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Reviews

4.8

114 reviews
5
(103)
4
(7)
3
(1)
2
(0)
1
(3)
  • Value for Money
    4.9 (56)
  • Cleaning & Maintenance
    4.8 (48)
  • Product Quality
    5.0 (54)
  • Return Claim MadeYes (0) · No (65)
  • Warranty Claim MadeYes (0) · No (65)
  • Purchase Type
    • Spa (64)
    • Servicing (2)
    • Pool (1)
  • Customer Service
    4.9 (55)
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The Whatsons

The WhatsonsSydney, NSW

Best decision we ever made buying our spa from Splashes Spa World

published

A huge thank you to Vahid Hazrati from Splashes Spa World Glenhaven. He helped us choose the spa that was right for our needs. He helped us with timings & how to prepare for when our spa was delivered with slab requirements etc. Then Vahid came to our home after our spa was delivered & set up to show us how to look after it & use it. Very friendly & extremely knowledgeable about all things relating to spa's. While in lock down i can see us using our beautiful new spa at least 4-5 times per week. Thankyou Vahid, we love our new swim spa.



Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers
Rach

RachSydney, NSW

Love our new spa! Perfect family entertainment

published

We love our new spa, spending lots of quality family time together. Using our spa at least 2-3 times per day whilst in lockdown. Shane has been fantastic in helping us get started and selecting the right one for us. We went with the hydro Tuscany, fits all 4 of us with extra room.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden park
See all answers

The reviewer stated that an incentive was offered for this review



Phil

PhilSydney, NSW

Great Support From Charles and the Team at Terry Hills

published
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerry Hills NSW
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Sean

SeanSydney, NSW

Great product and amazing service!!

published

We bought the Miami XL spa from splashes MARSDEN PARK. Shane provided amazing service and found us the best Spa to suit our needs, he even helped us get all set up once it arrived. we have absolutely love it!! The spa is easy to maintain and has been a great source of entertainment for the kids. Thanks



Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden park
See all answers
Isti

IstiSydney, NSW

  • Verified customer

Great product great service

published

We love our spa!
Didn't know anything about spa. Shane and his team has been really helpful. Helped us chose the right spa, guided through the installation process.
Maintenance of the spa has been fairly easy so far. we have been using it for 3 months now, and no complaint. kids love it. Worth the investment.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Marg

MargSydney, NSW

So far so good!

published

We have just recieved our spa and had our first swim (or sit) last night. It was so awesome, we love it! We purchased "Fun for 4" as it's just the two of us and it's the perfect size for us. Shane has been a pleasure to deal with and is a great communicator. If you are looking to purchase a spa, Splashes Marsden Park is the place to go.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers

The reviewer stated that an incentive was offered for this review

JJJ

JJJ

  • 6 reviews

Love the spa

published

Purchased the Duo Swim Spa. It is relaxing and fun, kids absolutely love it and use it almost daily. Purchased through Marsden Park store. Rick was helpful throughout the process, including after care support.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Tracey-Ann

Tracey-AnnSydney, NSW

Great spa and great service from Sam Golombick

published

Sam Golombick at Splashes Terrey Hills helped us choose our spa. He was fabulously helpful and our Oasis Spa is now installed and is just what we need. It is easy to maintain and looks great. Thank you Sam and Splashes for a wonderful experience.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerrey Hills
See all answers
Michael

MichaelSydney Surrounds, NSW

Service all the way

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
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Tom

TomSydney, NSW

Great service!

published

Had a very easy and hassle free experience with Spa World. Shane was very friendly and extremely helpful, he even went out of his way to visit my property to check access etc. I would recommend Splashes to anyone looking to purchase a spa.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationGlenhaven
See all answers

A purchase we have wanted to make for ages

published

Our purchase was an easy one Charles was super helpful without being pushy. We would recommend Splashes without hesitation. Love ours The delivery was done as we expected and we were kept in the loop by Charles

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Fiona

FionaSydney Surrounds, NSW

Best purchase I’ve ever made.

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Allan and Julie Brooks

Allan and Julie BrooksSydney, NSW

  • 2 reviews

The only trouble we have had....is getting out :)

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Cat O.

Cat O.Sydney, NSW

Amazing service

published

A big thank you to Shane from Splashes in Marsden Park, who helped us from quote to install and then some. He was very patient with our council approval and site readiness questions and is still very patient when we stuff up the chemicals. We use our Fun4All swim-spa at least once a week and has been totally worth the investment. If you’re considering buying a spa, you must go the Splashes, the product is great quality and the customer service is incredible.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers

very happy

published

Shane from splashes was so easy to deal with and went above and beyond to help us. We are very happy with our purchase. The kids especially are loving it.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden park
See all answers
Pool & Spa Shops

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Great Spa

published

Bought a spa three months ago from Splashes Spa World, it gets used every day, easy to maintain. The people at spa world have been very helpful. Speedy delivery good quality and excellent service

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationTerry Hills
See all answers
Pam and Jack

Pam and JackSydney, NSW

  • 2 reviews

Sam Golombick

published

Recently purchased an Oasis Spa from Sam Golombick at Splashes Spa World, Marsden Park. Sam's knowledge of the all the spas available was extremely good and he was very helpful with his suggestion of what spas would best suit our needs. Sam also kept us updated with the progress of the Spa and delivery.
Sam came and set the Spa up the day after the electrician came to wire it all up, he then followed up with a phone call the following day to make sure everything was working correctly. The service Sam provided from start to finish was excellent and we would have no hesitation is recommending his services to anyone that is looking for a Spa.

Customer Service
Value for Money
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park NSW
See all answers

The reviewer stated that an incentive was offered for this review

Love our spa!

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMarsden Park
See all answers
Alan G.

Alan G.Sydney, NSW

Love our Spa

published

Sam was fantastic and his after sales service is excellent. I would recommend this company to anyone looking for a spa, they have a great range and really helpful and are always there to answer your questions.

Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

Love my spa!!!

published

Big thanku to SAM at splashes spa world Marsden park. We bought a 11 seater spa and couldn’t be more happier. He has been very helpful, kind and informative of wat we needed to do with chemicals etc. I would recommend splashes spa world to anyone.

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

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