Read also:
anko 3 in 1 air fryer zodiac cx20 pool cleaner review bosch sms50m28au serie 6 freestanding dishwasher halo hair straightener vs ghd kmart bagless vacuum cleaner reviewCompass Pools
Reviewer Photos & Videos
Happy pool owners
Putting in a pool is no small undertaking but the team at Compass Pools were wonderful to work with from start to finish. As always, with such big projects there are complexities along the way but these were dealt with quickly and efficiently. Our time frames were met and the pool was ready for summer fun. We are delighted with our new Vogue 7.15, fitting perfectly in our tight backyard (we weren't sure it could be done!). The Vantage in-floor cleaning system is brilliant! Keeping the pool looking great with minimal maintenance is a daily gift, summer or winter.
Similar opinion? Write a review on ieatwords.com.au!
Kendall LongHunter Region, NSW
- Verified customer
So lucky to have our pool.
I have never had a pool and the whole process with Compass from start to finish was great - we have honestly truly loved having the pool, the best decision we have made and get a lot of use out of it - more than we thought we would. It is very easy to look after with the automatic self cleaner. Our family and friends really love it - and we just love looking out to it in the yard. We have had it for 4 years now and would highly recommend Compass Pools.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Compass Pools
Steve and Julie McSydney, NSW
- Verified customer
Backyard Oasis
We cannot complement the whole team at Compass pools highly enough. The initial meetings with Russ and a great design concept from Paul through to all the team. Troy 's guys on the installation, Martys landscaping crew and Fred from Compass showing us how easy the self cleaning pool runs. Special thanks to Paul for overseeing it all and answering all our questions and calming us down when we were stressing. 5 star customer service from all the team. After contemplating this for a few years we knew Compass was the company for us when at our fi...Read more
rst meeting we were given a realistic cost for the whole concept we were planning - no hidden cost, great solutions and advice on how to make it more than just a pool. Steve and Julie McCosker Epping NSWSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Compass Pools
Find out how Compass Pools compares to other Pool & Spa Shops
Know better, choose better.
John and Pam CollinsHunter Region, NSW
Fantastic Compass Pools
From the time we decided to purchase our Compass Pool we have been very impressed with the professionalism they have shown from start to finish.
We received quotes from other companies but product did not compare. If we aren’t in the pool every day our grandchildren certainly are. Thank you Compass Pools.
1 comment
Compass P.Compass Pools
John & Pam, thank you so much for trusting us as your pool builder, and for your wonderful review. We are thrilled that you and your family are getting such enjoyment from your beautiful Compass Pool !
Similar opinion? Write a review on ieatwords.com.au!
Shirley GregHunter Region, NSW
Forty years and two husbands later....
I finally have a pool that I've always wanted! Our pool was installed in November 2022 and finally finished landscaping etc in February 2020, and it looks great. Our grandkids ranging from 9 months to 14 years loved coming over to swim in it. Initially we were not going to get the self clean system but by visiting the display centre at Tomago on several occasions, we were really impressed how clean the pools were, so hence self cleaning we chose and do not regret it one bit. There are a lot of extra cost involved other than the Compass cont...Read more
ract, so be aware. We cannot fault the service right from the start with office staff, salespersons and all of the trades people recommended by Compass Pools that resulted in our beautiful pool. Regards Shirley & Greg.1 comment
Compass P.Compass Pools
Shirley & Greg, thank you so much for your wonderful review! We are super happy that you & your grandkids are loving your Self Cleaning Compass Pool. The extra things involved in completing and finis... Read more
hing any pool and yard project such as fencing and landscaping etc can definitely add up depending on individuals choices, however I am really glad that the end result is impressive and that you were able to make your back yard a sanctuary. Keep enjoying and don't ever hesitate to contact us with any questions, we would love to be there to helpSimilar opinion? Write a review on ieatwords.com.au!
now we have our resort
We have been enjoying our self-cleaning Compass Contemporary pool and SPA and would highly recommend the compass team and its products.
For anyone looking at a pool it is vital to do your planning and the sales team at Compass have the patience to work through this with you. We changed our mind on the type of pool and design 4 or 5 times before signing the contract.
Things to think about are the placement of the pool / SPA considering landscaping, fencing and aesthetics, where to place the filter equipment, and I would recommend that you have t...Read more
1 comment
Compass P.Compass Pools
Thank you so very much Bob & Sue for your glowing review!
we are so glad that you are enjoying your Compass Pools home resort. We are always here to help so give us a call at any time and we will be right there to assist.
Similar opinion? Write a review on ieatwords.com.au!
Kristen TianangaHunter Region, NSW
- 2 reviews
Best investment we ever made!
We use our pool everyday through the warmer months. We opted for a self cleaning pool system so our pool is so easy to maintain. It does all the cleaning for us. It has been the best investment because it really does take care of itself and we just get to enjoy using it.
1 comment
Compass P.Compass Pools
Kristen thank you for your wonderful review, we are so happy that you are enjoying your Compass self cleaning pool, it really is a magical system. Have a great day !
Similar opinion? Write a review on ieatwords.com.au!
SkilloHunter Region, NSW
- Verified customer
I had a Compass Pool installed 25 years ago. Cannot recommend their in floor cleaning system highly enough.
I think I only vacuumed it 4 times in 20 years, the in floor cleaning system did it all. It made having a pool so much less work. No creepy crawlies & hoses, or no robotic cleaners to wear out in about 6 years.
1 comment
Compass P.Compass Pools
Hi Skillo thank you for your awesome review, Compass Self Cleaning is definetly a must ! Who wants to be vacuuming, and lifting equipment in and out every time you want a swim. Keep enjoying your pool !!!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Compass Pools
Baz B.
- 2 reviews
- Verified customer
Brilliant service
We couldn't be happier with our pool from Compass Newcastle NSW. From start to finish they ran it like a well oiled machine. Pool is easy to maintain. Love it
1 comment
Compass P.Compass Pools
Awesome news Baz, keep enjoying your beautiful pool !
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Compass Pools
Find out how Compass Pools compares to other Pool & Spa Shops
Know better, choose better.
Job well done.
Compass managed a difficult site and an equally difficult installation remaining professional and courteous throughout. The handover was thorough and helpful and the follow ups appreciated.
Thanks we love our spool !!
1 comment
Compass P.Compass Pools
Thank you for your wonderful review Dave, so glad that you are loving your pool and that we were able to help you get the great result ! enjoy
Similar opinion? Write a review on ieatwords.com.au!
grahamandjoHunter Region, NSW
- 2 reviews
So pleased we chose Compass
We have been super satisfied with our Compass Pools experience from start to swim. We have a 6.2m plunge pool with the Vantage self-cleaning system and have been amazed at how little maintenance it requires - no vaccing, just scooping the occasional crickets and frogs (!!) out in the morning, and checking the filters and water quality monthly. So easy. The communication and work quality from everyone involved, including the concreters and fencing team suggested by Compass, was excellent. The build took longer than we expected - seven months fro...Read more
m signing the contract to having the paving and fencing complete but we did run into Christmas/New Year, which added about 3 weeks due to trade shutdowns. Compass was more expensive than other quotes we got but we are really happy we decided to invest the extra and go with the self-cleaning option. It has been worth it when we compare notes with other pool owners.1 comment
Compass P.Compass Pools
Thank you for your review graham and Jo, so glad that you are enjoying your self cleaning pool!
Similar opinion? Write a review on ieatwords.com.au!
Karl_MGreater Melbourne (Metropolitan), VIC
- 2 reviews
Happy and enjoyable life with Compass Pools (16 years and more)
We have been very happy owners of a salt-chlorinated Compass pool for 16 years with an in-floor cleaning system combined with a thermal pool cover and gas heating. This combination allows maximum use of the pool during the year with controlled temperature (up to 32 degrees and higher if you wish), minimises surface cleaning from air-borne litter (leaves and dirt sit on top of the cover which can be washed off), and minimises evaporation (saves water) and retains heat (saving money for heating). Easy to use and maintain....more time spent rel...Read more
axing and enjoying life in and around the pool and with the family. The key to enjoying life with a pool is the combination of quality, time/cost saving products and good service. Compass Pools have all of these on offer, and more. Remember though, no pool is completely free of manual labour, you still need to check and balance the water and skim off whatever sits on top of the water.Similar opinion? Write a review on ieatwords.com.au!
SLAVictoria
Compass Pools Melbourne - Exellent!
We just love our new Compass Pool. From beginning to end, every single person we had dealings with from the signing of the contract to the dig and installation, we would highly recommend. The pool looks amazing and the in floor cleaning system is brilliant. Thank you Compass Pools Melbourne for respecting my home during the installation process.
Similar opinion? Write a review on ieatwords.com.au!
Disgruntled
- 2 reviews
Our pool has broken and you shut your doors with no service available. It’s Summer and you’re a pool company. Seriously
Product has been great for the first 6 weeks but something has broken and to my dismay closed the business for 3 weeks. No service number to call ??? It’s Summer
1 comment
Compass P.Compass Pools
Dear Disgruntled, we are sorry to hear about the communication troubles you were experiencing over the Christmas and new year period. As we are non-franchised manufacturer, each company who resellers ... Read more
our product (including Compass Pools Melbourne) is independently owned and operated so unfortunately we do not control their open hours. Regardless, we understand your frustration and have made a point of communicating this with the owners of that company. We understand they are now working with you to address all your issues. Please reach out to us if you require further assistance at [email protected]. Sincerely, Compass Pools Australia Pool Shell ManufacturerSimilar opinion? Write a review on ieatwords.com.au!
Very good self cleaning pool.
We purchased a self cleaning pool from Compass Pools Airport West. The infloor cleaning system is excellent - I don't have to clean the pool other than a brush down now and again and emptying the skimmer box. The service from Compass Pools Airport West was very good. The salesman John was honest and upfront about the product and cost- and everything promised was delivered. I highly recommend Compass Pools Airport West and their product.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Compass Pools compares to other Pool & Spa Shops
Know better, choose better.
JeffBrisbane
Most disappointing is being kind.
I signed up for a Compass Pool prior to our build in July 2017. The Rep left a few weeks later. A "Name Change" a few weeks later. The sub-contractors were leaving in droves, however the installation was completed and late. We moved into the house had great difficulty in trying to get any satisfaction with that company. No instructions no Manuals and complete lack of understanding of delivery of a product or service. Esana eventually went broke and I do not know where I stand with my warranties. I need to get the pool serviced by someone who un...Read more
derstands the product. The list of disappointments goes on and on and too numerous to mention. I looked up the website this morning to go to Rode Road. Said it was open at 10.00 am. Pics of pools at the site and No pools all filled in so this is a lie. I think the product will be OK but I would not recommend any one to spend money on a Compass Pool or any agent or franchise that is tasked with installation. I paid $65.000 for the whole including Travertine tiles. Problems at every stage. I feel as if was duped and ASIC and Fair Trading will be my next stop. MOST DISAPPOINTING!2 comments
Compass P.Compass Pools
Dear Jeff, we were sorry to hear about your experience. What happened with Esana (who was a separately owned company to the pool shell manufacturer) was devastating and incredible unfortunately. It ne... Read more
gatively impacted customers, contractors and suppliers alike. From what I understand, our office and new local reseller has worked with you to resolve your issues and explained warranties. In relation to the confusion around the address, despite our website having the reseller’s correct address at the time, there is still an ongoing issue that company has with their own google listing (which unfortunately we don’t control). We have discussed this extensively with the owners of that business, they are aware of this issue and continue to work with google to resolve it. As we were not aware of your issues until you gave us a 1 star review, in future, could you please communicate with us directly so we at least have the opportunity to address things ([email protected]). Sincerely, Compass Pools Australia Pool Shell ManufacturerThe Compass team in Brisbane have worked hard and my Compass pool is now fully operational and during the past few months of hot weather I swim daily. It is magic and I am so pleased that Myron and th... Read more
e original Compass team are back together. We swam the other night and I await some pics from my wife and will send them to Vasa as soon as I can. Cheers.Similar opinion? Write a review on ieatwords.com.au!
What an experience
Well what can I say besides thank you very much for an amazing pool and such a good experience dealing with all the guys at compass pools. My wife and I had been looking around and getting prices for about 2 years and we always ended up back with compass pools . They were all honest and upfront even telling me that the heat pump that I chose was excessive in size but I still went with it. The infloor self clean is amazing and I always get comments on how clean my pool is. Our pool looks like we are at a resort . I clean the skimmer box once a week and spend the rest of my time enjoying it, exactly what we wanted. Thanks again compass pools for a great experience..
Similar opinion? Write a review on ieatwords.com.au!
Best pool ever
Our pool is 13yrs old and the Infloor cleaner is still going strong, we love it and it was definately worth the extra $$ as we have saved so much money on excess chemicals over the years. We still enjoy after sales service after all this time if we have a question, it always gets answered. Thanks again compass - W & E North Lakes
Similar opinion? Write a review on ieatwords.com.au!
Michelle LakeHunter Region, NSW
- 2 reviews
- Verified customer
Great pool, unbelievable self cleaning system.
Pool is used from August through May each year, has solar heating system.
Maintenance is changing scupper box bin and bottom basket every couple of weeks depending on leaves and clean cartridge filters every 3 months.
I do not own a creepy crawler or similar as the self cleaning system circulates water resulting in no algae or slim build up. I have not had to touch the pool surfaces only empty baskets and clean filters.
1 comment
Compass P.Compass Pools
Hi Michelle thank you for your wonderful review! We are so glad that you are loving your pool. Have an awesome summer!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Compass Pools
MsVGreater Melbourne (Inner), VIC
- 4 reviews
Very Happy with our Compass Pool
Compass Pools Vic were very helpful and professional from the start to the finish. A pool is a big investment and the team at Compass provided assistance to us as owner-builders to ensure that we had all the correct permits and trades in place. The ladies in the office were very reassuring and supportive during the whole build process, and were quick to respond to all of my questions. Our installer was the best. We had a leak in the solar hot water pipes and they responded quickly and fixed it without delay. We went with the in-floor cleaning s...Read more
ystem and it is well worth the money (even in our courtyard plunge pool). The pool is easy to maintain and I have followed up with a few questions since handover and have always had a quick response to my queries. The kids love it and it looks fabulous in our small backyard. Would definitely recommend Compass Pools Vic.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Mary F.asked
Hi.
How much is the x trainer in the 7.2 length, with self cleaning and no extras?Cheers
1 answer
Compass P.Compass Pools
Good morning Mary, if you have time today I would love to have a chat with you about ball park pricing and assist you with any other questions you may have. Our Number at Tomago is 02 4964 8322
Thanks Mary
Laura
Rhondaasked
I need a new filter for my compass spa, the side of my spa, the plastic has broken away, where can I get one please
1 answer
Compass P.Compass Pools
Hi Rhonda, your local pool store should be able to assist you. Having said that you can also contact your Compass dealer and they will be able to suggest the best thing for you. Have a great day !!
Jon Gasked
How did you decide what colour to choose for the inside of the pool? I don’t want the colour to be too dark blue but at the same time I don’t want it to be a “wishy-washy” colour that looks grey. I want it to be an inviting Mediterranean blue. I’m interested what colour you chose?
2 answers
Compass Pools SydneyCompass Pools
Atlantic is deep blue ..... Pacific is a rich blue ...a softer blue is Evolution and more your Mediterranean blue ..... Hope this helps
We choose the Evolution which is more grey blue. I suggest looking on the website or even ask your sales person to see if you can have a look at a pool that someone has built in your area.
Compass are outstanding and should be more than happy to help.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Compass P.Compass Pools
Fantastic to hear from you Kendall !!
l. If you ever have any questions or need or help with anything please give us a callThank you so much for your review, The self cleaning option really is a dream come true, we are so happy to know that you are enjoying your beautiful Compass Poo... Read more