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Reviews

4.7

123 reviews
5
(106)
4
(8)
3
(5)
2
(1)
1
(3)
  • Build Quality
    4.3 (3)
  • Value for Money
    3.7 (3)
  • Ease of Use
    4.7 (3)
  • Cleaning & Maintenance
    5.0 (3)
  • Noise Level
    5.0 (3)
  • Internal Layout
    4.5 (2)
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Amazing design and efficiency

published

This is the best refrigerator/freezer I've ever purchased. Versatile in design, so many user friendly capabilities and very good on space. The fridge section at the top is small enough for day to day things and the big pull out drawer below offers more space for food and drinks.
the ice maker is THE BEST !!
So if you're looking for an amazing fridge packed with so much convenience - think no more!

Date PurchasedOct 2016
Trixiebelle

Trixiebelle

  • 2 reviews

Absolutely best fridge freezer I have ever had. Pay more and get so much more than other comparable

published
Date PurchasedNov 2016
1 comment
Trixiebelle
Trixiebelle

Oops, just re-read my review and realised I made a typo error in price. Got it for $2800 (not $1800) plus delivery. My apologies.



Poor warranty and customer service with fridge that is less than 2 years old

published

I absolutely loved my Mitsubishi fridge and recommended it to family and friends who have since purchased it. However, now a year and a half after purchase it has started making a very loud noise (like a jackhammer) every 2-3 hours that lasts for around 30 seconds.

Edited to say that issue resolved. It wasn't a manufacturer's fault - the water pump for the ice maker had switched itself on (servicer said probably after an energy interruption) and the water reservoir was empty.

Date PurchasedJul 2015
French Door Fridges / Refrigerators

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Joshua

JoshuaHobart Tasmania

  • 7 reviews
  • 3 likes

So far....So good....

published

This really is some Fridge....It is so quiet, almost silent.
All the different compartments are functioning as they are supposed to.
I have the Mahogany colour, which is set with a mirror reflection, so, if I need to find a negative, here it is...It holds the smudges and finger prints on the main French doors. A small issue, which can be wiped occasionally away.
An EXCELLENT purchase.
Well designed, made in Japan.
A quality product, with a 5 year warranty.
A VERY easy 5 Star rating.
YES.....I am a VERY happy customer, to date.

Date PurchasedFeb 2017
Liz

Liz

  • 2 reviews
  • 9 likes

Ok

published

Pretty happy with product, so far working great and easy to use, it is also quite spacious and looks stylish in the kitchen. Would recommend this product to anyone considering a compact and high efficient fridge. I find it also quite easy to clean and wipe and it doesnt keep food smells.

Date PurchasedJan 2017
Stevie

StevieSydney

  • 3 reviews
  • 1 like

The design really makes sense

published
Date PurchasedNov 2015
Janette

JanetteDevonport

  • 2 reviews
  • 1 like

perfect choice

published
Date PurchasedDec 2016
tritone

tritoneAU

  • 15 reviews

Best Fridge Ever!

published

We replaced our old Hitachi fridge we've had for 25 years with this Model MR-EX655WNA.
We've had it for almost 3 1/2 years and it hasn't missed a beat.
Features that are appealing to us are:
Quiet operation.
Door alarm - good idea but could be a little louder.
Ice maker - no plumbing needed and water filter built into the water tank.
Door handles - built into bottom or top of doors and drawers with no protruding handles.

So far very happy with this fridge

Date PurchasedDec 2013
Colihx2

Colihx2AU

  • 4 reviews

Very Quiet Fridge.

published
Date PurchasedApr 2016
French Door Fridges / Refrigerators

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high quality

published

mitsubishi
has adjustable temperature control
very smooth look and design
has alot of room and storage for all your needs in this fridge
good quality quiet fridge
simple and easy to clean fridge
a fridge id enjoy to buy
reputable innovative fridge brand
platinum light color fridge
power saving fridge

Date PurchasedJul 2015
DCJSPJ5866

DCJSPJ5866Greater Melbourne (Outer), VIC

  • 9 reviews

Excellent Fridge

published

Replaced 29 year old Fisher Pykel when it gave up the ghost. Was not intending to spend this much on a replacement, however once I took Hubby with me and he wanted to look at all the fridges this was his preferred choice. I love the ice maker and quick chill, no need to have water plumbed to fridge so that is a bonus. Vegetable compartment is excellent and large keeps food fresh. Fridge maintains excellent temperature this stay fresh long after best before dates . Very quite and excellent energy efficiency . Huge advancements in energy efficiency in 29 years . I don't freeze a lot of food cook fresh so could be only downside for someone looking to freeze a lot of food, otherwise cant fault it

Date PurchasedDec 2014
Janie O'Brien

Janie O'BrienCAIRNS

  • 3 reviews

Great fridge

published

makes ice like a breeze; much better option than chilled water as it chills easily twice as much. The fridge is quiet, like a silent sentinel watching over my kitchen. All the separate compartments are terrific and space effective; the veggies are always crisp and fresh. There are so, so many pro's and I can't think of one negative

Date PurchasedNov 2016
Geedeezel

GeedeezelAustralian Capital Territory

  • 2 reviews

Good fridge

published

Had for almost a year no problem. The drawer structure is good, ice tray really convenient. It could be a little small for a family but for me it's perfect. Only problem is getting a case of beer into it, you end up using the crisper. It does easily take a large pizza box though. Otherwise quiet and good build quality.

Date PurchasedJun 2016
Jeff

Jeff

  • 3 reviews

the best fridge i have ever had

published

good temperature in all compartments. very good organisation. very good space efficiency. can barely hear any noise. the versatile compartment is so useful that i can keep food there and cook them whenever i want with no need to defrost like i used to do before. the icemaker is awesome too. fruits and veggies are kept fresh in the freezer for a long period of time.

Date PurchasedFeb 2017
Vladimir and Valeria Met

Vladimir and Valeria MetMelbourne

  • 2 reviews

We fell in love with this refrigerator!

published

We have limited size cavity for the refrigerator, but we wanted a 2 doors one and this refrigerator appeared like a magical solution: it is 562L capacity and fits freely into the place for it because it has thinner walls due to the new technology. It has digital control panel with many adjustments including economy regime ( It has 3.5 stars energy consumption level by default), internal ice maker (no need for extra plumbing), deep freezer drawer and additional light freezer, which can be adjusted to become a deep freezer too if needed. Vegetable compartment keeps vegetable moist, so they last longer. It has 5 years warranty. Although we exceeded our planned expence by about 1/3, no regrets, we are happy every time we come to use it.

Date PurchasedDec 2016
French Door Fridges / Refrigerators

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Grace

GraceSydney

  • 3 reviews

So far so good

published
Date PurchasedFeb 2017
1 comment
Grace
Grace
Terry Davidson

Terry DavidsonHobart

  • 2 reviews

After 2 years ownership

published
Date PurchasedFeb 2015
Shellz

ShellzNorth Queensland, QLD

  • 7 reviews

Terrible Cooling, sending food rotten, non existent customer service from Mitsubishi.

published
Date PurchasedAug 2016
2 comments
Shellz
Shellz
Shellz
Shellz

The quietest fridge we have ever had

published

This is an awesome fridge freezer. Bought this 13 months ago so here is a summary.
Positives:
- Keeps fruit/vegetables really fresh and for far longer than my old fridge
- Easy to use Ice drawer
- Fridge is well designed, wide enough to hold platters and door compartments are great for drinks and sauces

Negatives:
- Freezer Drawer too small for my family as we freeze a lot of stuff though I am biased as I am not a fan of freezer drawers.
- Egg compartment only holds 10 eggs - who buys 10 eggs?
- Versa drawer ended up a little gimmicky, it hasn't turned out the way I thought it would.

Date PurchasedJan 2016
Greg

GregBeechworth

  • 2 reviews
  • 1 like

What's a fridge for?

published
Date PurchasedDec 2016
Page 3 of 7
See all Mitsubishi MR-EX562 / MR-EX655 reviews

Questions & Answers

Kanokwan

Kanokwanasked

MR-EX655W-N-A (655L, Platinum Light)

I am finding its taking far to long to make ice even when you set it to make fast ice and we are getting a build up of ice stuck to the ice draw floor. Do we have a problem starting to develop ?
Paul

2 answers
Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Paul,

There could be a couple of reasons for this. Just double-check that there aren't any ice cubes underneath the ice storage box. Remove and inspect and check no ice cubes have fallen over the back and gone underneath it.

If the ice tray has been removed, make sure the ice tray lock lever is in the correct position.

Take a look at the troubleshooting section of the User Manual (Downloads section, bottom of page):
http://www.mitsubishielectric.com.au/mr-ex655w-multi-drawer-refrigerator.html

If it is still causing an issue, give us a call on 1300 651 808.

Best Regards,
Mitsubishi Electric Australia Support

Barbara K
Barbara K

The fridge comes with a soft plastic insert which goes on top of the metal of the ice cube container. If you don't have one a sheet of baking paper helps. The instructions explain that the plastic insert is to be used when making ice cubes

stef

stefasked

MR-EX655W-N-A (655L, Platinum Light)

Is there a way to disable the door alarm temporarily while cleaning the interior of the fridge? I mean apart from turning the unit off.I'd rather not turn the fridge off as I want to keep the freezer running.

No answers
Jax S.

Jax S.asked

MR-EX562 / MR-EX655

I have my fridge and veg draw set to high which I believe is the coldest setting. My fridge is sitting on 6 degrees. A fridge has to be below 5. Only got this 2 days ago. Please help...

2 answers
Barbara K
Barbara K

Seeing that your fridge is so new you should probably enquire with Mitsubishi directly regarding the temperature

Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Jax,

Thank you for your purchase. Feel free to give our Technical Support team a call on 1300 651 808, who will be able to talk you through getting the settings right.

Best regards,
Mitsubishi Electric Australia Support.

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