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7 questions from our users
Hi, the fan forced oven component isn't heating from back of oven
Could it be possible the element has blown? The light and fan is functioning. Or could it be something else?
Hi Andrea, thank you for your question and I'm sorry to hear about this. Based on what you have described the most likely cause is the element. Thanks
Unit bought late 2020. Hot plates are working but oven does not. Oven light not on. Fuse blown?
Hi Shan, Thank you for your question. Based on your comments it could be the element/fuse has blown.
If you need assistance you can contact our service team or provide your details so we can have our service team contact you. Thanks
where can i find replacement control knobs/decals for Euromaid freestanding electric stove model ES 50
Hi Eduardo, thank you for reaching out to Euromaid, Please contact our spare parts team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternative...
Read morely you can purchase on our webstore or email us at [email protected]
I bought an EW50 Euromaid
The door does not shut. There is few millimeter gap at the top of the door.
The instruction booklet does not correctly show how the door hinge works. It seems to me. I cannot see any clips. There seems nothing to push down upon.
So I cannot get the door off to fully inspect the hinge. May be the spring does not push out enough to push at the bottom of the door to shut the top.
How do I fix it?
Hi Robert,
sorry to hear, please give us a call on 1800 444 357 so we can troubleshoot over the phone with yourself :)
The door does not properly close at the top. As a consequence the oven does not cook properly
We only bought the oven on 18 October 2018, from Elite Appliances Hobart.
The oven has been used very infrequently.
The door not shutting properly only seemed to occur a week or so ago.
How can it be fixed.
We live 2 hours away from Hobart.
The stove was wired in by an electrician.
Hoe do I fix it? The door
Hi Robert,
sorry to hear, please call our team on 1800 444 357 and we can certainly assist :)
Brand new Euromaid EW50 freestanding 4 hot plates not working but the oven working OK
I have bought this from eBay and when connected the power cable from the separate circuit board : oven working perfectly with fan force but 4 hot plates not at all. Wait for months with lot calls to eBay seller ending up PayPal refunded to me and I keeping the oven.
What wrong with this model. Thanks
Hi Nick,
Have you been in touch with our support team? We might be able to assist you with finding someone that could have a look at your appliance.
Thanks
Hi,
A Euromaid consultant contacted me about my review [mjl] but I have misplaced the email.
Could you pls contact me? Thanks.
Sorry I no longer have the email address but I would suggest on the Review website asking them to contact you again or phone them directly. I kept a record of all phone conversations which proved very useful in getting some action.
Hi mjI, Please private message your contact details and a member of our team will be in touch, alternatively you can contact us on 1800 444 357. Thanks
Hi,
Could you tell me where to send the information please?
Thank you.
Michele
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