C. CoginSydney, NSW
WORST ONLINE STORE
worst online experience EVER. when I received item it was not at ALL like the one advertised, and was even stained. Dollskill refused to refund, only allowing store credit if i returned the item (out of my own pocket) which would end up costing more than I paid, due to international costs. So basically wasted $30 :) worst ever, AND they even rip off small businesses. Would give zero stars if i could :///
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Best online store ever!
Dolls Kill is a celebration of unique funky people. No matter what your style, if you value self expression then this website is for you. A wonderful range of items, fast postage, awesome quality, terrific customer service, great sales. My wish list is always full of beautiful items and I make regular purchases...the things I wear from DK are often noticed and remarked upon by others. My favourite store by far.
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Speedy response times
Emailed them with a query as the current state of the world is in turmoil. Not only was my reply answered quickly but the most helpful and polite lady answered. 10/10 would recommend.
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Dani R.Central, TAS
- Verified customer
My fav online store
The DK site can be quite overwhelming as there’s a tonneeee of products so i usually either search by collection or colour (i type a colour in to search)
I’m usually satisfied with the clothes I choose. I do find that colours can be washed out in the studio pics tho so there’s been a coupla items I thought were pastel pink but when they arrived they were bright pink which isn’t my style so I had to resell them
Some items are better quality than others, but y obviously get what you pay for. I’d rather have a thinner fabric but be able to afford ...Read more
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- Verified customer
Favourite place to buy from
So happy with my clothes, such good quality and they came within a week to the uk which is sooo quick! Customer service is so good everyone is so friendly and helpful and reply really quick. The website is so easy to navigate around.
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Amazing example of great service
Firstly, Dollskill has an incredible range of products available with a great turnover of new product to keep things fresh and enticing. But more importantly, they have incredible customer service ambassadors working for them. I cannot praise them enough! 12/10!
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Michelle K.New South Wales
Will definitely shop again
My items arrived in a week to NZ, which is super fast! customer service is great and items were of a good quality. I got some shoes and was worried about the fit and quality, but they are great. So much cool stuff to choose from. Will be shopping here again!
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amethystkSydney, NSW
everything is perfect!
i order a matching outfit and a dress and was worried the small may not fit as i was a little smaller then the measurements but it fits great and i absolutely love the outfit, good price too! will be shopping from here again
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Mikaela JohnsSouth East Queensland, QLD
Customer Services
The team at Dolls Kill have been absolutely flawless. Unfortunately I had some troubles with my order but they have been prompt and extremely helpful in helping resolve my issue
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LexHunter Region, NSW
Great customer service!
I bought a bunch of stuff from Dolls Kill, it arrived in Australia super fast but unfortunately one of the items was the wrong colour. I contacted customer service who simply asked for a picture of the item and then went ahead and refunded the purchase price immediately (not even requiring me to return the incorrect item).
The service was fast, polite and helpful - everything a good online business should should be.
10/10 guys. X
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- Verified customer
I loved everything!!
The website was very easy to navigate, I absolutely love the range of products available, I have a very alternative style, and I was able to find items that can accommodate my work attire and after hours wardrobe, in the style that I love! The quality of the products is amazing, definitely comparable to high end brands, such as Torrid, and the plus size selection is amazing!
I did order some boots with some clothing, and my boots were shipped separately, but their amazing customer service reps got back to me within minutes of my email, and tracked down my package for me! I would 110% recommend dollskill to my friends and family.
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Amazing products & customer service!
I order from DK practically on a monthly basis, love their products! A couple of times I have received a faulty item but their amazing customer reps have quickly refunded store credit without any mess around sending the the faulty item back. Would definitely recommend DK
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bellportiaMelbourne
- 2 reviews
TERRIBLE
Don't waste your time on their returns policy. Even though they state they will offer you store credit, they'll only supply 50% of what you're actually owed. Should be illegal!
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- Verified customer
Great customer service
My order was sent back to dolls kill so I emailed them and they got back to me within 30 minutes refunding my order in store credit. Nicole was really helpful and I'm excited to receive the products I got with the store credit!
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Amazing customer service
Had some problems with an order that were sorted out super smoothly and quickly. Products of high quality. Staff very friendly and helpful, will definitely be making an order again.
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BrittneyBaconSydney Surrounds, NSW
Love there deals ! couldn't recommend these guys enough !
Store was easy to navigate they also offer a wishlist to save items you want you can also shop brand .
So satisfied with ranges they offer all sizes and shapes
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lauraGreater Melbourne (Inner), VIC
- 3 reviews
Love this site!
Absolutely love DOLLS KILL. Never had an issue that hasnt been solved. Customer service friendly is so quick to respond and they also have live chat. Products always arrive quickly and Im in Australia. And so much variety .. I cant stop buying!
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- Verified customer
Perfect outfit for a Barbarella themed birthday party!
Had so many positive comments about my outfit and glad I found this website. Need another excuse to wear it again! The XS fit perfectly and definitely going to order again.
It was ok to navigate on desktop and smartphone although when clicking through and going back it didn't come back to the last position.
There are loads of clothes, I was spoilt for choice and didn't know which one to choose!
Very satisfied. Igot makeup on it and it was easy to wipe and two hand wash cycles got it back to white!
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Kendall M.Far North Queensland, QLD
Satisfaction across the sea!
Couldn't find sexy red boots for a reasonable price in Australia so I decided to look offshore. Found 'Dolls Kill' and they had exactly what I needed. Even with paying extra for express postage, they were cheaper and arrived faster than if I'd ordered them from Sydney.
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Rosie ByrtMetropolitan Adelaide, SA
Super helpful customer service!
Small delay due to the carrier but Kayla helped me out with no further issues! Super fast replies and the item was redirected back to me within a day! Will definitely be a returning customer :)
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Questions & Answers
Paige B.asked
I want to order a belt from Dolls Kill for a music festival called Groovin the Moo which is May 5th for me...I was wondering if I were to use express shipping would it come in time (it’s currently 16th of April)?
No answers
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