price, Great service

published

Great sofa bed, browsed online then went into the Crows Nest store where Georgia showed me how to operate it. Once delivered I found it easy to use and set up.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrows Nest
See all answers

The reviewer stated that an incentive was offered for this review


Response times / delivery process terrible

published

Response times to enquiries was only so so, and the delivery to QLD was a joke, with promises clearly made on untruth. Never again. Furniture nice, but not worth the frustration.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Love my table!

published

The marble bronte is a stunning looking table, I always get comments! Very happy, although it’s very heavy i feel that definitely contributes to its quality. I recommend the guys from loungelovers assemble it. Although we had to return our first table because there was a problem with the seal on the surface, they replaced it and assembled it and we are very happy! Thankyou

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Ash

AshGreater Melbourne (Inner), VIC

Amazing customer service and products

published

Customer service throughout the entire experience was fantastic. From the service in the store, to the delivery team, to the delivery drivers who spent the time putting it together. I bought some chairs and a lounge, all are super comfortable and look great!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Fabulous store and service

published

Went in store looking for a sofa, was not disappointed with the range. Woman in store provided excellent service and recommendations. Delivery fast and simple, very happy with the look and quality of my purchase. Highly recommend

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFitzroy
See all answers

The reviewer stated that an incentive was offered for this review

Great experience

published

We bought a sofa bed online, took a risk with buying as had not viewed the sofa in store first. We had our original delivery date which was a week after purchase but with great customer service, they were able to change it to just a few days after. The communication from Jenny on the customer service team was fantastic.

Product Quality
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Raine

RaineGreater Melbourne (Inner), VIC

Great products and service

published

Bought a number of living room and dining room furnitures, I had inspected all the pieces in store and confirmed good quality, the staff were very accommodating with me adding extra pieces to my order, and the delivery guys were very nice and helpful, they helped deliver every piece into my apartment although it had been a long day for them.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Very Happy

published

I am extremely happy with the service received from the staff at lounge lovers. The products are great and they were patient waiting for a few weeks for my final payment.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Easy Delivery & Great Communication

published

Absolutely love my new TV unit (purchased in-store). Great communication via text and phone call on delivery date and time. Super friendly delivery guys, with tracking of truck to ensure no wasted time!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


Hender

HenderSydney, NSW

  • 2 reviews

Great delivery messages and updates

published

This was my second order with LL. The website is super easy to use and even though I didn’t hear from them in between ordering and delivery, the messages I got when my order was being delivered was outstanding.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Duck

DuckGreater Melbourne (Inner), VIC

Looking for a lounge everywhere

published

Looking for a lounge and found the right one at lounge lovers south yarra. Jenny was great with all her help . So if you are looking for furniture check out lounge lovers

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSouth yarra
See all answers

The reviewer stated that an incentive was offered for this review

Nancy Vu

Nancy VuSydney, NSW

Ossa TV unit

published

Our first product (Ossa TV unit) arrived damage but lounge lovers were promptly able to replace it without any issues. Thumps up for good service. The product itself is as of high quality as shown on the website.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Love my new dining chairs

published

My dining chairs are perfect! Exactly what I wanted and identical to the images online. Love them! Would definitely recommend lounge lovers to others and I will definitely shop online again. Great customer service as well.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Claire

ClaireSydney, NSW

Love our new couch!

published

I found it very easy to purchase my new lounge online from the loungelovers website, and was able to have it delivered quickly with nice delivery guys.
I would purchase from them again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

The reviewer stated that an incentive was offered for this review


Great service and quality furniture

published

Purchased a grey reversible sofa bed, which was delivered and set up within days. The sofa bed itself is very comfortable and sturdy for an affordable price. Would highly recommend lounge lovers.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers

The reviewer stated that an incentive was offered for this review


Steph

StephGreater Melbourne (Inner), VIC

Excellent service

published

My experience of lounge lovers was awesome from the day I walked into the store til the moment I sat on my new couch. Good range, lovely staff who were very helpful and not annoying or pushy, easy to find items in store and online. The sofa looks great and is super comfy. The delivery people were very efficient!
100% happy!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth yarra
See all answers

The reviewer stated that an incentive was offered for this review


Very happy

published

Parking in nearby cross st
Convenient location
Great instore service
Good price for product
Store was set up very well
Exellent range of products
Friendly delivery drivers
Easy to assemble

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review


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Questions & Answers

No Where To Hide

No Where To Hideasked

Hello, am interested in purchasing the Modular Pod set armless reviewed & displayed by Chris Carrol also Paula Joye did a make over of her lounge with this Pod Modular set. Looks attractive but after perusing a substantial 58 1star reviews am understandably dubious over the quality fabric, foam & frame so would be interested in hearing from anyone who has purchased the Pod Modular set by Loungelovers to know how well it has stood up to normal use foam, fabric & frame wise.

No answers

BENG

BENGasked

Do you have an outlet in Perth?

No answers

Dave

Daveasked

Do you have black round dinning tables that fit 6 chairs? Dave sat [email protected]

1 answer
Lounge Lovers
Lounge L.Lounge Lovers

Hi Dave, At this stage we do not carry a Black Dining table however we are always adding new products. Our product range is available on our website www.loungelovers.com.au


Get an answer from our members and Lounge Lovers representatives

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