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Cunard Line
Queen Elizabeth, Queen Victoria, Queen Mary 2
CapnbazzaPerth, WA
- 10 reviews
- 9 likes
Great ship to travel on
We had a balcony stateroom on deck 8 which was sufficient for our needs. The cabin was lovely but as with all ships the bathrooms are very small.
Food could not be better and the alternative dining areas had food as good as or better than most land based restaurants.
All staff were excellent and most could always remember your name.
The Queen Elizabeth is a beautiful ship with more activities to do than is possible to fit in in a day. All insight. lectures (as they are called)were carried out by truly professional people who were and are well k...Read more
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KarsteGreater Melbourne (Metropolitan), VIC
- 12 reviews
- 5 likes
Bad service and they don't care
Booked and paid for a cruise on the Queen Elizabeth out of Melbourne in December. A medical problem means I had to cancel the cruise. Cruiseaway took $400 cancelation fee and tell me it will be 6 to 8 weeks before we get our money back. I understand a cancelation fee but $400? 6 to 8 weeks to get the money back is just plain rude. Problem is I'm sure all the cruise lines are the same. puts you off this kind of holiday. Oh and I did have travel insurance but we did not fall under the criteria to claim it through them. five Phone calls to them an...Read more
d the attitude was the same they really didn't care. Funny how they couldn't do enough for us when we were looking to book the cruise. I contacted Cunard direct and they would not even talk to me because I booked the cruise with Cruiseaway.1 comment
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BehrozeSydney, NSW
- Cunard Line Queen Elizabeth
- Verified customer
Great ship but shame about the entertainment
Just a 5 day R&R in March 2022 around Tasmania and back to Sydney. Cabin was good, nice balcony but being on Deck 4 we could not use the balcony as the salt water had encrusted on the furniture (not the fault of Cunard but just a tip.... don’t book a deck lower than 7.
Food and service in the main dining room was good. Cabin steward polite but hardly understood English and never a smile. Not even when we gave him a good tip on the last night!!
Only 2 shows during the voyage - one show a night at 8.30 pm which was our dinner time!! We trie...Read more
d to give up dinner and go early one night to a show but the theatre was completely booked out. Although all balcony seating was empty, we were not allowed to sit there without paying US$30 each!! Ridiculous! All other shipping companies lure customers by great entertainment but Cunard expected us to pay for the privilege!!! And the shows were quite ordinary - the first was a comedian and the second one amateurish, I was told by other passengers who walked out halfway. And finally, occasionally I would like to watch a movie from my bed in the cabin but all English movies were dubbed in a foreign language and NO SUBTITLES!!! Very very annoying. Imagine watching Money Monster with George Clooney and Julia Roberts speaking in a foreign language!! Just 2 or 3 news channels were in English. When the ship is in Australian waters Cunard could at least take the initiative of making sure movies on the cabin TV are in English! The comfort and ambience of the ship was good and a welcome change from the loud raucous activities on other larger ships which cater more to younger folk. We are seniors and quite welcomed the gentle music and afternoon tea. But we won’t be in a hurry to get on board again.
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MarionBanora Point
- 8 reviews
- 1 like
Total disappointment. We won't travel on Cunard ships again.
There is no longer any semblance of British culture or class. We found the only interest of the cruise owners was collecting dollars from us, example expecting us to pay tips for drinks and adding a service fee as well. Money changing, well, we wanted to change some pounds and euros into US$ so the euros were exchanged for pounds first, then to US$ and for every exchange, we were charged 16%. The food was not of the standard we expected from a cruise liner, in short, total disappointment.
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Stanier98Sydney
- 3 reviews
- 2 likes
- Cunard Line Queen Victoria
- Verified customer
Thought This Would be Up Market Compared to Others
Booking through Cunard directly was seamless.
I expected the Cunard product to be up market compared to Princess, Holland America and Celebrity. Unfortunately I was sorely disappointed. The only points of difference that were better was the hosted bridge, afternoon tea and thermal pool.
The food in the buffet was unimpressive. The salads in particular were tired and limp. The chef should benchmark Holland Americas great salad bar. The hot food were "stews", meat overcooked and fish inedible.
We expected the class system for some events a...Read more
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Oncebitten
- 3 reviews
- 1 like
Great for the oldies ONLY! Three & 1/2 stars
Most people would probably consider me an oldie at age 67 but I like to mix with all age groups. On the QM2 you don't really get that opportunity as the ages of the passengers are definitely 60-90 with very few younger people on-board. The layout of this ship is confusing so you need the deck plans with you all the time. The decor is more elegant than other cruise lines, the food is good, the buffet is OK but very strangely configured. We had a sheltered balcony stateroom with less storage than we've ever experienced on other lines but we d...Read more
id have a nice large shower! The entertainment is definitely for those who prefer the finer things in life - string quartets, harpist, piano concertos etc. Great crew numbering 1 for each 2 passengers! Would I go again? Yes if the price is right but not my preferred cruise line.Similar opinion? Write a review on ieatwords.com.au!
calpespainQld, 4212
- 14 reviews
- 26 likes
Cunard not up to Australian Cruise Ship Service Standards
Cunard Queen Elizabeth: 17 Day Cruise Sydney - Kobe Japan.
Short synopsis purely a personal objective.
A most luxuriously fitted out ship, wood panelled veneer everywhere you turn, ship maintained to a high standard. Ships crew were very stayed, straight laced, always formal, never a smile to greet or serve you. Cabins are smaller than other cruise lines balcony grade cabins. Bathroom extremely compact, the smallest hand wash basin I have ever encountered on any modern cruise ship/liner, small shower, has plastic curtain, no sliding persp...Read more
ex doors here. Beds are typical cruise ship quality, made to be comfy but not luxurious. Sufficient numbers of deck lounger's, no mattresses, just mesh, not comfy. Princess Grill passengers are provided with a separate deck area which has sun lounger/chair quality mattresses provided. They also benefit with other privileged areas, mere mortals are forbidden to enter. Cunard it seems, are simply pretentious by segregating passengers on cruise ships in 2014. If you like being segregated and treated as an economy passenger on a luxury liner then this could be for you, if on the other hand you dislike being class divided then look at a more relaxed and friendly welcoming line for your well earned holiday afloat. Dirty mattress protector on bed, mattress protectors not routinely changed on change over day. Check yours upon arrival, be safe and secure in the knowledge that what you are sleeping on is clean underneath the sheets. The review: A disappointing arrival at Circular Quay after our flight to Sydney, Cunard were refusing passenger's entry to the pre boarding formalities if your designated time on your ticket had not yet passed. We were 2 hours premature and were firmly told to remove ourselves from the line and simply go away. Pleased we had not travelled from the other side of the world; we left the line, departed the quayside knowing Sydney and went for lunch. Returned 2 hours later and now anyone and everyone are now being allowed in the line, 45 minutes later we are on board after being kidnapped by the youngest, lying photographer, insisting that it was compulsory for identification purposes that we must partake in this pointless exercise. Utter rubbish. This already is showing the arrogance of this ships crew and as yet we have not totally crossed the gangway. Once through another line of security we are finally on the ship. Arrived at the designated cabin where our luggage had beaten us, we immediately unpacked, small but adequate wardrobe space for our 17 nights, could not image how we could have coped with a world cruise with such tiny spaces allocated for clothes.Similar opinion? Write a review on ieatwords.com.au!
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Karste
Lesson here is if you are going to book a cruise DO NOT do it through a third party.