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3 questions from our users
Lyndaasked
I applied for a loan which took longer because of delay with uploading bank statement.. kept receiving generated emails requesting that I needed to do this still.. haven’t heard anything back since and very disappointing
2 answers
Hi Lynda,
I would like to advise you that beware of the contract, they changed condition and interest rate just before the released loan, in this case, you may have pressure to sign the contract. Never sign the contract until you see the contract and get advice properly. Read contract line by line, word by word. Also look for other options.
Thank you
Kristieasked
Is it standard that you contact the bank in behalf of the borrower for their bank statements?
1 answer
Ash K.SocietyOne
Hi Kristie, thank you for your question!
We recommend all applicants use the bankstatements.com portal to submit their bank statements to us electronically using the Ilion-backed portal. When you enter your details, the bank receives a notification to send us your statements.
If you choose to send your statements to us manually, you will have to email them in PDF format. We will not contact the bank directly on your behalf.
If you have any further queries, please email [email protected].
Kind regards, Ash @ SocietyOne.
Sandie75asked
Can a pensioner get a loan?
1 answer
Ash K.SocietyOne
Hi Sandie75, thank you for your question.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income.
Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan.
If you have any questions, please email [email protected]. We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne
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