retraction - fail !
i am always sceptical of these things ...and told my family so. They just say i am old fashioned. Well this thing lasted two weeks, used it maybe ten times max. The retraction system failed, so now it stays fully wound in, and you can't unwind it as the lock doesn't work.
Throw it in the bin.
Purchased in December 2021 for $50.00.
I bought 3 - my wife complained of having to drag the previous hose around the house and then she never could roll it up - so I thought hey presto!
The product looked good and I decided with 3 the use would be dramatically reduced - we also aren't avid gardeners so the product would probably be under utilised and thus last as long as a more expensive product - wrong!
None of them retract properly - I think the neighbours chuckle behind the curtains when they see me doing the best impersonation of a contortionist..
Purchased in November 2021 for $79.00.
Almost lasted a week
Bolted it to the side of my deck. Pulled it out to water the garden each night for 5 days. When retracting on the 5th day it jammed. It will neither go in or pull out.
I will attempt a repair but are not confident. Back to the manual hose hanger.
Purchased in January 2021 for $80.00.
Buy cheap buy twice
One of the cheapest auto hose reels at Bunnings and now I know why. Spend more one reputable ones because once this tangles in the casing you're stuffed and I see I am not the only one to experience this. Look for one which offers a guarantee or support if you run into trouble.
Don't expect more than 12 Months
We were relatively happy together for 12 months. I know that she wasn't the best lookin' girl in the street, and maybe sometimes she didn't want to stay out when she should've, but we were always able to get on with it and work through our issues. Sure I swore at her every now and then but never once did I beat her or mistreat her in any way so I was both surprised and more than a little heartbroken this week when her inside got all tangled up and she was unable to survive surgery.
RIP April Aqua-Systems
Questions & Answers
I have put the crank handle on the wrong side 20mm hose reel.How can I take it back out?
Have tried to find their website to make a complaint.
Have tried the "Aqua Systems" site.
They advise that they are NOT the manufactures the 30m auto rewind hose reel.
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