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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

4.3

523 reviews
5
(369)
4
(52)
3
(29)
2
(16)
1
(57)
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Sonya

SonyaSydney, NSW

  • 2 reviews

We love the mattress!!

published

We compared the big 3 "delivery" mattresses and so happy we went with Ecosa. Love being able to choose the firmness. It is like sleeping on a cloud! Being able to choose the delivery date and time is so convinient. Super impressed, will get another one for my parents.

Brad E

Brad EPerth, WA

  • 11 reviews

Fantastic mattress!

published

Was initially sceptical as like most used to spring mattress and ensemble set. Thought why not with the 100 day trial. Came in the box next day so great service. Took about 5 minutes to setup! First few nights sleep were different but that was more so the adjustment. After about 4 to 5 days we started to fe the difference and really got used to it! Been about 2 months in approx and its so comfortable. Very happy we took the plunge! Doesn't disturb wide of I get up, tossing and turning makes no noise and has made a difference to the back without doubt.



Psyche Mentoring

Psyche MentoringSouth East Queensland, QLD

Best mattress ever

published

Good sleep is a cornerstone of having good health and a good life. I was shocked at how much better the Ecosa mattress is than any other I have tried. Due to a delay in receiving the topper, I had a chance to try the mattress on its own for around 10 days. The topper makes it even better. My sleep has improved significantly. To summarise: I can't fault the Ecosa mattress, or the topper.

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It's all subjective

published

It's interesting to read these reviews. Some seem happy and others not so. Some find the Ecosa too soft while I think its too hard even on the softest setup. I haven't decided yet whether I'll be returning it. I'm trying to be fair and give it a lengthy test but I'd have to say now so far, I'm not impressed. I would like it to be softer.
What do I do? Am I going to find the Koala or Duck better or worse? A lot of buggarising around and still end up unhappy.

1 comment
Ecosa
EcosaEcosa
Anshul p.

Anshul p.Greater Melbourne (Inner), VIC

I wish I can give less than 1 star

published
3 comments
Ecosa
EcosaEcosa
Anshul p.
Anshul p.
Ecosa
EcosaEcosa
Lotus

Lotus

  • 2 reviews

Perfect support

published

It takes a little time to get used to the support this mattress offers it is definitely worth the effort though I suffer from a degenerative disease in my spine and this is perfect I have a mattress Topper and love it I wake fresh and pain free every day now

Jibba

JibbaMurray Mallee, SA

Won’t inflate

published

One side seems to not be inflating and is very curved towards the edges
How can I fix this or is it stuck and needs to be replaced ?
Thank you in advance

1 comment
Ecosa
Ecosa GroupEcosa

Hi Jibba,

That does not sound right. Can you please email us at [email protected] with your order details so we can look into this ASAP? Thank you.

Disappointed

published
1 comment
Ecosa
Ecosa JEcosa

Don't touch this company

published
1 comment
Ecosa
Ecosa JEcosa
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Elizabeth M.

Elizabeth M.South East Queensland, QLD

  • 4 reviews

Super Firm

published

Bought this mattress because of the ability to change the firmness and being waterproof.
Unfortunately even the softest setting was too hard for me but the hubby loves it. I will say it stopped his snoring! And it really does reduce partner disturbance.

1 comment
Ecosa
Ecosa JEcosa

Worst Support ever - Avoid at all cost

published

I have requested return of the mattress due to the fact that it caused my back to be sore. They organised a pickup by local charity, which didn't pick up the mattress due to parking issues (although there is enough room to drive into my driveway). Fair enough, I thought, they will organise someone else. No such luck. Have been in contact with their support almost daily for 7 weeks, they just kept promising pickup, without doing anything. Had to report the to ACCC and Consumer Affairs Victoria before they organised a pickup by AirTasker. Currently has been 2 weeks since the mattress got picked up, I am still waiting on refund.

Avoid at all cost, go with Sleeping Duck instead

1 comment
Ecosa
Ecosa JEcosa

Didnt work for us.

published
1 comment
Ecosa
Ecosa JEcosa
Hugh J.

Hugh J.Western District, VIC

A total waste of money. Please don't get sucked in.

published

The bed is as hard as sleeping on concrete if you are a side sleeper.
I woke up so sore feeling like I had been hit by a truck.
Company has no after sale service and the mattress is totally impossible to return.

1 comment
Ecosa
Ecosa JEcosa

Problems with return and refund

published
3 comments
Ecosa
Ecosa JEcosa
Elena
Elena
Ecosa
Ecosa JEcosa

Fake company fake policies

published
1 comment
Ecosa
Ecosa JEcosa
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Kev

KevSouth East Queensland, QLD

  • 2 reviews
  • 3 likes

Waste of money.

published

Left mattress for 72 hours to inflate. Within one week of use an obvious ridge formed along middle and sag on one side. Rang to return and informed we had to wait 14 day trial period before able to return then we would have to wait up to 10 days for Salvation Army to contact us with a pick up date and if they did not want it then it would be an unspecified time to find someone to take the mattress before any refund would be forthcoming. Warranty not worth a pinch of salt. Don't waste your money.

2 comments
Ecosa
Ecosa JEcosa

Hi Kev,

This doesn't sound right. Sorry that you had to experience this. Can you please send us another email so we can follow this up?

Kev
Kev

This is right and I am wasting no more of my time with your pathetic product or company!

Good luck getting your money back, i've been waiting 3 weeks and counting.

published

Returned bed as it was too hot for me to sleep on without sweating in winter. On their site they say "Once the mattress has been collected you will be issued with a full refund."

What they actually mean is that once the mattress is collected it's now your job to let them know its been picked up. Then you have to wait until the Salvation army has confirmed its been picked up. So if they don't confirm (as they haven't in my case) then Ecosas system is to sit there with their "dedicated team" and wait for the Salvation army to let them know its been collected.

It's now been 3 weeks now, no money and no mattress and sleeping on the couch. Thanks Ecosa!

1 comment
Ecosa
Ecosa JEcosa

Phenomenal!!!

published

My husband laughed at me with a bed in a box, he thought it was a joke and a waste of money. He has literally eaten his words now, and says it is the best purchase I have ever made. Thank you so much, finally a decent mattress. Believe the hype, buy it with confidence you can return it if you don't like it. Trust me, you won't part with it once you've had a few nights sleep on it.

Review collected in partnership with Ecosa

Had this mattress for over 3 years and have spent thousands on chiropractic sessions since

published

Bought a queen size bed in 2016. As they age these foam mattresses soften in the middle and are bad for your back. Dont get it and save chiropractic money.

Woeful customer service, terrible mattress

published

Woke up in pain night after night. Tried to return, took 3 calls before mattress collected then ecosa refused to give refund until I threatened escalation. Dreadful post sale service!

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