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76 questions from our users

Faiaz ali

Faiaz aliasked

WashSmart WA1068G1 (10kg)

My lid locked light is on and would not turn off and it’s got a beeping sound and when the cycle come to 11 mins remaining it turns off and would only beep. Any help?

No answers
Dana B.

Dana B.asked

WashSmart WA1068G1 (10kg)

Hi, my machine fills, but dosnt agitate/wash.

No answers
Megan P.

Megan P.asked

WashSmart WA1068G1 (10kg)

My was saying lid open when it closed it stoped that and now it is counting down but nothing is happening? Please help out of warranty

No answers
Madhu

Madhuasked

WashSmart WA1068G1 (10kg)

Our machine forwards the timer as it starts on wash cycle. In regular wash of 55 minutes, immediately after a minute of starting timer jumps to 49 minutes and then the wash cycle is stuck at 27 minutes. It does not move to Rinse cycle. No error code on machine. Can anyone help us with any solution.
Thanks in advance.
Madhu

2 answers
Jimmy Bull
Jimmy Bull

I’m having the same issue did you get a solution

John
John

I’m having the same issue

Rhonda Newell

Rhonda Newellasked

WashSmart WA1068G1 (10kg)

Can you tell me how long this particular model has been around. I want to buy one 2nd hand and seller cant tell me how old it is.

1 answer
Mary Cannon
Mary Cannon

Bought mine in 2017 April. But don't know manufacturing date.

Yagdish G.

Yagdish G.asked

WashSmart WA1068G1 (10kg)

How much water does WA1068G1 use in its complete wash cycle

1 answer
fisher_man
fisher_man

Varies:
How many/ type clothes, what water level setting you use etc

Alice

Aliceasked

WashSmart WA1068G1 (10kg)

Our F & P washer keeps going out of balance. Did everything on the manual to try and fix it like sorting out load or restarting. Now it just won't spin after the wash. So frustraing. Any help?

2 answers
Rod D.
Rod D.

The bowl of the washer is suspended from four rods with shock absorbers at the bottom. The shock absorbers use oil as a viscous medium to slow down the movement of the bowl. Typically the oil has leaked from one or more of the rods. Just need to buy and replace the rods. Easy home repair. Write down your model number.
Mine failed from my wife spinning horse blankets which heavily unbalanced the machine each time overloading the shock absorbers.

Alice
Alice

Thank you for replying, yes have now replaced them.

e watters

e wattersasked

WashSmart WA1068G1 (10kg)

my fisher and paykel 8kg was mashine will fill to desired level,, agitates a couple of times then begins to drain water and refill for the spin cycle

No answers
Ppp

Pppasked

WashSmart WA1068G1 (10kg)

My machine fills fine and starts to agitate, but with 52 mins left in the cycle (of a 56 min normal wash) it beeps and says NO TAP. The only thing I can do is to stop the machine and do a spin cycle to get all the water out.
So it fills and empties fine... why NO TAP when it should be agitating?

5 answers
fisher_man
fisher_man

Hoses connect the right way around?
Hot tap turned on?

Ppp
Ppp

Hoses were connected 3 years ago and haven’t changed. No kinks, no blockages, no leaking, waste hose is not blocked in any way. The machine fills perfectly fine. It’s after the machine is full that it says NO TAP

peeved1
peeved1

Check that the taps have been turned on.
Check that the inlet hose filters are not blocked.
Check that the inlet hoses are not kinked or squashed.
Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause the water to siphon out of the machine refer to Installation Instructions.
The flow rate of the supply water may be too low.

Glenville B.

Glenville B.asked

WashSmart WA1068G1 (10kg)

Hello Folks
How to remove the lid on Model WA1068G1

No answers
Nola W

Nola Wasked

WashSmart WA1068G1 (10kg)

My first complaint it does not wash cleanly. I wash in rainwater, when I hang my clothes out I have to go out and hose them to get lint etc off them everything as far as I am concerned not clean. Now machine will not lock, starts agitating but will not allow water through. Stops at 49 mins and starts peeping and will not go any further. desparation before thiscomplaint, tried again, would not lock, started agitation, then let water through, astounded, put on pause to get clothes, back again no water and same situation. Whoever designed this machine sack them never owned a fisher and paykel 1250 dollars down the drain they are awful and very noisy. Not happy Easter Neighbour let me use his 7kg LG wonderful clean clothes. Neighborhood looked at machine not a good advertisement for F and P. Disgusted 80 yt old where have all tthe reliable washing machines gone
lean

2 answers
Ian M.
Ian M.

The 49 may be error code 249 which is a drain pump issue

Nola W
Nola W

Thanks for reply, under warranty so they changed the control panel. Still not happy clothes not clean and lint all over them., so still hosing clothes .

Cath C

Cath Casked

WashSmart WA1068G1 (10kg)

What is the difference between the 'handwash' cycle of this model vs 'delicate' cycle of WA1068P1?

No answers
Rose G.

Rose G.asked

WashSmart WA1068G1 (10kg)

Machine starts off ok until it gets to the spin cycle. For example it reaches the 22 minute mark then reverts back to 25 or 32 minutes depending on which cycle I'm using. The double dot timer still flashes & the timer continues to count down whilst the machine isn't doing anything then it will go on to continue it's cycle. It will do this probably 5 times a wash. My 50 minute regular wash cycle can take at least 1.20 hours to complete. Does anyone know what the issue is & how it can be fixed.
Thanks

2 answers
Nikki Jane H.
Nikki Jane H.

Did you find q solution mine is doing exact same thing?

Rose G.
Rose G.

Yes. The tech came out & changed the suspension rods. Works like new now!

Andre

Andreasked

WashSmart WA1068G1 (10kg)

How do I get an operating manual for this model please

4 answers
Craig E.
Craig E.

My machine has just started to error out in unbalance
This has only just started after being in place for 3 years and is now happening every load

Chantelle C.
Chantelle C.

Craig did you get a response to this? My.machine is doing the exact same thing!!

Craig E.
Craig E.

I have changed the suspension rods

Kylie S.

Kylie S.asked

WashSmart WA1068G1 (10kg)

How to get top off

No answers
Vise Ma' Asi

Vise Ma' Asiasked

WashSmart WA1068G1 (10kg)

My machine turns on and starts when I choose a programme. The problem is it skips from 55 mins to spin cycle of 9 mins remaining only after 1 min of pressing start (first stage of rinsing.), any help?

4 answers
cjg
cjg

mine has just started doing the same thing - in stead of full 47 minute cycle it starts filling, then skips to 13 minute spin n starts draining the water !! whats going on ?

Alaw
Alaw

Mine does the same 47 min to either 32 or 13. Did you get any responses/ suggestions?

Ray
Ray

Ours has started doing this too. There is no info in the manual or in the on line documentation - does anyone have an answer as to what is happening?

Lynn

Lynnasked

WashSmart WA1068G1 (10kg)

The machine becomes unbalanced while spinning, only while spinning even when nothing is in it. Everything else works perfectly. How do I open the machine up to see what's causing it?

5 answers
Fired Up
Fired Up

I guess you remove the screws. Just be aware it could mean an expensive repair bill if you do.

Personally, I would check the manual first then contact F&P as I am not a technician

george
george

check to see if its level on the floor you might need some packing under it, then check the spin sensor other than that check the manual under troubleshooting or contact the manufacturer

Lynn
Lynn

I removed the screws but can't seem to take it off. The back part wants to lift but the front section won't and I can't see any reason why it can't. I know it's the suspension rods because it's doing everything it's should but becomes unbalanced just after every spins cycle starts. It's frustrating because I know what to do when the top is off but I just can't get it off

Lidia D

Lidia Dasked

WashSmart WA1068G1 (10kg)

Our machine has power, water hoses are clean etc... However we press start and nothing happens. No error code and lock light does not come on.
Any ideas ?

1 answer
Fired Up
Fired Up

Yes. My idea would be to contact the company

Mark W

Mark Wasked

WashSmart WA1068G1 (10kg)

Hi, when lifting lid on 10kg top loader from closed position, there is a loud clunking noise. It has become louder recently. Any ideas? Thanks.

1 answer
cjm
cjm

I had the same problem. I undid the 2 screws either side of the back of the lid. With lid in vertical position, lift straight up, after depressing two lock tabs below screws. Then, remove 4 screws at the base of the lid console at back of the machine, and carefully lift the top of machine enough to view spring mechanism on both sides under the top of console. Mine were both stiff because of surface rust. I sprayed them with dewatering fluid, (WD40, Innox etc) and hey, its all good!! reassemble and enjoy.

Helen C

Helen Casked

WashSmart WA1068G1 (10kg)

When I wash sheets, 1 fitted, 2 flat sheets and 4 pillow cases, they are never rinsed clean? They always have what looks like dry patches and also scattered marks that look like dry fluff. I used to get this in my maytag machine if it was overloaded. My machine has always done this since new. I purchased my machine in October this year. Thanks Helen

1 answer
fisher_man
fisher_man

Is Warranty - contact F&P to check machine is operating correctly.
Show technician results when they arrive.

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