I'm interested to know if the people leaving reviews have bought from new or second hand. My dad fixes and repairs, seems to do a good job? Especially if you follow manufacturer instructions and don't use fabric softener!! And put a proper load of clothes in, not overloading. It also helps if you level them out properly using their screw out feet. The only reason I'd mark this at 3 stars is the suspension rods could be better, besides that, seems to be fine.

The worst machine we've owned. Was in for repairs multiple times. Loud, bangs like a bin truck. Is not kind to anything delicate so bring out the mesh bags if you have them. Will not run a spin cycle without endless rinses in between. Wish we had bought anything else.

Leaves dark marks on clothes very disappointed every time I do a wash!
Hardly any water to cover clothes!
Bad idea! Traded in a front loader which I hated but this tops it all.'
Bought second hand but looked in very good condition, sad I didn't read reviews before hand.

Constantly leaves dirty marks on white clothes. Constant error messages that can't be resolved. Takes hours to go through wash cycles that result in your clothes being dirtier. The dirtiest most dysfunctional washing machine we have ever had the misfortune to own. About to throw ours off a third floor apartment balcony, keep an eye out for the YouTube video. We were going to donate it to a charity but that would not be fair to the people who received it.

Nothing good to say about, shocking mistake to purchase, cannot get it to the tip quick enough. Cannot even rinse or spin without going out of balance and there is a couple of pairs of jeans in it alone. To ask for a service call give me a break and then $150 just for coming. Going to buy a second hand something for the price and get rid of this headache.

Leaves lint and black stuff most of time, had it serviced, its noisy and unbalanced, and tightly winds clothes up on normal wash, terrible machine, should have been recalled. I don't feel that this machine ever worked properly, it has made washing a nightmare and costly. I work hard all week and need a perfectly working machine on the weekends. It has cost me so much and the warranty was useless.

Hasn't worked well since the beginning wish I still had the old school gentle Annie! Leaves detergent on tangled clothes. Unbalanced on every spin cycle and leaks on the sheet wash. Not water saving at all when you have to ready constantly. Also very noisy on the spin cycle when it decides to work.

Have to agree with everyone else... terrible washing machine and not a patch on my old Samsung.
No lint filter so clothes always covered in lint...
Jumps around and bangs into things because it doesn't balance well.
Ties shirts in knots and rips buttons off...
Otherwise not too bad ;)

This is a terrible machine. You have to stand by for about 2 hours, constantly stopping the machine and re-balancing the load. For a queen sized duvet cover, I have re-balanced 8 times in the last 2 hours. Like washing heavy, wet sheets by hand. Even small loads of regular clothes have to be re-balanced at least once. I cannot put in a load a wash and leave the house. Maybe it would be better if I had a large family and the wash basket was full, but don't buy this if you want a machine that will easily handle small load.

I cannot tell you how much I hate this machine. So called aquasmart leaves the bottom of the sheets washed and the middle bone dry. A regular wash leaves clothes so crumpled and twisted it is a nightmare to hang out or iron. I've taken to ironing my clothes while they are wet because it is too hard after they have dried with the wrinkles in. Cycles are way too long. Even a simple rinse cycle seems to take forever. And now, only a couple of years after buying this machine, it has started thumping and defaulting back to a rinse cycle half way through a spin cycle. Clothes have been in the machine for 3 hours and I still can't get them spun dry. This pile of crap they call a washing machine is going to the dump tomorrow.

My machine has stopped draining and spinning as well. Near the end of a cycle, it just stays on "1 minute to go". I left to go shopping and the machine was on "1 minute to go" so I thought I would just be able to hang clothes out when I got home. I came home 2 hours later it was still on "1 minute to go". Does this every wash now. I have to go and press the pause and "back" button and select the last cycle (spin) again. It just fills back up with water, drains about 1/3 of total water, wont spin and i have to wring clothes out with my hands. Really disappointed with this model.

I bought this machine 9/12 /11.On 30/1/15 it died and $380 later had a new power board fitted.On 23/3/15 it leaked like a tap and being on the 3rd floor that presents it's own problems.One of the hoses to the taps also leaked within a week of delivery.There was scum on clothes no matter what I tried.My previous F& P machine lasted 17 years and never failed and as a solo user the machine wasn't over worked.

I won't be buying F&P again

I fell for the electronic rubbish two From the first time I used it the sheets were ripped along withe pillow cases The technitian sent out to fix it said there was nothing he could find wrong with it. he came out on another two occasions without being able to fix it. After 15 months i took it too the tip & bought a Malleys I have had it for four years now without a problem Gary Gray sydney australia

I regret buying this machine. The main reason for my regret is the dirt or sludge which it leaves on clothes. I have started putting it on a clean cycle twice every couple of months to see if that helps. It does not! (Manufacturers instructions recommends the cleaning cycle to be operated 5 or 6 times a year). I also do not use fabric softener.
It can do large loads
Leaves sludge or marks on clothes

I had this washing machine for 5 years and it is still going very well. It is the best washing machine I had so far. All my family like it. I love it. It never caused any concerns and can wash a large load of clothes efficiently. It is quiet and efficient. There are so many functions and they do work.
It saves water and very efficient. Does a good job even on stains. I can stop the machine and add clothes during the washing.