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Reviews

1.4

125 reviews
5
(6)
4
(4)
3
(6)
2
(4)
1
(105)
  • Product Quality
    1.0 (5)
  • Return Claim MadeYes (7) · No (7)
  • Shipping
    1.0 (5)
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Dreric

Drericbrisbane

  • 4 reviews

Horrible Horrible and Just horrible, worst company on earth

published

Slowest shipment ever, worst customer service, never taking notes on review of customers. If someone ever order from here is on his own risk.

sepa

sepaAU

  • 23 reviews
  • 14 likes

Great prices, 100% reliablity for me, worth the wait

published
Louie Bee

Louie BeeBrisbane

  • 2 reviews
  • 2 likes

Dishonest

published

Purchased PS3 controller for $15.09. Free shipping and tracking code for orders over $15. Quoted 7-10 days delivery.
Didn't arrive, contacted company as shipping code invalid. Told I don't have a code and order will be 6 weeks. No further responses. If item arrives I will update, but as yet, nothing.

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“not an honest company - unhappy customer

published
Dav W

Dav WSydney

  • 5 reviews

Chinese New Year

published
Jamez

JamezSouth East Queensland, QLD

  • 20 reviews
  • 2 likes

Beware buy at own risk

published

Giving this service 1 star is too much, terrible service, ill never shop there again, and ill be sure to warn all other Australians to stay away. :(

Avoid at all costs

published
michele

micheleBlackheath, New South Wales

Disaster

published

Late delivery despite paying extra to receive it by Christmas. Wrong tablet delivered.I ordered and paid in good faith. The tablet they sent is poorer in every way.

AC

AC

  • 3 reviews
  • 2 likes

Credit card fraud

published

Someone made some unauthorised transactions on my credit card after I used it to order from dx.com. I don't know if they were hacked or they sold or used my number themselves, but from memory they claim not to store credit card details. The transactions were for a mobile recharge in Atlanta, Georgia, and apps from AppBuy.com and ArmorForAndroid.com.

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Ian

IanKings Park

  • 5 reviews

Dreadful service!

published

Absolutely dreadful service Item not arrived Their 'Ticket Service' is impossible to use Emails are 'bounced back' Don't try to buy from them!!!

george bouzidis

george bouzidisPerth, WA

  • 38 reviews

Caveat Emptor

published

One must only purchase trusted brand names from this organisation and be prepared to wait two to three months to take delivery. If items are found to be defective they provide an Australian address to return goods. You always should ask for a refund on the goods and never a store credit. If by chance you succeed in getting a refund it takes a lot of arguing and six months. Avoid and only use as an absolute last resort. Most of the stuff they market is of very poor quality as has been my experience.
Lastly, communication is non existent.

Worst Dealer that I have had to deal with

published

I ordered a Canon battery in Mid September. I am still waiting on it. The site uses a series of delaying tactics "wait a few more days", "We will resubmit your order under a new order number", "please visit our site for more info" etc etc

Never Buying from here again!

published
-----

-----Victoria

  • 2 reviews
  • 3 likes

Still waiting !!!!

published

Ordered on the 9 th of November not arrived as yet !! Said 7-10 days !!!!!!
Getting very frustrated .......

Adam

AdamWodonga

Discusting

published

I dont know where these guys get off, but i brought what i thought was a genuine lenovo mini wireless keyboard with trackball.. When it arrived, it was a cheap immitation, even where the lenovo serial number would normally be, just had a silver strip instead of number.

This product is clearly fake and has been sold as genuine. Stay away from these people, they will scam you!

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Robyn

Robyn

  • 3 reviews
  • 1 like

Solar Water Pump - Undelivered

published

Ordered a solar water pump, never received the goods, after numerous attempts to have the pump delivered. Got sick of waiting and sick of the comments in their emails saying to please be patient for another 3 days, and then saying that same thing over and over. I suggest if you want to buy anything, try another site, do not purchase from this company. Paypal have resolved this complaint by returning my money.

janis

janis

  • 9 reviews
  • 7 likes

The only thing extreme about this site is the frustration.

published

“I wish there were Black Holes instead of stars, they would get 5 of those. 4 weeks and still waiting. The shipment keeps getting resent over and over because it contains lithium batteries. I asked them just to cancel it but no way. English comprehension seems to be very poor. Also, items you order may be unavailable but nowhere is this indicated on the web site and they certainly take your money at the speed of light. Looks like I will have to launch a dispute claim through Paypal. This is one site to delete from your favourites in the browser.”

2 months and still waiting for the product to arrive

published

Bought item two months ago and I am yet to receive it. Initially they said they had troubles with custom because the item had Li-Ion battery. The rest is history. By the time we get the baby monitor our new born babies will be at uni.

boofzz

boofzzSouth East Queensland, QLD

  • 9 reviews
  • 3 likes

Perils of purchasing Li-Ion 18650 Batteries via DealExtreme

published

How hard can it be to ship Li-lon 18650 batteries to Australia, air freight issues again with airline security. Received email to advise delay and batteries resent via different freight method and six weeks later opened ticket about non delivery and tracking number not active, looked harder tonight to discover conflicting response about batteries not sent and would I like my order reshipped. Cannot recommend this company as a reliable supplier, my first and last order. If your require 18650 batteries I would order from the USA, Australia and some Ebay suppliers, never had any problems.

alsies

alsiesSydney, NSW

  • 17 reviews
  • 1 like

Appalling service!

published
Page 4 of 7
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Questions & Answers

Efim L.

Efim L.asked

Battery MP for phone

No answers
MARK

MARKasked

TO THE DEALEXTREME REPRESENTATIVES:
1. what network is the mobile big button phone for seniors (F-Fook F669) on? Is it 2G? What sim card will it operate on in Australia?
2. why does Dx have "help", "contact", "customer service", etc when the mail doesn't go through and
its "review" site blocks comment on grounds of not "meet elegibility".
3. will Dx refund payment for goods that it markets which are not fit for purpose e.g. a mobile phone that does not operate on Australian network! Please clearly reply yes/no and what email address is actually serviced by Dx.
If product review members have relevant information to share or additional questions, appreciate input.
Mary

No answers
Alf

Alfasked

How and where do I return goods to get a refund?

No answers

Get an answer from our members and DealExtreme representatives

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