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Reviews

(158)
(38)
(11)
(10)
(21)
  • Product Quality
    4.2 (26)
  • Return Claim MadeYes (1) · No (24)
  • Customer Service
    3.5 (23)

Reviewer Photos & Videos

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Gyu L.

Gyu L.South East Queensland, QLD

  • Verified customer

Great customer service! and Quick responses for any questions.

published

I was building the shed myself and it was the first time for me to construct this type of building, so I was asking many questions to John Barter and he was always there to help me so that I can complete building the shed without any problem.



Customer Service
Product Quality
Store LocationCrestmead QLD

s.ambro

s.ambroWide Bay-Burnett, QLD

  • 4 reviews
  • Verified customer

Sorry I built a Titan - The most unprofessional customer service i have ever had to endure.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMorayfield
See all answers
boyo0704

boyo0704

  • 2 reviews
  • Verified customer

Customer service non existant!!

published

Don't buy a Titan is my advice. I am yet to see the finished product to comment on as its still sitting in pieces in my back yard. Had to chase up the sub contractors myself as head office forgot to email contract to the concretor, and now chasing up the installer myself as apparently it takes a week to allocate the job post delivery! Its not that difficult! If i'd had read similar reviews on here before purchasing I would have gone with someone else. They dont return phone calls but are very keen when it comes to payment though!! Ordered before xmas and still waiting on the install! I will add the sub contractors have been easy to deal with after finally getting hold of them!

Customer Service
Product Quality
Return Claim MadeNo
2 comments
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi boyo0704. I'm sorry to hear of your experience to date. Would you be able to give me your contract number so I can look into these issues. Or you can call me 0419667978 to discuss.
Kind Regards
Titan Garages and Sheds

boyo0704
boyo0704

Contract number is G39018

Eric from Chambers Flat

Eric from Chambers FlatSouth East Queensland, QLD

  • Verified customer

love my shed

published

John Barter was an excellent manager of the project, from sale onwards. Helpful and responsive. We had problems with the first builder which delayed the process but the second was excellent.
Recommend John and the product to anyone.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrowns Plains
See all answers
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Eric and thanks for your review. Titan are very pleased your project ran smoothly and appreciate in advance any recommendations you pass our way.
Kind regards
Titan Garages and Sheds


Ben

BenSouth East Queensland, QLD

  • Verified customer

Very happy with the product.

published

6x6 goldstar shed with titan completing the install and concrete slab. Colours were as requested and no parts were missing. Both contractors got in and did their work and got out no problems. Paul the sales rep organised it all via phone and email very promptly.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBundamba Titan Office
See all answers
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Ray

RayOxley

  • 2 reviews
  • Verified customer

Very happy with the outcome

published

John Barter from Titan sold and managed the whole process for my 6 X 6 carport, their concretor and assembler were both professional and respected the yard and home occupants.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCrestmead
See all answers

  • Verified customer

Great Product, But No Interest In Discussing/Resolving Issues

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationZillmere
See all answers
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Peter

PeterSouth East Queensland, QLD

  • Verified customer

Good Result But Frustrating Process

published

The salesman, John Barter, was very good to deal with, understood what we wanted and put in extra effort to organise a solution to a site problem crucial to the success of the project.

While I am very happy with the finished product I must say that the time it all took was quite frustrating. Wed hoped there would be more scheduling of the jobs instead of waiting for one job to be completed and then the office getting around to thinking about allocating the next stage to a tradie with more delays until he gets around to it.

However, the final result is very satisfactory and the frustrations fade into the background.

Return Claim MadeNo
Store LocationCrestmead
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Christopher

ChristopherSouth East Queensland, QLD

  • Verified customer

Easy process with good looking and functional final product

published

Visited Titan factory sales office. Good response from the salesman there. Everything explained well. Order process was easy. For this project, we had Titan handle the whole project, including full installation. The process flowed smoothly, with a slight hiccup re the slab - a communication issue that caused a slight delay in the slab. Other than that everything ran on time with no issues.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTitan factory at Crestmead in Brisbane
See all answers
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Christopher. Thanks for for your review. We are happy you found our process easy and that it went smoothly. Hope you get enjoyment and the functionality you expected form your new Titan building.
Kind Regards
Titan Sheds and Garages.

chris parker

chris parkerSouth East Queensland, QLD

  • 9 reviews
  • Verified customer

Bad Investment

published

Bought a Titan 6x30 garage.. 2 of the 3 roller doors bubbling up with Rust. With a lot of argueing these were replaced but fitted by me. I had to take the junk ones to the tip.. Now Inferior colour panels faded badly. Red roof now nearly black.. Beige walls faded, have to wash them down as if you were doing your car. Red gutters faded paint. The paint on the panels both inside and out have no resistance to damp and go mouldy, this despite having 2 whirlibirds on the roof..
Titan Nooooooòo ..

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMorayfield, Morayfield Rd. 4506
See all answers

Doug

DougSouth West, QLD

  • Verified customer

An absolute pleasure.

published

Still in the process of putting the shed together. We have had great support from John Barter, our questions were answered swiftly and we feel support through out the dealings.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTitan Direct
See all answers
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Doug. Thanks for review and feedback. After sales support and service is a vital part of Titans process. Glad we could help and we’re happy you like your shed.
Kind regards
Titan Garages and Sheds.


  • Verified customer

Great product

published

We chose a Titan garden shed because we wanted a good solid product. We had purchased a Titan garage at a different property nearly 20 years ago and had been happy with it hence it made sense to go with Titan again. We are happy with the final result. We deducted one star from the rating as it took longer than expected due to a miscommunication between Titan and the concreter which delayed concreting by a couple of weeks.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Welshman54 and thank you for your review. Also a big thanks for choosing Titan again. Yes our Tool/garden sheds are built to last and I'm sure you'll be as happy with your new shed as you were the last.
Kind regards
Titan Garages and Sheds


  • Verified customer

Not so glad I got a Titan!

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationBundamba Qld
See all answers
2 comments
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Cassi B.

Cassi B.South East Queensland, QLD

  • Verified customer

Couldn't have been easier

published

Ryan at the Underwood office is a legend. Every other shed company (I contacted at least 10) put our job in the "too hard basket" and tried to get me to change positioning & sizing of the shed I wanted. Titan were the only ones to take one look at it and say "Of course we can!". The entire process was smooth sailing from day 1 & the shed is fantastic. The contractors used were amazing to deal with & couldn't do enough for us.

The only thing I would say that they should do is provide coloured roofing screws. While this wouldn't be a problem for most people, I can see the roof of our shed from my living room window & it would have made a world of difference if coloured screws were used.

I can't recommend Titan or their product enough.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationUnderwood
See all answers
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds
Party Man

Party ManSouth East Queensland, QLD

  • Verified customer

Strong and safe

published

Very happy with the shed as it has done what I bought it for, to unclutter the garage. It also eliminates what was annoying grass to mow !!! :-P Not to mention added value to the house.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCrestmead
See all answers
  • Verified customer

My man cave

published

The day I placed my order with Titan I knew I was on the right track and felt very confident the final product would be exactly what I wanted. Well done Titan.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMain Brisbane factory sales office.
See all answers

Col

ColSouth East Queensland, QLD

  • Verified customer

Just what the doctor ordered!

published

The Tidy was modified to our instructions (back wall with window) and it blends into our garden perfectly. The guys installed it in a very short time and the finished product looks great

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCrestmead
See all answers

Dave Arnold

Dave ArnoldSouth East Queensland, QLD

  • Verified customer

Great shed

published

Salesman John Barter from the Crestmead office was great to deal with very knowledgeable as we had a few sewer line issues to deal with and he got it sorted no problems. A few issues with the after sales team with lack of communication and organisation of contractors but all in all we ended up with a great shed. Cheers

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCrestmead office
See all answers

Tony Williams

Tony WilliamsSouth East Queensland, QLD

  • Verified customer

Love My Shed

published

This is the 4th shed now that I have purchased from Titan and the 3rd from The Morayfield sales team. The Morayfield sales team with my latest shed purchase were extremely professional, helpful, and explained everything thoroughly to me. They conducted a site visit on the same I first spoke with them. The Customer Service Team kept me well informed throughout the experience. The shed erector was a great bloke and did a great job. Thank you Titan, I am extremely happy with everything.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMorayfield
See all answers
1 comment
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Shane Delacour

Shane DelacourSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Mixed Feelings

published

The end result of my car port I am happy with but I am disappointed with the service. It took just over 5 weeks to install from the date the carport was delivered to my premises. I understand there were public holidays and some wet weather in that 5 week period however there were also mix ups with the wrong plans being provided to the contractor as well as the wrong posts being delivered. There were 3 weeks of fine weather that could have allowed the work to be done.

Customer Service
Product Quality
Return Claim MadeNo

Page 1 of 12

Questions & Answers

Vicki M.

Vicki M.asked

With the slab, I have been quoted extra charges from the concreter. Is this the norm. As I believed to lay the slab, which includes earthworks, concrete ect.was all included in the full amount paid to titan

3 answers
Michael
Michael

Hi Vicki,

We were charged a further $935 for the same thing. The site was flat, but we were told they needed to bring a bobcat in to scrape some grass off the site and put down some dust to level it.

This additional cost was completely unexpected and charged completely independent of Titan.

Hope that helps

Ray
Ray

Hi
The Titan salesman made it clear to me that earthworks were not included in the quote, so I wasn't surprised at the additional charges.
Cheers

Fired Up
Fired Up

Depends what is in the contract obviously


Brian Love

Brian Loveasked

Price of 78G

3 answers
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Brian. Thanks for your enquiry. The price for the 78G Titan House kit is $30900 ex factory. For more information on the Titan House you can call 132736 and select option 2. This will put you through to our house consultants who will be happy to assist in any way.
Thanks
Titan Garages and Sheds.

Owen R.
Owen R.

Hi, Just checking if these prices are inclusive of GST?

Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Owen. Yes prices are inclusive of GST.
Thanks
Titan Garages and Sheds


Ashleigh B.

Ashleigh B.asked

hey could you possibly tell me the prices for your titan houses preferably the 54d,54e as well as the 45b thanks very much.
kind regards Ash.

1 answer
Titan Garages and Sheds
Adam S.Titan Garages and Sheds

Hi Ash and thank you for your question. The 54D is $23300 and 54E are $24300. The 45B is $20500. All prices are for the kit, ex factory. For further information Ash, feel free to call your nearest display on 132736. We currently have our 54m2 models on display at Nerang, Bundamba, Zillmere and Yandina.
Kind regards Adam


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