Reviewer Photos & Videos
BrittanySydney, NSW
Amazing Customer Service by Fiona
Fiona was very accommodating and helpful with my return request and always replied back in a timely manner! I do feel like the return portal is a little bit of a hinderance but I now understand this is the new process.
1 comment
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- Verified customer
Perfect dress
Amazing quality of dresses..soft silky feeling. Just love it....classy look.
Dress makes my body look awesome.On my foto’s I have size S.I wil definitely order more dresses.
Fast delivery.I have got it in Belgium in 3 days.
Look my Instagram anitafication
1 comment
MESHKIMeshki
Thank you Anna! You look absolutely stunning in MESHKI and we love seeing you slay! We cannot wait to have you shop with us again!
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David MacdonaldPerth, WA
Awesome customer service
We have purchased several items from Meshki and have found them all to be exactly what we wanted, correct size and very sexy. We had an issue with one item and this was dealt with promptly and efficiently with a replacement sent immediately. We are EXTREMELY happy with customer service and Meshki. overall and plan to use them again.
1 comment
MESHKIMeshki
So happy to hear you loved all your orders David! We are glad our customer care team were able to help you every step of the way. We can't wait to have you shop with us again!
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Great Customer Service
Love Meshki, their stuff is amazing and great quality. Sizing is a bit difficult but other than that super satisfied. I ordered some dresses for my bridesmaids and had to return one. Didnt hear back after returning but once I chased it up Liv from Meshki did an amazing job and finding my order and getting me my credit within hours. Super reliable and very happy with the service.
1 comment
MESHKIMeshki
We're over the moon to hear our lovely Liv looked after you during your return process. We hope your wedding is absolutely amazing and cannot wait to have you shop with us again!
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MarieGreater Melbourne (Metropolitan), VIC
SIZING IS ALL WRONG
2returns for bikini top and bottoms because of unrealistic sizing. My email regarding this was not responded to by the company. No refund even on poor sizing. So will be stuck with a credit note l can't use because nothing fits. Small bottoms are way too big!!!!
1 comment
MESHKIMeshki
Hey Marie, we're so sorry to hear this and we would love to investigate what happened here! Our care team have reached out to you directly to resolve this.
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Caitlin is a customer service queen!!
Caitlin is a customer service queen! She was so helpful with sorting out my gift card! So impressed with how quickly she got back to me too! Will continue to shop with Meshki!
1 comment
MESHKIMeshki
So glad Caitlin was able to look after you lovely! We're glad that we've found a loyal MESHKI babe in you, and we cannot wait to have you shop with us again.
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Good quality clothes but terrible returns policy
I ordered some bikinis which when delivered ran slightly larger for their size. However, when I returned the bottoms to exchange for a different size I paid the $8 delivery return fee - which was fine, but when I received my credited amount to exchange the size shipping is not included!!! So just be aware if you need to exchange anything from this brand you will be expected to pay for shipping a total of 3 times -_-
1 comment
MESHKIMeshki
Hi Kylie! We're so sorry to hear this! We always work on improving our returns policy and we do appreciate your feedback. I have messaged you directly so I can assist further, so please check your private messages!
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liittlle_jSydney, NSW
I absolutely Love my Meshki clothing!! Just arrived today and I couldn’t be more excited!! Fantastic service !! Xx
I absolutely Love my Meshki clothing!! Just arrived today and I couldn’t be more excited!! Fantastic service From the babes at meshki !! Highly recommended!! Super fast delivery and quality clothing Xx
1 comment
MESHKIMeshki
We're so glad that you loved your new goodies and that they arrived swiftly and in perfect condition, thanks for sharing lovely! Don't forget to check your private messages with us, as we've sent you a little somethin!
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- Verified customer
hight quality and very nice customer service!
It was hard to get Meshki’s items, because im from Russia, and there’s no shipping to Russia..so i found the way to get it through another countries.. and you know what? it was worth it! no regret. Absolutely stunning items but unfortunately one of items was a little bit faulty, so their very lovely customer service (specialist Maddie is very nice and kind! and also Caitlin. thank you both!) sent me a new one,so my problem was solved very quickly! i will keep ordering another items!
1 comment
MESHKIMeshki
Yay! We are so happy that you love your amazing new tops Deeana! They look amazing on you, thanks for sharing this MESHKI moment! I have sent you a private message, so don't forget to check your messages with us!
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Cheap quality product and only offer store credit
Purchased a new top and it didn’t look like the image and looked cheap and of cheap quality which is nothing like products I have purchased there before. They refuse to refund and only give store credit which they hide in their conditions. Won’t purchase from them again
1 comment
MESHKIMeshki
Oh no! We're so sorry to hear that you received an unsuitable garment, that is not what we like to hear at all! I have reached out to you directly, to get more information on your order and what you received. We would love to help!
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EmOliverSouth-East, TAS
sizing is very weird...
I bought two things in my most recent purchase; the Posh Velvet Strappy Bustier top and the Cher Contrast Trim Crop Top, both from the Amber X Meshki Collection. Both pieces were absolutely stunning, however, I ordered a large in the bustier and whilst under the bust was a little loose (to be expected as I sized up to account for my boobs) the actual underwired bra portion was very small. it's still wearable, and incredibly beautiful, but the small cup size is not exactly what I'd expect from a large-sized garment. that could purely come down t...Read more
o my own error, and I should have checked to see if there were any sizing tips although I didn't really spot any. I feel quite disappointed with the Cher crop. Although the material was a little sheer, i had high hopes, however, I found that the buttons strained a bit and the hem at the waist is far too tight. I am usually a medium but this isn't a medium top with all the darts and pinches under the boobs and at the waist. it fits like a small. Hopefully, I can salvage it by undoing the darts as it is a beautiful top and i'm pretty sure that I can't return it as its in the outlet section of the store. Overall, I feel like both medium and large sizes don really account for anything really past a B-cup, evident by the fact that in the photoshoot with amber you can see that her boobs don't really sit in the actual cup of the bustier and as an avid Amber fan, I know that they don't because her boobs are far bigger than mine (weird, i know, but shes a fashion/diy vlogger, she talks about her boobs) and I know she isn't wearing an XL. I love Meshki and this isnt supposed to be a scathing review, but maybe something to work on and improve on .1 comment
MESHKIMeshki
We're so sorry to hear you found the sizing not quite right lovely! This is from our Amber x Meshki collection and we will be sure to pass on this feedback to our design team. With great news I can co... Read more
nfirm we have greatly improved and worked on our sizes since then. Very glad to hear you still loved the styles!Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
PERFECT Customer Service!
Customer experience specialist Maddie is the most accommodating, helpful, kind representative I have ever dealt with in an online shopping experience. I had an issue with a return credit and she quickly and swiftly responded to the issue and solved the problem immediately. She was so nice and informative about Meshki’s return policy and helped me understand everything to avoid any issues in the future. Wish every rep could be like her. Meshki has always been one of my favorite online shops and knowing that their customer service is top notch has now made it my #1 go-to! Thank you so much, Maddie!!
1 comment
MESHKIMeshki
Thank you so much for your feedback on our customer care babe Maddie! So happy to hear she was able to assist with your enquiry. We hope you love your new goodies, and don't forget to check your private messages!
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Brooke W.South East Queensland, QLD
Honestly I can not thank Liv enough, she has been so lovely and kind throughout my whole experience. Thankyou so much
So easy to use and find anything you need.
There is so much stuff available and they always have smaller sizes in stock!
The quality of products is more than you can ask for. I have a few basic things I wear all the time and they still look brand new!
1 comment
MESHKIMeshki
Thank you so much for leaving this review about our lovely Liv! So happy she was able to help you with your purchase, and that you absolutely loved your goodies!
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Customer Service Rep Of The Year!!!
Guys Caitlin is the bomb.com! I’m so lucky that she was able to look after me and help me even when she easily could have turned my request down! I ordered the wrong size top and when I went to reorder, it had gone up in price. Caitlin, being the legend she is, allowed me to repurchase the top at the original price which made me over the moon! Can’t wait to keep purchasing from Meshki, their outfits are bomb af and also make you look good!
1 comment
MESHKIMeshki
Thanks so much for this lovely review about Caitlin. We will be sure to pass this onto her! We are so glad to have found a loyal MESHKI babe in you Aliyah! Don't forget to check your private messages with us.
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Jo MarshallSouth East Queensland, QLD
- 2 reviews
Exceptional Customer Service
Our order came very quickly, but needed to be returned. The returns process was easy and Meshki's customer service was exceptional. Their response was quick and very easy. Would certainly recommend.
1 comment
MESHKIMeshki
Thank you for this review Jo! We are glad that our customer care team looked after you, and we cannot wait to have you shop with us again! Don't forget to check your private messages with us!
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bella vSydney, NSW
excellent service
Quick delivery, perfect condition, looks exactly like picture, amazing customer service very friendly. would highly recommend! Outifts and dresses are very rare and you
will definitely stand out as no one will turn up like you.
1 comment
MESHKIMeshki
So glad to hear that you loved your dresses Bella. Our styles are exclusive to us, and we pride ourselves on our unique designs, so we appreciate this! Don't forget to check your private messages with us!
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Best service I have had in a long time. Thank you Caitlin!!
It was grate that I had the option to call or email a person. I touched bass with the lovely Caitlin.. once she listened and understood my request she right away rectified it and my concern was fixed !
Best service I have had in a long time. Thank you Caitlin!!
1 comment
MESHKIMeshki
Thank you so much for this feedback, we will be sure to pass this onto Caitlin and she will be over the moon! We cannot wait to have you shop with us again, don't forget to check your private messages with us!
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The reviewer stated that an incentive was offered for this review
- Verified customer
Quality product
The products were all excellent quality but, the bust had little give on the dresses. I would definitely recommend dresses with underwire to someone whose bra size does not exceed a 36C. As for the skirts, they fit very nicely and are very flattering. For reference, my measurements are as follows, US 34H-28”-41”. I am also quite short at 5’2” and the dresses were perfect in terms of length. I ordered large and extra large. Any issues with my defective product were promptly resolved and the customer service team was very friendly and accommodating. I would recommend giving them a try.
1 comment
MESHKIMeshki
Thank you so much for your feedback! We are glad that our team was able to help you with the sizing and your order, we truly look forward to having you back! Don't forget to check your private messages with us!
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Tamika MGreater Melbourne (Metropolitan), VIC
Awesome Customer Service!
Maddie from customer service was amazing and super helpful! She helped me fix the issue with my order and went above and beyond. Great customer service! Thank you heaps chick
1 comment
MESHKIMeshki
So glad Maddie was able to guide you through your customer experience lovely! We'll be sure to pass this great feedback onto her. Don't forget to check your private messages with us!
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- Verified customer
Good Quality and Customer Service
The quality of each garment was very well-made. When it came to narrowing down my selection in my cart, this was difficult due to the variety and style of each article of clothing. I was worried about sizing, however, they happend to be bigger than expected. Well done!
1 comment
MESHKIMeshki
So glad to hear that your garment was made with care and love, that's exactly what we strive for! We cannot wait to have you shop with us again. Don't forget to check your private messages with us!
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Questions & Answers
Maria M.asked
Does Meshki ships to Brazil? If so, how long does the delivery takes?
1 answer
MESHKIMeshki
Hey lovely! We sure do ship to Brazil, we ship via DHL Express and it takes around 2-5 business days.
Colleen Masked
How do I use a credit gift card from Meshki
2 answers
Hey Colleen, if it's from them, try seeing if you can apply it as a primary card or something or a swcond form of payment. I'm actually not that knowledgeable in this specific category. Have you tried reaching out to their customer service? Hope this helps!
MESHKIMeshki
Hey Colleen! Great question, we hope we aren't too late in getting back to you! All you need to do is copy and paste the unique code that has been emailed to you, into the coupon code box at checkout. This will then deduct that amount off your order total and voila! Hope this helps!
Elle D.asked
In most Australian shops like forever new I am a size 10, I want to buy the medium charlize blazer and pants but I am worried they will not fit. Has anyone else bought the light pink blazer and pants?
No answers
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MESHKIMeshki
Thank you so much for this wonderful review Brittany! And we're so glad our lovely Fiona was able to help you out, we appreciate your patience with our new returns process.