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- Online store
- Verified customer
Excellent service
I use my pool once a week, and being fiberglass the pool is easy to maintain, Now that we have added
a pool cover to stop all the leaves, from our neighbor"s trees, falling into it.
And subsequently, we have the added security now that we can drain the pool whenever we need too
Thanks to Pool and Spa for supplying us with our products.
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Review collected in partnership with Pool and Spa Warehouse
- Online store
- Verified customer
Good prices, efficient speedy service
Purchased several products and always very happy with the products, communication & service, whenever I need anything for my pool I check their website first. My latest purchase a salt chlorinator arrived in less than a week from placing order.
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Review collected in partnership with Pool and Spa Warehouse
Michele WilsonHobart, TAS
- Online store
- Verified customer
Love my Prowler. Does the job perfectly
Cleans floor and walls. Fantastic machine. Plug it in and walk away. Come back later and the pool is perfectly clean. No need to do anything but empty the tray and wash it under the tap
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Review collected in partnership with Pool and Spa Warehouse
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PeterSydney, NSW
- 2 reviews
- Online store
- Verified customer
Great service. I have dealt with these guys a few times and always find their prices and service excellent.
Our pool is heavily used over summer but this year was used less so because of the fires and smoke. Being a saltwater fibreglass pool it is very easy to maintain.
The MX 8 pool cleaner is working superbly.
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Review collected in partnership with Pool and Spa Warehouse
CJBIllawarra, NSW
- Online store
- Verified customer
Excellent service, fast delivery and amazing product.
Hayward pool cleaner, delivered within 2 days of order. With dust storms and bushfires the pool had a coating of ash and dust all over the bottom. I installed the pool cleaner in minutes and it had the pool sparkling clean within a couple of hours. This cleaner is amazing.
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Review collected in partnership with Pool and Spa Warehouse
Glenn BPerth, WA
- 2 reviews
- Online store
- Verified customer
Good range, good price, good service.
I needed a part for my pool cleaner. Pool and Spa Warehouse had what I wanted. Good range, good price, good service. It was delivered when expected with tracking advice.
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Review collected in partnership with Pool and Spa Warehouse
eduardoSydney, NSW
- 7 reviews
Tried Hard to resolve a problem but just fell short
UPDATE: Re below review, after many agonising emails they did eventually get back to me with an offer to resolve the problem, which I felt was inadequate. I'm grateful they at least tried. Both parties admitted being at fault but ZODIAC took ownership and offered the more acceptable resolution as they erred first.
So 10 out of 10 for ZODIAC. 7 out of 10 for Pool and Spa Warehouse.
Purchase from anyone other than Pool and Spa Warehouse ! Been emailing backwards and forwards between the 2 companies and they've offered to give me a DEMO machin...Read more
e. After carefully researching and relying on PRODUCT REVIEWERS I purchased the CX35. Initially worked brilliantly - didn't miss a spot, cleaned the water line perfectly. Within the 1st year though it started leaving 1/3 of the pool floor uncleaned and failed at the water line, performing back flips as it reached the surface. After much effort sent it to Zodiac for repairs. Many more phone calls and emails to check on status of repairs. Finally told machine was tested and was fine, apparently high water alkalinity affects operation (my pool guy tested the water repeatedly and disproved this theory) and my machine was on its way back home. I received a package and discovered they'd sent me a water pump in error. Several more calls and emails until they admitted sending my machine to North Rockhampton QLD. I live in Concord NSW! Recipient repackaged it and sent it back to me. My cleaner has been bounced around the Eastern seaboard and been returned badly marked, scratched and broken with a badly fitting casing. Purchased from Pool and Spar Warehouse (who so far have tried to assist). Flurida Zodiac been disappointing to date. Giving them both some time to make amends by replacing the machine with a new unit - least they can do for stuffing me around.Similar opinion? Write a review on ieatwords.com.au!
AlexGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Online store
- Verified customer
Zodiac MX6
Purchased this product 4 weeks ago. Some issues with delivery caused a delay of a few days.
Have used this in the pool 3 or 4 times so far and quite impressed with performance to date. Have an in-ground pebble-dash pool and product climbs very easily and to date has never got stuck in any position.
Customer support staff very helpful with initial inquiries. I had not realised that my old kreepy krauly skimmer plate & control valve could be used connected to new hoses via short piece of old KK hose to exit skimmer box and connector. The supplied...Read more
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- Online store
- Verified customer
Fantastic wish I got it earlier
Our pool is used everyday in the hotter months and now after purchasing a MX8 the cleaning is done for you .. it’s way better than a creepy crawly... wish I had done this ages ago
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Review collected in partnership with Pool and Spa Warehouse
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- Online store
- Verified customer
Pool cleaner cx 35
Great unit does a excellent cleaning job.I would recommend your business to any one desiring a pool cleaner.It cleans better than me doing it manually.Cheers Les have a great day.
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Review collected in partnership with Pool and Spa Warehouse
Sandra Pearson-AdamsMid North Coast, NSW
- 4 reviews
great service
When I needed a new pool vac I researched many on-line stores and chose Pool and Spa Warehouse and their support, advice and service before and after sale was great.
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The LovesCentral Queensland, QLD
- 2 reviews
- Online store
- Verified customer
great Product
This saltwater chlorinatorn was easy to install. Worked first time out of the box with no hitches.
Would definitely recommend the product and store and have no hesitation using them again
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Review collected in partnership with Pool and Spa Warehouse
- Online store
- Verified customer
Great Purchase
The best price; pool guy quoted much higher price. Very easy transaction and delivery was very quick (48hrs) This company have great communication with follow up contact to ensure all was going well with product. Easy installation and working perfectly
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Review collected in partnership with Pool and Spa Warehouse
Lynne KRichmond-Tweed, NSW
- 2 reviews
- Online store
- Verified customer
Amazing service
Our pool guy quoted a price of $440.00 for replacing the aquasphere pool cleaner plus hoses, Pool and Spa warehouse quoted an online price, delivered, of $301.00. I ordered it, was kept fully informed of how my order was progressing, and it was delivered 2 days later. Amazing service!
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Review collected in partnership with Pool and Spa Warehouse
Megan FrancisSydney, NSW
- 2 reviews
They take your money and then give you NO service
I purchased $3500 for a Magnapool conversion.
They took my money very easily. The lady advised me facts that were completely inaccurate. The first saleslady told me that my pool would be converted in approximately 4 weeks (because I wasnt draining the pool due to drought). The manager then tried to tell me that it could take 1-2 years but was helpful. I have phoned Magnapool today and got completely different information to what the shop is telling me. Magnapool have said they will get their managers to train them properly. This experience given the money I have outlayed is not acceptable.
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DuckbirdMetropolitan Adelaide, SA
- 4 reviews
- Online store
- Verified customer
Good Advice, Good Price and quick postage.
Quick to offer advice and supply a really good price. I have ordered several items (Robotic pool cleaner and pool test kit). Each time I have not been disappointed in the price, the ease of locating items and the postage delivery time frame. Thanks
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Review collected in partnership with Pool and Spa Warehouse
- Online store
- Verified customer
Very easy process
I don't need to use the site often but will pass onto friends who may need pool equipment or parts for their pools. I had a great experience buy my parts.
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Review collected in partnership with Pool and Spa Warehouse
Stevie VSydney, NSW
- Online store
- Verified customer
What a crackingly good experience!!
Fast service at a marvellous price!! The process of product selection, ordering and delivery was so easy ... and extremely fast and economical. As a first time user - will definitely use again!
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Review collected in partnership with Pool and Spa Warehouse
Find somewhere else
Order the product online a week later the day it was meant to arrive they emailed to say it was out of stock. When I phoned I couldn’t care zero attitude
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BeeCeeAdelaide
- 13 reviews
- Online store
- Verified customer
Item exactly as described
Have bought a few things through Pool & Spa Warehouse. Good products and they always arrive in a timely manner. Will definitely use them again and would recommend them to others.
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Review collected in partnership with Pool and Spa Warehouse
Questions & Answers
W Bennettasked
My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?
1 answer
Nick A.Pool and Spa Warehouse
Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.
Neville D.asked
Can I order 1 100mic basket for a cx20
Please
2 answers
Hey Neville D ... please direct your enquiry to Pool and Spa Warehouse - I am just a satisfied customer!!
Ok thanks sorry
John Sasked
My zodiac TRI chlorinator is needing cooling fan, what is the cost to replace .
1 answer
I can not answer that but take it to suann at caringbah. 1st class job and price. You will not regret it.
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