From the 30th of March until May 30th, 2020, Emma Mattress is offering each reviewer a $25 rebate on their mattress encourage them to write a positive or a negative review. It is possible that reviews during the terms of that offer were written by customers who received such a reward. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentives: February 2020, until March 29th 2020, Emma Mattress offered two random winners the chance to win the cost of their mattress back.
Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
- Original Mattress Queen
- Verified purchase
Finally getting a good night's sleep!
We were overdue for a new mattress and were impressed with the reviews on this one. Arrived much more quickly than promised, surprisingly given current issues, and is firm yet comfortable. Extremely happy so far!
Purchased in April 2021.
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Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
- Original Mattress Queen
- Verified purchase
Easy mattress shopping!
I was expecting a softer mattress but I am not disappointed. A comfortable mattress whatever the position. I was particularly pleased with the great customer service and ease of purchase. Delivery was prompt and hassle free.
I would recommend this mattress if you are trying to make a final decision between similar ‘boxed’ mattresses.
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Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Matt JarmanGreater Melbourne (Metropolitan), VIC
- Original Mattress Single
- Verified purchase
Ticks all the boxes
A simple and easy way to buy a mattress. Good price. Was delivered promptly. Comfort claim of medium seems acurate. I fall asleep easily on it. Id buy another one.
Purchased in March 2021.
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Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Find out how Emma Original Mattress compares to other Mattresses
Know better, choose better.
Garry KMetropolitan Adelaide, SA
- 5 reviews
- Original Mattress Double
- Verified purchase
Service was Great, Mattress not so much
Purchasing experience was great, from order confirmation, throughout the delivery process and fab courier.
However, the mattress itself is far firmer tham expected and does not conform to my body shape.
Purchased in April 2021 for $665.00.
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Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Melissa NgVictoria
- Original Mattress Queen
- Verified purchase
Comfy and easy to assemble
It lives up to my expectation. Comfortable and has just the right firmness. It’s also easy to assemble making moving in a breeze. My cats love to lounge on it too!
Purchased in February 2021 for $630.00.
1 comment
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Review collected in partnership with Emma Sleep
- Original Mattress Double
- Verified purchase
Very good value for money
The Emma mattress is very comfortable and supportive. I have enjoyed it a lot. I love that it comes with a very high quality mattress protector that is also comfortable
1 comment
Emma SleepEmma Sleep
Hello Grace! Thank you for the wonderful review. We're happy to hear that you are delighted with your new mattress. Should you need anything else, please feel free to message us at <[email protected]>.
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Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
- Original Mattress Double
- Verified purchase
Good mattress
Good comfortable mattress, bought for kids... so far so good, bought single mattress and double mattress, both seem good so far, kids not complaining. I do recommend it, good price too.
Purchased in April 2021.
1 comment
Emma SleepEmma Sleep
Hi Michael! Thank you for the lovely review. We're happy to hear that you and your family are enjoying your new Emma Original Mattress. Should you need anything else, please let us know at <[email protected]>.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
KKaufmanSydney, NSW
- Original Mattress King
- Verified purchase
Amazingly comfortable. Highly recommend
Firm mattress but very comfortable. Edges of the mattress are sturdy, and won't collapse like other mattresses that come boxed up. I wish I purchased my mattress much sooner. Guaranteed night after night fantastic sleep.
Purchased in February 2021 for $779.00.
1 comment
Emma SleepEmma Sleep
Thank you for the lovely review, KKaufman! We definitely consider giving the best comfort possible to customers our top priority. If you need anything else, please don't hesitate to reach us at <[email protected]>.
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Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Mo FoxSydney, NSW
- Original Mattress King Single
- Verified purchase
Awesome mattress
I no longer have issues with my lower back thanks to the support the mattress provides when I'm sleeping! I wasted my money on a posturepedic mattress that doest provide the same support!
I love this mattress!
1 comment
Emma SleepEmma Sleep
Hello Mo! Thank you for the glowing review! We're very glad to hear that you are loving your mattress. If you need anything else, please feel free to message us at <[email protected]> and we'll do our best to assist you.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Find out how Emma Original Mattress compares to other Mattresses
Know better, choose better.
- Original Mattress Double
- Verified purchase
Very comfortable!
It's a very comfortable mattress. It could be a little firmer, but that's just personal preference. I've had back issues, which the mattress hasn't helped like I thought it would, but it's definitely helping a little. It seems like a very durable mattress.
Purchased in April 2021 for $670.00.
1 comment
Emma SleepEmma Sleep
Hello Ben! Thank you for the wonderful review. We hope that the Emma Original Mattress becomes more comfortable for you and your back. If you need anything else, just drop us a line at <[email protected]>.
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Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
- Original Mattress Queen
- Verified purchase
Very comfy!
We got the mattress for the spare bedroom and wish we got it for ourselves it’s very comfy! Guests love it. Delivery and “setup” was also very easy, took a few hours and it was ready to sleep on
Purchased in February 2021 for $500.00.
1 comment
Emma SleepEmma Sleep
Hello Hailey! Thank you for the awesome review. We're so happy to hear that you are enjoying your Emma Mattress. Should you need anything else, please just message us at <[email protected]>.
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Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Vi First TimerVictoria
- 2 reviews
- Original Mattress King
- Verified purchase
Good for the price you pay
The mattress is very supportive and takes adjusting to if you have not slept on a firmer mattress. It is great for anyone with spinal injuries or back pain. That is why I had purchased it. I have enjoyed my sleep. I find as it becomes colder during the night, you can feel the cold from underneath the mattress which makes you cold. It does warm up fairly quickly when you get into bed if you don't use an electric blanket. The mattress has retained its shape and firmness. We have had it for 3 months now.
Purchased in January 2021 for $699.00.
1 comment
Emma SleepEmma Sleep
Hello Vi! Thanks for the great review. We're happy hearing that you are enjoying your sleep with your new mattress. If you need anything else, please just message us at <[email protected]>.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
Mark LathamSydney, NSW
- Original Mattress Queen
- Verified purchase
Amazing Matress
After looking around at other memory foam mattresses we decided to purchase an Emma, this turned out to be one of the best decisions we've ever made as it has helped with back pain. We can also move around and do not disturb each other.
Being able to remove the cover to wash it is a great option.
Purchased in January 2021 at Emma & Roe Online store for $625.00.
1 comment
Emma SleepEmma Sleep
Hello Mark! Thank you so much for the glowing review. We're glad to hear that you are loving your Emma Original Mattress. Should you need anything else, just drop a message for us at <[email protected]>.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
MrsJTSydney, NSW
- Original Mattress King
- Verified purchase
Nothing special unfortunately
Both hubby and I haven’t had a single great night sleep on our king mattress. It Feels flimsy and cheap- unfortunately the mattress hasn’t met our expectations. Will be returning!
1 comment
Emma SleepEmma Sleep
Hello! We're so sorry to hear that you've had this experience. If you haven't already, please message us at <[email protected]> so we can sort this out immediately for you.
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Review collected in partnership with Emma Sleep
JBAKO
- 2 reviews
- Original Mattress King
- Verified purchase
Comfortable bed
It takes a while to get used to but once you do it is very comfortable. Was nice to wake up with no hip pain after a great night sleep.
Purchased in February 2021 for $800.00.
1 comment
Emma SleepEmma Sleep
Thank you so much for the review! We're glad to hear that you are enjoying your Emma Original Mattress so far. Should you need anything else, or if you have suggestions on how we can always give you a... Read more
nd our other customers a five-star experience, you can message us here or email us at <[email protected]>.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Find out how Emma Original Mattress compares to other Mattresses
Know better, choose better.
Talen ArteenSydney, NSW
- Original Mattress Double
- Verified purchase
Great !
When I first received the mattress I thought it was a little to firm but after a few nights, I guess the foam has adjusted and it’s been very comfortable ever since!
Purchased in February 2021 for $580.00.
1 comment
Emma SleepEmma Sleep
Hello Talen! Thank you for the glowing review. We're happy to hear that you love your new mattress. If you need anything else, don't hesitate to message us at <[email protected]>.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
kishore p.Sydney, NSW
- Original Mattress Single
- Verified purchase
Its good but expected more
It is very durable product I believe. The main reason I chose Emma mattress is as it is not spring based.
But some how we are getting back ache (may be too solid). Other person using the second mattress do not have any concerns anyway.
Purchased in January 2021.
1 comment
Emma SleepEmma Sleep
Hello Kishore! Thank you for giving a solid review for the Emma Original Mattress. We're glad to her that you are enjoying it so far. However, we noticed that you have a bit of a hard time with our ma... Read more
ttress. Should this persist, kindly message us at <[email protected]> so we can help find the best solution for you.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Thi NguyenSydney, NSW
- 2 reviews
I am happy that i have chosen Emma. I have got great price for this amazing mattress.
I was lucky because I bought Emma Single Mattress when it was on 35% discount. at the beginning i was wondering between Emma and Koala’s and I am happy that i finally chose Emma. Great price comes with excellent quality. I have a problem with my lower back pain however for the last 3 months i’ve been using this, i noticed my pain is significantly reduced. There is only tiny problem with this mattress is that you need to wait at least 24hrs after unpacking to get it completely shaped n reach to the right firmness. At last, I love my Emma mattress.
Purchased in February 2021.
1 comment
Emma SleepEmma Sleep
Hello Thi! Thank you so much for the glowing review. We're glad to hear that you are enjoying your Emma Original Mattress! Should you need anything else, just message us at <[email protected]>.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
ArturGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Original Mattress Single
- Verified purchase
Best mattress I ever had.
Positive effect on my lower back, and improvement on quality of sleep, simply I feel so much better in the morning. I had it for more than 3 months now.
Purchased in January 2021.
1 comment
Emma SleepEmma Sleep
Hello Artur! Thank you for the great review. Glad to hear that you are happy with your Emma Original Mattress. If you happen to have any other concerns, please just drop a line for us at <[email protected]>.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
Avital Marie ZhariaSydney, NSW
- Original Mattress Queen
- Verified purchase
The perfect mattress for a good night sleep
Since purchasing my Emma mattress My sleep quality has changed to the positive. I used to wake up often during the night which is not the case anymore.
Can’t speak highly enough about this mattress.
Purchased in January 2021.
1 comment
Emma SleepEmma Sleep
Hello Avital! Thank you for the wonderful review. We hope this is only the start of your great sleep! Should you have any other concerns, please feel free to message us at <[email protected]>.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Emma Sleep
The reviewer stated that an incentive was offered for this review
Questions & Answers
Jen Masked
I'm interested in purchasing a Queen sized Emma mattress but am wondering whether you take my old mattress away and dispose it?
3 answers
Emma SleepEmma Sleep
Hello Jen! We're so happy you're considering the Emma Original Mattress as your new mattress. For now, however, we don't have an in-house old mattress disposal service, but we can help you dispose your mattress by referring you to your local council for recycling or to a charity, if possible.
Ok, thanks for your candid response. It is not possible for me to physically dispose of the old mattress on my own so that’s that.
Emma SleepEmma Sleep
Of course no worries, Jen! However, there might be charges for recycling done by these 3rd parties since they are already a different company from us. But rest assured, we'll help you with disposing your mattress.
Juneasked
I was just about to purchase a Mattress from the Sleeping Duck until I came accross Emma Mattresses.
Emma Mattress are nearly half price.
Now I’m confused
1 answer
Emma SleepEmma Sleep
Hi June! Emma Sleep prides itself on offering a mattress that provides the best comfort, convenience, and value for everyone! We also offer free shipping and a 100 night trial (100% money back guarantee, if you don't like it!).
Visit our website at emma-sleep.com.au to learn more about the Emma Original Mattress. Sleep happy!
Frankie Muntzasked
Are the mattresses you sell here in Australia the same as in the UK. Are they the same size?
2 answers
I bought an emma mattress here in Australia as a friend in the UK has one and loved it, as far as I can tell they are the same. Love mine
Emma SleepEmma Sleep
Hi Frankie,
Thank you for reaching out to us!
The mattresses we sell in Australia uphold the same quality experience and follow Australian mattress dimensions:
Single 188x92 cm
King Single 203x107 cm
Double 188x138 cm
Queen 203x153 cm
King 203x183 cm
Hope this helps! :)
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Emma SleepEmma Sleep
Hi Melissa! Thank you for this great review. We're glad that you (and your cats!) are loving your new Emma Original Mattress. If there is anything else that we can do for you, please feel free to message us at <[email protected]>.