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Great service
We have always found it difficult to purchase furniture as we find it hard to decide on what we want. At times we find ourselves visiting the showroom on numerous occasions. Since our first purchase we met the showroom manager Rita and she has been exceptional in her service.
We have always had accurate description in product and advice from Rita to give us constructive ideas. Which is why we keep going back to see her and recently making our 4th purchase of furniture from her over a 4 year period.
The products we have purchased have been great and when there are problems the service team have been most helpful
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John and StephSouthwest, VIC
Absolutely Sensational !!!!
Visited Nunawading store, purchased a Jasper11 and other products from the amazing range on display. We received exceptional service and product knowledge from Helen and would like to thank her again for all her patience .
Great experience for us and would highly recommend to others.
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Excellent Customer Service
Carol at Nunawading Branch was extremely helpful, spending time with me to ensure best configuration, upholstery options and colour scheme for my needs. The process was unrushed and the advice invaluable, thank you!
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SamanthaGreater Melbourne (Outer), VIC
Poor customer service address and sale price honored
After a very upsetting experience with the Store Manager at Nunawading, I wrote a not so positive review on Product review. After a further unsatisfactory phone call with her, I was contacted by Josh and Kerri, regional leaders at King Living. I received an apology for my experience and they honoured the advertised price and prior discussions I had with another consultant. I have since purchased the sofa and look forward to it's delivery.
1 comment
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Cindy
- 2 reviews
Purchased with them 3 times
I'm so pleased with the products and services, that I have been a return customer to the King Living Nunawading store 3 times to purchase our furniture. Nina and Rita have been particularly helpful throughout our visits and were very patient with our enquiries. Thank you ladies!
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Wendy HGreater Melbourne (Outer), VIC
- 2 reviews
GREAT SERVICE!
We were looking for a 2 seater reclining lounge and fell in love with the King Cloud design. A salesman approached us and was very informative without being overbearing or intrusive. We had a great experience in your showroom today.
1 comment
Elizabeth R.King Living
Hi Wendy,
Thank you for sharing your review of the great sales assistance you received in our Nunawading showroom. It's wonderful that the team member who approached you provided considerate and help... Read more
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MicheleGreater Melbourne (Metropolitan), VIC
Incredible service, nothing was too hard!
You buy from people you like. Jason and Rita were two of the most likeable and helpful people we have come across. They were patient and considerate of us all including our parents. King Living is not a store our older parents would normally think of going in to but felt very comfortable buying from Rita. Great qulaity product and great service. Highly recommend.
1 comment
Elizabeth R.King Living
Hi Michele,
Thank you so much for sharing your family's experience with King Living during you recent visit to our Nunawading showroom. We're so pleased that both you and your parents felt well looked... Read more
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Brett CampbellGreater Melbourne (Outer), VIC
Excellent Service and advice
I have previously purchased Delta II from Nunawading store. Cannot fault the product for quality, design and function. Now looking to add to my King Living furniture with TV cabinet and tables. Sarah's advice and service to date has been excellent, professional and of great value. King Furniture highly recommended.
1 comment
Elizabeth R.King Living
Hi Brett,
Thanks for sharing your experience with King Living, we're so glad to hear that you've so far received several years of relaxing comfort from your Delta II sofa! We're so pleased that when c... Read more
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Rita Markou - kindest, most honest & knowledgeable Sales Manager
Its the people involved in sales that make the difference between considering a purchase and actually buying something because personally I believe King Furniture sells itself with its timeless style, quality and attention to detail. We struck the jackpot with Rita at Nunawading whose approach was considered, knowledgeable, understanding, kind and incredibly patient. Not only that, but even after our purchase, days later, she was thinking of us and reduced the cost of our order by 'packaging' our goods in a different way. She is such a genu...Read more
ine person with a bright personality and clearly has a passion for King Furniture and the customers she works for. We are so grateful it was she who asked us if we wanted help the day we walked into the store.1 comment
Elizabeth R.King Living
Hi Alison,
Thank you so much for sharing your experience with King Living and the truly amazing service provided by our Nunawading showroom manager, Rita. We're so pleased to hear that you appreciate ... Read more
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SteveSGreater Melbourne (Inner), VIC
Great service.
Sean's product knowledge was excellent and he was able to guide us to a lounge configuration that best suited our needs. We also visited the Richmond store to confirm our choice in our minds and received excellent advice from David. Thanks to the King Living staff. We look forward to receiving and enjoying our lounge.
1 comment
Elizabeth R.King Living
Hi Steve,
Thanks so much for sharing the fantastic sales assistance you received in both our Nunawading and Richmond showrooms! It's great to hear that both Sean and David provided helpful, informativ... Read more
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Ray Carroll
- 2 reviews
Classy Product
Product (Lounge suite) seems first class quality, but have not received it as yet !
Lovely store to visit and negotiate.
Sean (salesperson) extremely polite and helpful on the day of viewing.
Purchased over phone next day and Sean extremely helpful and easy to get along with-a very efficient and accomodating salesperson, well organised and very knowledgeable of product.
1 comment
Elizabeth R.King Living
Hi Ray,
Thanks so much for sharing your review of King Living and the fantastic service provided by Sean in our Nunawading showroom. Sean is a very valued member of our team and we're so pleased to he... Read more
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The reviewer stated that an incentive was offered for this review
James R.Greater Melbourne (Inner), VIC
Brilliant customer service and beautifully made products
Can not praise Douglas our sales consultant enough. Douglas was extremely knowledgeable on all the products and very personable without any pressure whatsoever. Douglas genuinely took the time to ensure we chose the right products for us. We ended up purchasing the Quay dining table and chairs as well as Cassia Bar stool. We can't wait to receive our purchases!! Thanks again Douglas.
1 comment
Elizabeth R.King Living
Hi James,
Thanks so much for sharing the amazing service provided in our Nunawading showroom by Douglas! Douglas is such an experienced and valued member of our team and we're delighted to hear of th... Read more
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AndreaMelbourne
- 2 reviews
Fantastic sales assistance from Millie Wu!
Special thanks to Millie Wu for her expert assistance, extensive knowledge of the Kings furniture range, great customer service and excellent follow up, we have purchased our first King furniture lounge suite. We are so pleased!
1 comment
Elizabeth R.King Living
Hi Andrea,
Thanks for sharing your review of the fantastic service you received from our team member Millie! It's wonderful to hear that with Millie's guidance and knowledgable assistance you were abl... Read more
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Coffee table
Bought a coffee table from Nina and Millie, amazing customer service please pass on to management. Very helpful and great service. Experienced with the products and range. Also purchased delta from Millie, good service.
1 comment
Elizabeth R.King Living
Hi, thank you for sharing your review, it's fantastic to hear that you received such excellent service from Millie and Nina during your visit to our Nunawading showroom. We're so pleased to hear that ... Read more
this lead you to purchase a Delta III sofa, which we're sure will be amazing in your home! We will certainly pass on your feedback to our Nunawading showroom manager along with Millie and Nina, and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
DGeoGreater Melbourne (Metropolitan), VIC
Wonderful customer service
We were so pleased with the customer service at King Nunawading! Nina Rinaldo is absolutely fantastic! So knowledgeable, helpful and cheerful. Nothing was too difficult and we were very impressed. We love our King Jasper couch and cant wait to get more things
1 comment
Elizabeth R.King Living
Hi, thanks for sharing your great experience in our Nunawading showroom with our team member, Nina! We're delighted to hear that Nina provided such friendly, informative service; ensuring you were com... Read more
pletely satisfied with your decisions and helping you choose the fantastic Jasper II sofa for your home. We're sure this will be a great addition to your living space and look forward to sharing your feedback with Rina and our Nunawading showroom manager!Similar opinion? Write a review on ieatwords.com.au!
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Excellent customer service
We visited King Living in Nunawading on the weekend and was taken care of by Douglas de Cruz. His customer service was excellent! He was knowledgeable, patient, helpful, and came back to use in the time frames he said he would. I couldn't recommend him more highly.
1 comment
Elizabeth R.King Living
Hi Alan, thanks so much for sharing the excellent service you received from our Nunawading team member Douglas. It's great to hear that Douglas provided such knowledgeable and attentive service, guidi... Read more
ng you through the sales process and providing timely follow up when required. We're sure with his expert assistance you have made a fantastic choice and we look forward to passing on your glowing review.Similar opinion? Write a review on ieatwords.com.au!
Helen VGreater Melbourne (Metropolitan), VIC
Excellent Customer Service
We received excellent customer service from Sean at the Nunawading store who assisted us with the purchase of our Concerto Lounge Package. He was very helpful in providing different options and very patient when it came to deciding on fabric and colour. Thank you Sean.
1 comment
Elizabeth R.King Living
Hi Helen, thanks so much for sharing the wonderful service provided by our Nunawading team member, Sean. We're so pleased to hear that Sean was friendly and informative, talking you through the differ... Read more
ent Concerto packages available and assisting you in selecting one which would be the perfect choice for your family in a great colour & fabric. We're sure this will be a wonderful addition to your home and look forward to sharing your glowing review with Sean.Similar opinion? Write a review on ieatwords.com.au!
Fantastic products and wonderful customer support
We had a great experience with Douglas de Cruz at the Nunawading store. He spent hours with my wife and I (as well as our very busy 3 year old daughter) over two weekends helping us with furniture choices for our new house. His knowledge of the products as well his ideas on what colours/textures/combinations would go with our house was fantastic. He was also patient, courteous and an absolute pleasure to dealt with. We are return customers to King Furniture and highly recommend Douglas to anyone looking to purchase a piece of King Living furniture.
1 comment
Elizabeth R.King Living
Hi Clifford, thank you for sharing your fantastic service experience at our Nunawading Showroom. It is wonderful to hear how Douglas was very helpful and patiently guided you and your wife through th... Read more
e many selection options that our range offers. It is great to also hear that Douglas was genuinely attentive and considerate ensuring the best choices for you and your home. We look forward to sharing this lovely feedback with Douglas, and thank you for choosing King LivingSimilar opinion? Write a review on ieatwords.com.au!
Great service
We had a great in store experience with Sean P at Nunawading. He was informative, unobtrusive, unpretentious and only too happy to run us through various options to help us land on our ultimate choice. Cant wait for the couch to arrive!
1 comment
Elizabeth R.King Living
Hi, thanks for sharing the fantastic service provided by Sean in our Nunawading showroom. It's great to hear that Sean assisted you with patience and a considerate and informative nature as he guided ... Read more
you through our range to select the perfect sofa for your home. We're sure you've made an excellent choice and we look forward to sharing your five star review with Sean and our Nunawading manager!Similar opinion? Write a review on ieatwords.com.au!
Shirley EuGreater Melbourne (Metropolitan), VIC
Excellent after sales customer care is rare these days.
Sean Panayiotou from King Living Nunawading was friendly, prompt and helpful relating to my order which had a couple of issues during delivery and set up. He even came after office hours to show and assist me in attaching cushions to the King Cove sunlounges. I am pleased with Sean's overall customer service. Will recommend King Living to family and friends.
1 comment
Elizabeth R.King Living
Hi Shirley, thank you so much for sharing the excellent service provided by Sean in our Nunawading showroom team. We're so pleased to hear that Sean went above and beyond to ensure everything was corr... Read more
ect with your order and that you were satisfied with your new furniture and the service you received. We are sure you will love relaxing on your new King Cove over Summer and we look forward to passing on your wonderful feedback to Sean and our Nunawading manager.Similar opinion? Write a review on ieatwords.com.au!
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Elizabeth R.King Living
Hi Samantha, thank you for reaching out, we are sorry to hear about your disappointing experience. We have referred to our Customer Care Manager and look to resolve as a matter of urgency. Kind Regards Elizabeth.