Fisher & Paykel AquaSmart

This machine was okay for the first couple of years, then started to thump loudly. Thumping increased in frequency until now I can't even use it - have to 'rebalance' clothes and restart over and over again, cannot even finish one wash due to this. The thumping sound is like a car crashing into the laundry, and the damn machine moves across the laundry as if possessed. I'm reduced to washing by hand until I can get time to go to the shop and buy a new one, which won't be another F&P! Oh, I also had to change to liquid detergent as powder detergent always left marks on clothes.

Absolute rubbish. Wouldn’t wash a sock. Doesn’t fill. Doesn’t rinse. Doesn’t spin. Junk. Garbage. Wouldn’t even use as a boat anchor. Would happily drop from a great height. Never again will I buy a F&P product and will tell everyone I know to avoid this company like the plague.

This machine is trouble. It tangles clothes, leaves lint on all dark items, is frequently unbalanced and makes loud cluncking noises often,
After using for only 2 1/2 years it died. I'm told it is a control panel failure.
Not worth repairing so it's going out for hard garbage collection.
I'm looking forward to getting a new one.

Coming on 9 years old, and used multiple times a week, this machine is well suited to big loads. From heavy work clobber to delicates, king size bed sheets and doonas, the range of pre-set options to choose from will have a washing solution for all needs. Being able to tailor those settings to each load makes it very user friendly. And then a reminder after 100 washes to run a "clean me" cycle makes putting the clothes in the barrel the hardest part of washing. Always one to wash with liquid (not powder), my only negative is a white residue is sometimes left on black garments - in both warm / cold cycles. Otherwise, the unit is very gentle even on the toughest of loads - a brand I would certainly purchase again in the future.

Lint left, unbalanced continually, and some clothes and sheets need rewashing after washing. I don't ever have dirty items, but many come out dirty after washing. Its aqua smart meaning frugal with water, but you actually need water to wash clothes. While frugal with water the cycle takes over an hour so expensive on power. Read the reviews carefully because it appears some are very questionable in their endorsing such a woeful washing machine that should have been recalled. After staying in Timeshares throughout the world using hundreds of washing machines over the years, this machine is the worst I have ever encountered.

Does not wash blacks well, leaves a residue of powder or lint? Have tried cleaning machine several times and changing to liquid but still can't get a good wash on darks.

This machine is excellent if you adhere to the manufacturer’s advice.
It will not clean well if overloaded and will imbalance if underloaded. Use the suggested detergent in correct amounts. I use this machine 5 times a week with my family’s clothes. I also put through massage towels at a rate of 20 per week. Always a great wash. I also like the programming with is intuitive and the clean cycle keeps me up with when the machine needs cleaned.

I agree with what other reviewers have stated about the Aquasmart Model loads being unbalanced. This happens constantly! One load of laundry can take 5 hours due to all of the sensors detecting 'unbalanced' laundry. This washing machine is a joke! We went out today, to buy a Maytag-they have always been reliable.

This washing machine cleans really well.. clothes come out rinsed very well. doesn’t seem to wear out our clothes like other brands. I’ve found a top loader is far easier and more convenient to use. all round a great machine that does what it supposed too. we definately made the right choice.

Dud machine bad from day one it took too long to wash and continuously noisy and offbalance and it lasted 11 years was not a heavy user 2 loads a week and black clothes were covered in washing powder every time I used Omo had to use liquid to overcome this issue. My old Simpson lasted 35 years Fisher and Paykel no longer a New Zealand company sold to Haier crap brand will not buy ever again!

I had this machine for almost ten Years. Had a perfect run, not 0ne call out. My towels were always spun well and dried really fluffy,never had a problem with any of the cycles. Why on earth I got the idea to try a different brand. BOSCH what a disarster. When I can afford to I'm going back to FISHER AND PAYKEL.

The worst machine we've owned. Was in for repairs multiple times. Loud, bangs like a bin truck. Is not kind to anything delicate so bring out the mesh bags if you have them. Will not run a spin cycle without endless rinses in between. Wish we had bought anything else.

Mine just broke. So happy. Time to buy a new one. Clothes came out dirtier than went in. Sheets in knots. always unbalanced, black stuff just impossible to come out clean, went through about every washing detergent on the market to find something that wouldn't leave residue, gave up on the HE feature years ago - never washes properly, takes ages, have resorted to doing many smaller loads - just so things will clean properly and if you want to wash a blanket or doona, be prepared to spend the whole afternoon at home tending to the thing. White Trash. Pure and simple.

Leaves dark marks on clothes very disappointed every time I do a wash!
Hardly any water to cover clothes!
Bad idea! Traded in a front loader which I hated but this tops it all.'
Bought second hand but looked in very good condition, sad I didn't read reviews before hand.

Trying to wash 4 towels. 4. Towels.

I've reset it about 20 times now due to unbalancing. 4 towels. Absolutely ridiculous.

Machine leaks, unbalances, leaves lint on clothes, basically what all other complaints are about.

This thing is actually struggling to wash 4 towels. 1 bath towel and 3 hand towels to be exact. What a joke.

Had our machine 8 years and it's still going strong - have never needed a technician or spare parts. Uses minimal water, washes well and has a great range of programs including hand wash and cycles for cleaning sneakers and soft toys, etc. Two things I don't like about this machine are the fact that without a centre spindle clothes can get tangled together - especially when you use the soak cycle - however the upside of no spindle is you can easily fit in large, bulky items like sleeping bags, blankets, etc. The second thing that's annoying is there's no "quick" cycle - I think newer models might have this feature?