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ghd Curve Classic Wave Wand
Nateesha D.South East Queensland, QLD
Curls won’t last!
I’ve had the curl wand a few years and have only used it a few times. The curls do not stay in and fall out before I can even finish curling the rest of my hair. No amount of product seems to help either. Very disappointed. Money wasted!
Purchased in October 2021.
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Do not buy this product!!!
I caution everyone about this product. While I love my GHD straighteners, I will never use the wand again! As per the photo, I received a severe burn from the wand. It slips easily through your hair as there is no additional mechanism which secures it like many other curlers, and the glove you receive is also pointless as you feel the heat through it. Not only do the curls turn out crap with or without product, but the product is also incredibly dangerous due to only 1 heat setting. Very disappointed and this scar will affect my confidence for months to come - and this happened only 2nd time using it!
Purchased in November 2021.
1 comment
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Kachambrssydney
- 2 reviews
- 3 likes
- Curve Classic Wave Wand
- Verified purchase
Do not buy
I've used this wand maybe 3 times over the past year. I never pick it up.
It's basically a curling wand that doesn't curl.
Useless. Really disappointed GHD.
This product really lets you done, especially for the price. Wish I had purchased a straightener that would curl instead. Tempted but I cant justify spending any more on GHD.
1 comment
Customer C.ghd
Hi,
Thank you for your review.... Read more
We are sorry to hear that you have not been able to create the style which you desire with your product and we apologise for the disappointment caused. If you require any assistance please contact our customer service team on 1300 443 424 and they will be happy to assist you with this. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
Find out how ghd Curve Classic Wave Wand compares to other Hair Stylers
Know better, choose better.
ChristineSydney
- 4 reviews
- 1 like
Don't buy it!
The GHD Curve wand is truly useless. I even tried returning it but was told they don't except returns. This product simply does not live up to its promises. A total waste of money and time. Don't buy it!
3 comments
Customer C.ghd
Hi Christine,
Thank you for your review. ... Read more
We are sorry to hear that you have been left disappointed by your recent purchase and we apologise for any inconvenience that has been caused. If you could please respond to our private message at your earliest convenience we will be happy to help in any way we can. Regards, ghdI had a phone call from a ghd representative and was offered to exchange the curve wand for the curler wand. This is confusing because in the original phone call I was told in no uncertain terms that ... Read more
you could not accept a return because you would not be able to restock the curve and that’s why you wouldn’t allow me to return it...and now I am told I can exchange. The thing is I don’t want a curling wand, if I did I would have purchased one. When offered the exchange I said I would give it some thought and asked if you could call me back the next day, you agreed...and then, I haven’t heard from ghd since. That was 3weeks ago. Empty promises, confusing and completely lacks integrity. This can’t be good for your brand. Meanwhile the curve sits in my cupboard, a complete waste of $199! The customer is absolutely last when it comes to GHD.Customer C.ghd
Hi Christine,
Thanks for getting in touch.... Read more
We are following this up with the relevant team for you and asked that somebody contacts you directly. Regards, ghdSimilar opinion? Write a review on ieatwords.com.au!
J SimpsonSydney
- 2 reviews
- Curve Classic Wave Wand
- Verified purchase
Disappointed
I have had my ghd curve wand for just over 2 years, but I have literally only used it no more than 4-5 times. I recently got my hair cut and wanted to try styling it with a wave so I took my ghd curve out and turned it on and it is flashing a red light and beeping. Have tried turning it off and on a couple of times thinking it might be cold (in winter my ghd straightener that has served me faithfully for many years beeps and does not heat up until I warm it up in my hands) however this does not seem to be the problem and it continues to beep an...Read more
d not heat up. Very disappointed that a well known brand that is priced at the higher end of the scale can release products that work a handful of times before breaking. Unfortunately my warranty period is over as well so that is a couple of hundred dollars down the drain for me!Similar opinion? Write a review on ieatwords.com.au!
KateBrisbane
- 4 reviews
- Curve Classic Wave Wand
- Verified purchase
Warning think twice
Warning warning warning warning warning
Careful buying from Ghd Australia,I had returned wond and paid for replacement one, they rang and told me they had the returned item but no refund cause they say they sent me replacement one ( this is the second one I had paid for, which was sent before I had returned the first one, they would not send an item before receiving the returned item or payment would they) now they have the returned item and have not returned the payment, this has been almost 2 months.
I have gone to fair trade, and to top it off the staff was rude and unhelpful, still waiting for the return call for someone incharge to call me from a month ago
i would not recommend buying from these people
8 comments
Customer C.ghd
Hi Kate,
Thank you for your review.... Read more
We were disappointed to hear about your recent experience both with your product and our customer service team and we sincerely apologise for the inconvenience that has been caused. This is something we wish to investigate further for you in order to get this resolved. If you could please respond to our private message at your earliest convenience with the requested details we will be happy to look into this further. Regards, ghdJust look at your sales records,your refunds records and your returned goods, I don't care to know how you feel about this cause clearly Ghd Australia has not taken into consideration my feelings exp... Read more
erience nor my inconvenience and an apology is empty without the refund of money owed. It doesn't matter how long you write your replies nor how concerned you sound, concern is not how I was treated by stuff of Ghd Australia staff so I expect little. as I read your reply over it is very condescending it isn't resolving the matter.Still no resolve, a lot of meaningless emails that are going nowhere, clearly Ghd Australia is not interested in customer service and no good at sales record keeping. I would of expected this sorted o... Read more
ut in a day almost two months ago still waiting for a refund. DON'T RETURN PRODUCTS TO GHD AUSTRALIA you will have to beg and plead for a refund and you still most likely will be left with nothing, no product, no refund and no response at all unless u go to a public forum.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about ghd Curve Classic Wave Wand but you can read 2 questions about ghd Curve.
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Customer C.ghd
Dear Taddy,
Thank you for your review.... Read more
We are very sorry to hear about your experience and would love the opportunity to be able to discuss this further with you. A private message has now been sent to yourself requesting some further details which will allow us to look into this for you with the relevant team. Kind regards, ghd