Don't buy this mug. It leaks through the pop lid - never worked from the start. When I emailed FG to get a refund or replacement they ignored the emails. Aesthetically - the paint starts to peel away after only a few washes. Very disappointing.

I love my Frank Green cup with a chip so I don’t have to carry money out when I get my coffee .
Lots of criticism from people about leaking - you have to watch the tutorial and make sure the lid is fitted correctly. Needs washing regularly but who doesn’t !

The pop lid design never works first go. The complex system of the pop lid collects coffee and milk and goes rancid, even with washing. After taking the lid apart to try and clean the disgusting lid, it won’t go back together.
Don’t wait your money.

Not a bad cup but so many pieces it’s really hard to put back together after cleaning - and is virtually impossible to clean properly especially when drinking almond milk based drinks. I see these tiny fiddly pieces going missing very soon too.

1. mug arrived leaking
2. build quality with jagged edges and uneven lines doesn't warrant the $40 + shipping pricetag
3. was quoted 7-10 working days, it arrived in 14
4. the rubbery exterior scuffs and scrapes at a worrying rate. expect your mug to look old enough to replace within a month
5. rudest, most dismissive customer support who do not want to help at all with my concerns
6. there is a noticeable plastic taste if i brew my coffee straight into the mug. i have to allow my shot to cool before pouring it into the mug, lest i want an unappealing taste of chemicals with my coffee.

such a shame as the design has potential

Loving my smart cup! I got it for myself for Christmas and it has been great ever since.
It doesn't leak and I can use it anywhere, as it is the Visa pay wave.
(not sure why the "bottle" reviews are in with the cup reviews).
I loved mine so much, I bought them for friends and family for Christmas.

My girlfriend and I purchased 2x next gen cups as gifts. Both arrived promptly however one had a manufacturing blemish. They replaced it however the replacement showed the same blemish.

My girlfriend has subsequently purchased one for herself and it also has issues. the lid and base are the same colour however different shades, there are marks I assume also from manufacturing, the lid edge is poorly finished and rough, when screwed down is also slightly askew.

They are a nice idea with the built in payment however for a premium price the quality is lacking. You would expect issues like this at half the price or less.

I bought it because of the design and color and also to feel good about using reusable cups. I just wish it keeps the beverage hot for longer. I understand there is a stainless steel version but it was not available for sale when I bought my cup.

I nearly bought a bunch of them for Christmas gifts but so glad I didn’t. Don’t bother getting one, it’s so poorly design and their app is hopeless. Customer service is on another planet. good luck if you accident disconnect your PayWave too, you’ll never be able to use it again. Junk basically.