eHarmony (page 2 of 38)
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Biggest mistake of my life
What have I done they tricked me into paying a 12 month s subscription
There matching process is completely random ..apparently I’m paying for the young and fit people’s to find love
Cause I’m getting nothing but old bangers that are way past it . Big mistake giving money to a different country too match me in Australia;(((( unimpressed
Mad and upset
Eharmony is scam
I received a letter from debt collector, I emailed back to them, they are not getting a cent from me. Eharmony is just a scam. They lured money from customers than they give services. Then I shredded the collection letter. I sent them a few emails, they never responded. They must be flooded with emails complaining about eharmony.
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AVOID Worst site ever
If you ignore the terrible customer service, the way they lock you into contracts, the way you can not delete your profile (even if like me you agree to pay but just want OFF this terrible site)... if you ignore those appalling aspects and focus on the actual app it only gets worse.
There are so few people on it that you simply see the same people despite deleting them as matches, you cannot filter out profiles with no pictures which is absurd, you cannot swipe so its clunky and old fashioned. The worst is there is just simply no men. Their adv
There are better apps that won’t scam you
It is eharmony that is unashamedly doing the scamming. A bit of research on recent news proves it. I feel so bad for all who have been stung or have just signed up and paid & don’t know it yet. I can’t reply or see messages at the moment because I’m not renewing their “Premium subscription”- so my matches are getting a raw deal too by zero response from me. Good luck canceling your subscription and if you’re having issues definitely report them to ACCC.
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Fraudulent account trying to chase money
Earlier this year I was the victim of credit card and identity theft. A fake profile was set up using my details. The moment I detected the fraud (along with other transactions) I cancelled my credit card and reported the issue to my bank and the police. Eharmony have been asked to provide IP records so the fraudulent activity can be traced. They refuse to cooperate and have sent me credit collection notices. As of today I have contacted the ACCC, who, interestingly, on 7 September, lodged formal action against Eharmony for their unscrupulous practices. Do not join Eharmony. They are complicit in fraud.
Total SCAM
I signed up and thought it was a 'pay by month' the same as tinder etc. After 1 week i was thoroughly unimpressed with the app and the types of people on there. So I went to cancel and was told i signed a 12 month subscription worth $550! what the hell!! then they said I have to keep payin g! what a joke! useless service, rude emails and why the hell would someone pay for a 12 month service when you will obviously not use it for that long! Currently taking them to court.
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Subscription Scam!
They trick you into a year long subscription with a fake trial.
The matches are whack and you cannot leave or delete your account when it's no longer serving you. You'll keep paying for it till the end of the initial subscription despite trying to cancel.
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Totally scam
I mistakely subscribe the memebership seeing the ad which was try free membership for sometime periods. i wasnot aware that and didnot use the app or services .after not getting any bills or emails notification.they charge me 310.80.i state the fact to them but so disgusting.neither i logged in for the service nor i used the apps.stay away
Misguided sales approach
I was targeted in their marketing campaign and subscribed. After a month of offensive messages and feeling uncomfortable on the app I wanted to cancel this. I was informed I must still pay for it for 12 months but it would be hidden. Absolutely disgusting!
... Read moreAuthor stated being incentivised for this review
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Useless & Horrible
After finding my partner from other platform, when I requested to delete my account and cancel my subscription, this is the response I get - We have hidden your profile so no one will be able to see you or match you, however you still have to pay the subscription charges for next 12 months.
I mean are you serious….. means pay for something that you are not using.
It’s a total fraud and customer care people are hopeless, unwilling to understand the situation and just repeating the same story of payment of the subscription.
I hope Eharmony gets maximum complaints filed at ACCC against it and is closed permanently.
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SCAM!!!
You are an Australian they refuse to delete your account. They mislead you and lock you in a subscription for one year. You can report them here https://www.accc.gov.au/
Terrible customer service and no help what so ever..
So i signed up for this a few months ago.. Anyway when i subscribed i didn't realise until after i couldn't cancel i was stuck on it for 12 months having to pay!! Contacted them they couldn't help and STILL charge for the next 12 months until its all paid up.. i think this is completely unfair especially when i didn't realise this was the case i just wanted to trial for a month so now im stuck TRYING to pay back small amounts its difficult enough already with other bills but to have them not even help by cancelling is a joke... So beware when signing up..
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EHarmony are unethical and fraudulent
Please save yourself the headache and stay away from eHarmony.
I purchased a 6 month premium membership, met someone great early on and as I was unable to delete my account without contacting customer support, I hid my account and deleted the app. As the 6 month period has just ended, I have been charged nearly $500 for “uninterrupted service” for the continuing of my membership for another 12 months. They will not give me a refund or delete my account. EHarmony does not want you to actually meet someone, they just want to take your money forever and ever and ever.
Good luck trying to cancel
Its almost impossible to cancel Ur subscription.
They lock u in
Waste of money and time
Was very welcome and interesting before you paid for membership,then they're not sending you a new information,all the same mens profiles, nothing attention to you att all,they forgot about you
... Read moreAuthor stated being incentivised for this review
Liars and false advertising!!
Eharmony is a joke. Their initial advertisement states its $13 something per month. So I signed up only to pay $20 plus and then be debited $20 afterwards.
My experience in finding a match was terrible! They kept recommending male profiles that didn't match my requirements and when I said no to a profile that same profile would appear multiple times and that happened with alot of profiles. I complained and asked them to delete my account and they said they wouldn't. I then sent multiple stern emails requesting them to delete it which they fina
E harmony is a Subscription trap
Terrible website to navigate and it is actually a subscription trap. If you want to cancel, they keep taking payments for the remainder of the 12 month subscription period.
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eHarmony are Fraudsters
The ACCC has commenced action against eharmony for their fraudulent behaviour., read the link.
Beware using eHarmony.
I unsubscribed in December 22 but have recently received a debit notice on my bank account.
eHarmony have refused to stop the claim which fits with the ACCC action.
I also lodged a complaint with ACCC and my bank.
https://www.accc.gov.au/media-release/accc-court-action-against-eharmony-for-alleged-misleading-online-dating-membership-statements#:~:text=The%20ACCC's%20case%20relates%20to,memberships%20and%20early%20cancellation%20options.
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Awful scammers
It's a total scam
There's no cooling off period
They continue to take your money
You can't cancel it
Don't sign up!
dishonest marketing- and refuse to delete my account
advertised as a 'chrisitan' dating service- it is not. tried to delete account- can not- asked them to delete- will not - edited my profile to say i can't delete my account but no longer on there- they forbid this and would not allow this. so i will continue to have men contact me - but i am no longer on the site. you can not see photos unless you subscribe monthly. you can not respond to messages unless you subscribe....unethical expensive and dishonest
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Said FREE but total bull crap!!!
My granddaughter signed me up after seeing me so unhappy due to a divorce.
My PayPal was linked to my phone so it took a payment of under $300.
I was straight on to the company to explain my problem and to get a refund but they refused even though I deleted the account straight away and explained it was meant to be free.. it was really upsetting to be honest for both my granddaughter and myself.
Shame on you horrible scammers!
It’s all about the money
eHarmony is a joke.
My credit card got stolen and is being investigated by my bank so I had to cancel all my direct debit payments.
eHarmony are still constantly hounding me with emails asking for payments that I can not make.
Federal Court proceedings happening against eHarmony - about time!
Finally something is being done. The ACCC is taking eHarmony to the Federal Court for their misleading and deceptive conduct which the ACCC says it has been happening since 2022. Don't quote me as I am not sure but you would think that the 3 day cooling off period would apply to eHarmony's customers in Australia even though eHarmony says in small print you cannot get the cooling off period if you are an Australian customer i.e. Australian law would be applicable even though they are a Canadian company. I hope eHarmony is shut down. I cringe eve
... Read morerytime I see their ad as it is definitely false advertising. I hope the ACCC gets refunds for all those customers who had debt collectors chasing them and paid up. The ACCC said that they have had lots of complaints about eHarmony. I was lucky as eHarmony cancelled my subscription which I requested 2 months before my subscription expired and which they only did when I said I cancelled my credit card and wasn't going to renew it. I still had to pay for the last 2 months but at least I didn't get charged for a 12 month subscription like what happened to a lot of people. Thank you to all who lodged complaints with the ACCC.
Locked in and can't stop payments
I no longer have need of the service and wish to stop paying membership only to be told I'm locked in for 12 months and they won't stop taking money. Does this mean everyone who finds someone and moves on pays for the balance of the year regardless very disappointed no other company locks you in like this.
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Waste of time
Don't waste your money and time been on for a month and no matches.
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Evil company
They steal your money and give you nothing in return
Be well aware of these scamers
The writing on the website leads you to believe you are signing up for a one month trial at X cost....
You are actually signing up for 12+ months at a total of $400-$800.....
I had to reach out to my bank to stop these scammers taking more money from me
......
Do not use at all costs!!!!
Oh and the ACCC has launched legal action against them.
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Absolute ripped off
I had a account and cancelled subscription then they sent me to the debt collectors for cancellation
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Stay Away from these subscription scammers
Firstly there is no way that you see people's photos unless you pay for a subscription.
Subscriptions are presented in monthly amounts based on a 6/12/24 month term. You will be locked into that term regardless of any circumstance and they will send you to the debt collectors if you refuse to pay.
I used PayPal so I just canceled the subscriptions there but they sent the debt collectors and I had to pay anyway.
Stay away they should be call escamyourmoney
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Completely useless never ever use Eharmoney
Eharmoney made me subscribed for 2 years. After one month I realized it was not useful. But they did not allow me to cancel my subscription. They kept deducting money from my account even after I change my card. After some time for some reason, they were unable to deduct money from me and emailed me that they will pass this to debt collector. Sounded very threatening to me. Such a crappy unprofessional company comparing tinder, netfilx those allow me to cancel my subscription any time.
Absolutely awful website! Not worth the money!!!
Save your money & don't bother. Terrible matches, lots of creepy people, the 'free' version is completely unusable so you have to commit to a long period to see how bad it is. Truly regrettable experience.
Terrible service
Eharmony is a total rip off. I joined the service and got no matches so after two weeks I tried to cancel my subscription. Despite the absence of results, two week usage and my requests, I was told that I was still liable for 12 months repayments (nearly $600) even though the service was unsuccessful.
Don’t use this service is my advice.
Fake profiles, scamming their users
Signed up for this service in the hope it might have been as it's marketing portrays, a site for serious dating, an effective platform to find serious relationships.
The truth is the complete opposite, once they have sucked you in its a money extraction tool that tricks its unknowing victims, debiting your credit card for renewal payments without notification or authorisation for circa $500, then threats of legal action and threats of debit recovery of large sums of money are not paid immediately.
I never selected to renew this service I wa
... Read mores unable to disable any renewal they just forcefully take your money from your credit card without your consent. I actually just wanted to see what it was like and it was so bad I never used it at all there are no real people just lots of fake profiles and a few sadly desperate people looking for love and a relationship being taken for a ride by these scumbags. Absolutely terrible and dishonest practice! BE WARNED! FAKE PROFILES, DO NOT US THIS SERVICE, THEY WILL TAKE YOUR MONEY AND THREATEN YOU, SHAME ON YOU EHARMONY Don't let these people continue to profit from such a dishonest and disgusting scam, stand up to them and refuse to pay if they start with this rubbish. Class action should be taken over this and reading people's reviews of this are all exactly the same.
Don't waste your money!!
Do not waste your money on this dating app, it is absolutely garbage! I used it a handful of times and its horrid. It aims to be the real deal but it is the most stupidest online dating app there is.
I've been single for 6 years and thought I might look into dating again. Well, nope, this site doesn't offer anything. The site portrays itself as it's got all the bells and whistles but it doesn't, it's useless. Garbage, and wish I'd read other reviews first.
Don't waste your money!
Tinder would be better
POF IS WAYYYY BETTER!!!
Any site but this crappy one. Now I'm out of pocket for this garbage.
Go somewhere else!!!
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Removed constantly reappear
Removing matches is time consuming. When they reappear it wastes many hours of my time. The 50% off 1st 2 payments was nice. Almost makes up for the frequent errors but not quite . Also there is NO customer support phone number at all, only live chat that starts with a robot and is not easy to get a human. I do not recommend this site for these reasons.
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Don’t do it
I was locked out of my account days after joining.
Trying to contact the customer service was so difficult and repetitive.
They are wanting me to pay for the full 6 months after being traumatised by the experience.
So disappointing.
Robbery
Absolute robbery ..no way I seen the $500 + fee if you pull out after less than 1 month .. .. just don't join .. Steve from Sydney Aust
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scam .. Do Not give your credit card details
Once you give them credit card details they keep taking money .. no way to stop unless you close the card
Nope for me
You can't even view messages from people without paying. I am on a low wage so I absolutely refuse to waste money on a dating app when there is not even a guarantee I will find someone on there. In the past with dating apps, I have met people on dates and ended up with complete weirdos/stalkers and have even been sexually assaulted by 2 men from online dates. I haven't used a dating app in a while because of these experiences, and paying for a dating app does not promise me that I will not get creeps, and it does not mean that these men are not creeps just because they pay for this service. I WILL NOT PAY when there is a chance of experiencing sexual assault again. Thanks but no thanks. I give up.
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Waste of money and time
I'm stuck in a contract for a year, in a dating site that does not deliver anyone compatible. You cannot browse for yourself and only get given a handful of choices to choose from each day. I met someone on another site, but still have to keep paying eHarmony for another 8 months. It's been the biggest waste of money!
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