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Reviews

2.3

8 reviews
5
(1)
4
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3
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Terrible

published

Purchased in October 2021.

lots of problems

published

We had a lot of problems when we bought it and the technicians were not helpful. After an ongoing series of revisits they finally managed to replace the faulty part. It now has a crack in it on the top left hand corner and I may now have to totally replace it. I believe it has worked quite well after the final repair.



Date PurchasedSep 2012
Sharon

SharonRutherford

  • 4 reviews
  • 2 likes

Awesome cooktop

published

I love love love our new cooktop. I love the touch and slide temperature gauge. It's so easy to use and looks good. It's super easy to clean always looks new. Love how the H stays on until it has completley cooled down. Heats up fast cooks evenly very happy

Date PurchasedNov 2017
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Bron

BronGold Coast

  • 2 reviews
  • 4 likes
  • Verified purchase

Dreadful-Problems since day one

published

Installed with kitchen reno Feb this year. Has never worked properly since day one. Constantly stops working with varying error codes. Service tech has been three times in as many months, have to wait one to two weeks to get service each time Replaced control unit a week ago and has stopped working again!! An absolute disaster and still no working cooktop.

Date PurchasedJan 2017
Janrio

JanrioBallina

  • 9 reviews
  • 10 likes

Disappointed.

published

Bought this with other F & P appliances for renovated kitchen. The cooktop looks smart on my new long bench but I can't say that I am pleased with the operation of it. It is extremely hard to keep clean and scratches easily, even being careful to move pans from one plate to another, which I am but if someone else in the family is using it they are not so careful, for an everyday appliance it seems quite precious, has to be thoroughly cleaned after each use or it has streaks all over the shiny black surface. I also think I would go back to knobs if there is a next time as the touch & slide is very touchy sometimes and hard to adjust heat.

Date PurchasedNov 2016
markir

markirRaumati

  • 16 reviews
  • 11 likes

Great cooktop

published

2 elements dead

published

Purchased this cooktop just over a year ago and just out of warranty one of the elements failed to work, controls still worked but no heat. As I contemplated getting it repaired another element has no blown and of course they are both the largest cooking zones so now the cooktop is useless.

James

Jamesnormanhust

poor quality. avoid it if you can.

published

I bought this last Dec. It just went for <5 months, now it can't be started, giving error code 22 after power on. The technician came, and ordered a new part for the touch panel controller, but it has taken 5 days for him to receive the part and another 2-3 days to come to replace it, which means you can't cook for at least one week! The customer service is not as good and useless, promised to call me back but didn't do that, not put customer in first.
looks stylish, have touch panel controller which is convienient.
poor quality, touch panel controller died only in < 5 months.

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