Started well but somewhere I would not return to unfortunately ..
Applied for $5000 loan back in 2017 when Society One were advertising like crazy; approved for 11.45% and loan settled 72 hours. Female Loan Officer was very friendly and very professional. Payments came out as scheduled, never missed 1 payment. In fact, I decided to pay out the early due to have spare cash. Fast Forward to 2020, with no further borrowings, no debt and a score > 725 across all 3 credit reporting bureaus, I did a soft credit test out of interest to see how far things have come with Society Once and they no want to hit me as a returning client with a rate 14.95% . No thanks! Good credit should be rewarded with good rates . If I need to look to borrow in the future, I will go back to my main financial institution.
Easy and pleasant to deal with, but high interest rates.
I recently applied for a loan through Society One. The application process was easy to navigate through, documents were easy to upload. I found the process pleasant. We will not go into the interest %. but the application process was good.
Fabulous experience and quick turn around
I would highly recommend this company as I applied for the loan on a Tuesday and after supplying all of the required proof and paperwork my loan was approved and the funds for in my bank the next day!
false interest claims
I just did an application and on the main page they said 7.5% interest on a comparison rate of 9.5% compare to other banks. It is just a lie, after doing the application the interest went up to 17%.
I did not go ahead and there is no way I will ever. This is false advertising just to get people to go to their website.
Be careful Peeps..
- Verified customer
Best lending experience
I recently entered into a loan process with Society One. The entire process from initial application to recieving the funds was the best loan experience I have taken part in. The customer service I received was always professional and were always willing to assist when I raised questions. Once approved the funds were available in my account within 48hrs. I would have no hesitation in recommending Society One to anyone wishing a stress free process.
Never use society one, they will cheat you !
I feel cheated from beginning. 1. when I have first call, they confirmed 12.9% interstate possible and told me date. So I didn’t arrange any more with other options. Then they come back to me just 2days before promised date, notice me 14.9% to push me. So I asked send me quotation for installation amount and Cindy of contract. They said they will email before loan out, so I can can check. And What happened was, they deposit to my bank account at 2am in the morning and send me contact at 5am. Without I sign my application form, I was hooked, an...d after I allocate fund and when I look contract later at that night.Condition was unfair and not reasonable which If I knew early I would go with society one. not much different Loan Shark..snd when I call, email, text,, so late reply to me. now I have to fight again, for whole thing, and past 3 months hardship They frozen and another separate interest coming with which will not happen first or second tier lender.. So bad, Never Use this company, there are much better choice with honest business ethics. I am so *ucked up with society one.
Automated emails....no good
I have been pre approved pending statements!
I couldn't send e statements the way it was setup so I emailed them on 2 separate occasions.
I keep getting automated emails saying the same thing so I'm gonna say customer service doesn't exist. I'm writing this negative review because I'm guessing they will read this and then check the email instead of sending computer generated responses
Can't wait to use again.
Great service, professional, easy application, great rate, no unexpected costs, repayment was actually less than I was quoted, swift reply and money in account very quickly. Totally recommend to everyone.
This is a great company to obtain a loan from.
The customer service is great and we experienced no issues at we received a very good rate of interest for this loan. Our loan was approved in just a couple of days
Very reliable and helpful team
Very good customer service and very supportive team ...my experience with the loan was very good and approved very fast . Very satisfied with the customer service and online application was very quick response.
Was an opportunity that i had to go with, such a good choice.
The Customer service was on point. Their was No unexpected cost or issues.
Really satisfied with the rate too, can't complain at all.
Thanks society one!
It's a 5 star rarting for me.
The reviewer stated that an incentive was offered for this review
- Verified customer
Fast, Efficient and so convenient
The process was so fast, efficient and completely user friendly for the ease of online lending, your platform hit the mark and the login for statements made everthing super easy.
customer service was excellent could not fault the people I dealt with, explained every extra cost to set up loan, can make extra payments when I want to
Highly recommend SocietyOne
Unbelievable the easiest application ever
From quote of a personal loan to application and uploading documents was so easy and quick . I had an answer within 24 hrs Highly recommend for anyone who is looking for an easy application. Thank you you have saved me money with your great rates.
- Verified customer
What an amazingly simple process.
After entering different amounts and loan terms onto the website, i was satisfied with this information, especially the rate compared to a "special" rate from my bank. I called customer service to see if the laon could be split between a second hand car and a credit card balance. They said i could do this and i was happy with the friendly service i received. I had to forego the car, but payed out 2 credit cards as a better option for me at this time. I was superimpressed as the money was on my bank account the next day!
Fantastic service fast and so easy great communication
Brilliant highly recommend this company. Best service I think I have ever had fast quick great communication honestly best service and never dealt with such high quality. I am still in shock how efficient they were.
Just one word....Awesome!
The whole experience was utterly painless which was super important for me as it wasn’t an easy decision to make. The process was simple, efficient and completely transparent. Nothing hidden, no nasty surprises and the rate was one that comparable. Thank you.
Great product, great communication.
Very friendly, courteous and informative communication. Emails, messages and phone calls are all done with a tone of politeness, which I personally find very refreshing. All this coupled with a great personalised interest rate. Thank you.
- Verified customer
Easy fix and efficient service
It was an easy fix as everything was done electronically. The approval process was very efficient and quick. I would highly reccommend Society One to anyone. 10 out of 10!
Awesome new kid on the block
Awesome service and they have the best rate and very professional on their products and very fast on their outcome and your dealings is with a person not a automated system
Questions & Answers
I applied for a loan which took longer because of delay with uploading bank statement.. kept receiving generated emails requesting that I needed to do this still.. haven’t heard anything back since and very disappointing
I would like to advise you that beware of the contract, they changed condition and interest rate just before the released loan, in this case, you may have pressure to sign the contract. Never sign the contract until you see the contract and get advice properly. Read contract line by line, word by word. Also look for other options.
Is it standard that you contact the bank in behalf of the borrower for their bank statements?
Hi Kristie, thank you for your question!
We recommend all applicants use the bankstatements.com portal to submit their bank statements to us electronically using the Ilion-backed portal. When you enter your details, the bank receives a notification to send us your statements.
If you choose to send your statements to us manually, you will have to email them in PDF format. We will not contact the bank directly on your behalf.
If you have any further queries, please email [email protected]
Kind regards, Ash @ SocietyOne.
Can a pensioner get a loan?
Hi Sandie75, thank you for your question.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income.
Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan.
If you have any questions, please email [email protected] We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne
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