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Reviews

4.2

67 reviews
5
(48)
4
(5)
3
(0)
2
(5)
1
(9)
  • Value for Money
    4.8 (36)
  • Cleaning & Maintenance
    4.6 (35)
  • Product Quality
    4.8 (37)
  • Return Claim MadeYes (0) · No (35)
  • Warranty Claim MadeYes (2) · No (33)
  • Purchase Type
    • Pool (39)
    • Spa (4)
    • Servicing (1)
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david henwood

david henwoodPerth, WA

Refreshing approach

published

We had a warranty claim we Barrier Reef pools and the situation was dealt with quickly and professionally. We would definitely recommend and it’s great to see a company honour there warranty like Barrier Reef Pools.



Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool
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  • Verified customer

Indulgence Pool

published

Love our Indulgence pool...it's a great size...perfect for the grandkids......it has provided endless hours of fun for family and friends... the workmen installing pool were great...any issues were quickly dealt with ...

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Dan

DanPerth, WA

Great product... installed brilliantly.. love it!!

published

12 M Manhattan is brilliant. From the very beginning...ordering, day of instal, maintenance advice, and what was delivered was exceptional.Great back up support as well for ongoing maintenance advice. A quality product delivered by great people.



Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool and Spa
See all answers
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Kerry

KerrySouth East Queensland, QLD

  • 2 reviews

Terrible to deal with.

published
Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Brett

BrettHunter Region, NSW

Hassle free

published

From start to Finish Barrier pools have always been there to answer any questions or suggestions we had. The contractor's that they suggested to use were A1 and hassle free. Could not be any more appreciated and happy with our pool and our family has enjoyed the past few months.

Cleaning & Maintenance
Value for Money
Product Quality
Purchase TypePool
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The reviewer stated that an incentive was offered for this review

Braulio Reyes

Braulio ReyesPerth, WA

Great experience from sales to installation and handover

published

David Simpson was great with us in the initial stages of our pool, helping us with the selection, layout in our backyard and explaining rules and regulations of pools and council specifics.
Then the actual delivery and installation went incredibly smoothly and took only a few hours for the bobcat to dug the hole and the crane to install the pool. Then Luck took over and in a couple of days completed the rest of the work and pipes connections.
Just a great experience, the team was very professional.
Highly recommended.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Tim and Al

Tim and AlSouth East Queensland, QLD

Best investment ever!

published

We use every day if weather permits, easy to maintain as help is only a phone call away! After sales service has been exceptional with couple of minor issues rectified immediately.
Smooth process from start to finish, hardest part was choosing colour .

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Stuart Ellis

Stuart EllisHunter Region, NSW

Great product and service

published

Everything went to plan from pool delivery, instalation, concreating and paving thanks to the guys and gals at Barrier Reef Pools, i think we have used it every day. Great>

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Margaret Johnston

Margaret JohnstonHunter Region, NSW

Something I have wanted for ever!

published

I use it almost every day depending on the weather and our 2 and a half year old grandson thinks that it is "his" pool. he loves having a swim with Grandma as well as floating on his father's old body board.
The pool is much easier to maintain than I had ever thought possible.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

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KRISTY BALDWIN

KRISTY BALDWINHunter Region, NSW

  • 3 reviews

Best Decision Ever

published

Our pool arrived earlier than planned! We were very pleased with the service from the salesperson that came out to give us a quote. He was friendly, helpful and reliable.

Purchase TypePool

The reviewer stated that an incentive was offered for this review

Leah

Leah

  • 2 reviews

Have used this company for 3 pools now and wouldn't use anyone else!!

published

Have used other local pool builders and had nothing but problems. Barrier Reef Pools are so easy to deal with and have great installers. We have always been happy with the way everyone does their job well.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Spa
See all answers
Craig

CraigHunter Region, NSW

The best investment ever

published

After doing extensive research into which pool company to go with, Barrier Reef were the pick. Great price, great product, great communication and after installation follow ups. The team was also able to give various suggestions on landscaping in finishings. I have a number of work mates that also chose Barrier Reef Pools. Thank you so much team

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Daniel M.

Daniel M.Hunter Region, NSW

Quicker and easier than I imagined.

published

The team at barrier reef were an absolute breeze to deal with. I got quotes from many other company’s, with barrier reef being the cheapest by far but never skimping on quality.
The install team were fantastic, very precise and particular and the pool was installed on the first day with a few odds and ends to tidy up the next morning. I couldn’t believe how quick and easy the boys made it look.
Once installed maintaining the pool is a walk in the park thanks to the quality products provided by barrier reef and also the in depth handover given in regards to filters, pumps and chemicals.
Can’t thank the team at barrier reef enough and highly recommend them to anyone thinking of getting a pool.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

brad ryan

brad ryanHunter Region, NSW

  • 2 reviews

Just finished off the whole entertaining area's.

published

Totally worth it Just brings the family together, neices and nephews and grand kids. Spend all our time in our entertaining area. Barrier reef team were great, installers were meticulous.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Court

Court

  • 2 reviews

Too Easy

published

Our pool was installed in October and it gets used multiple times every week. We all love it.
Barrier Reef were so easy to deal with and the installation went smoothly.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
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Jason

JasonHunter Region, NSW

Nearly 2 months early

published

We just called in to the showroom half thinking about getting a pool and decided to get a quote. The price was better than we were thinking so we decided to go ahead with it. We were told late January install then out of the blue, Bek phoned and said they could put it in before Christmas and they sorted everything and got it done. Turned out perfect for our little yard.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

We absolutely LOVE our Barrier Reef Pool !

published
Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Jen B

Jen BHunter Region, NSW

Fast installation / Could not have been easier

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers

The reviewer stated that an incentive was offered for this review

Martin C.

Martin C.Hunter Region, NSW

Outstanding service

published

Barrier reef have been great to deal with from start to finish. Customer service was outstanding, especially compared to other pool companies we spoke to. Anthony and Bek were a pleasure to deal with, they answered our questions, followed us up when we had clearly forgotten or missed something and offered suggestions when we needed them. Could not fault the company and have also been exceptionally pleased with the contractors who were suggested by Barrier Reef. They have all made what was a fairly daunting prospect into a seamlessly run project, leaving us with a beautiful pool the family love.

Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Spa
See all answers
Craig and Paula

Craig and PaulaHunter Region, NSW

Best decision we’ve made in years

published

We’ve had our pool now for just on a month. Barrier Reef Pools were easy to deal with offering great price, great product along with an easy install process. Even though the weather delayed us we were only two days off our original time. We’ve been in it daily, so refreshing after doing yard work. The kids love it and it’s added a whole new experience for our family. I couldn’t recommend Barrier Reef Pools highly enough. I’ve already given the details to a work colleague, who was very keen to get contact Barrier for their own Little slice of paradise in the comfort of their own back yard. Highly recommend.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
See all answers
Page 1 of 4

Questions & Answers

Sarah

Sarahasked

Cost of the billabong 4.2 x 2.6?

No answers
Vicki H.

Vicki H.asked

What is the Hervey bay address for barrier reef pools....looked everywhere and cannot find an address

1 answer
Barrier Reef Pools
Barrier Reef P.Barrier Reef Pools

Hi Vicki, you will need to go through Barrier Reef Pools QLD as they service that area. If you have a look on our website you will be able to locate them from there. Any problems please contact head office on 07 5541 0944
Thanks

Marzenelz

Marzenelzasked

Hey Bernard
Thanks for your reply, but I’m asking about the actual thickness of the fiberglass pool shell itself, I want to know if there is a difference in the shell thickness between the bottom or base of the pool compared with the kids play area and the spa or are they all the same and if they are not all the same I’d like to know what they all are. Because I think the average thickness is 4.2mm and I just wanted to know in the Brooklyn range which has a spa and a play area if it’s all the same or not and their measurements.
Thanks Marzenelz

No answers

Get an answer from our members and Barrier Reef Pools representatives

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