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Reviews

3.6

349 reviews
5
(187)
4
(43)
3
(10)
2
(15)
1
(94)
  • Product Quality
    4.4 (119)
  • Return Claim MadeYes (2) · No (117)
  • Customer Service
    4.3 (111)
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Kerry

KerryPerth, WA

  • 2 reviews

Glass photo print

published

Purchased glass photo print online. Print was on special so I'm really happy with the price. Excellent quality. The ordering was seamless and the product arrived on time. I'm extremely impressed with service and product

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJoondalup Harvey Norman
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Harpo

Harpowhittlesea

  • 2 reviews

Timely

published

Ordered prints one night and got a call next day to say they were ready. Great quality and timely response.Thanks for the great service will definitely use your service again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown
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Special price - not quite!

published

The orders were first done when photos were on special. This did not work ( I had to travel cross town to find out) and I had to re-issue order at normal price. This time it worked and all went well.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman Bendigo
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Feed the homeless

Feed the homelessMELBOURNE

  • 3 reviews

0 STARS broadmeadows harvey norman is a circus with clowns as employees

published

I went into develop photos at HARVEY NORMAN BROADMEADOWS on their photo kiosk never have i done something like this so i asked for help from the photo desk *[name removed]* the "employee" came along [name removed] if you do not know what you are doing call someone who does or say you do not know do not act like you do so atleast i do not waste 2 friggin hours trying too upload photos on a system that was developed in the 80's.. .!! 2 hours wasted and still it did not upload..!!



After 2 hours he blamed it on my phone.
I tell ya i felt like axe kicking someone or something i was so angry..
WTH is going on at harvey norman..??

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBroadmeadows
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Sharon

SharonGreater Melbourne (Outer), VIC

Excellent quality. Prompt service.

published

Prints were excellent quality. Easy to work the app so prints can be ordered from home instead of an Instore kiosk. The final prints were well protected & delivery was fast considering the size of the prints. Won’t hesitate to use again.

Product Quality
Return Claim MadeNo
Store LocationChirnside park
Marta

MartaMetropolitan Adelaide, SA

Dark and useless customer service

published

SA Noarlunga. Do not waste your time or money! Printed out hundreds of photos from overseas, as did my Mum after informing her about the promotion. All photos turned out extremely dark, dull and are now in the bin! Spoke to the manager who was rude and completely useless.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationHarvey Norman Photo Centre, Noarlunga
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Kimalin

Kimalin

  • 2 reviews

Avoid Sticky Prints

published

Paper very thin Poor quality for a lot of money..Prints will not stay on the wall. Followed instructions correctly and they curl and lift off. Waste of money. Very disappointing

Product Quality
Return Claim MadeNo

Ideal Photo Service

published

The online app works well and has a good interface. Photo quality is great, good value for money, and ready within a couple of days. Unlike one of the other services I've tried, the cropping is accurate, and it doesn't take weeks. I have a lot of photos I want to do something with, and this service is efficient enough that I can work through the collection without it being a massive time and money consuming project. Only downside is having to wait at the unattended counter for a long time just to pick up an order that's already paid for and sitting there ready for me, cos I'm too polite to chase down the staff.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman Nunawading
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Magoo

MagooSouth East Queensland, QLD

  • 2 reviews

Excellent Canvas!

published

I did a few canvas's for Christmas presents, they were completed in a very timely manner and very well packaged. I then did some more in January ... very very happy! AA++ product and service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Normans - Bundal
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Johan

JohanSouth East Queensland, QLD

Perfect calendar.

published

Perfect calendar, top quality at the very best price! Fast turn around printing and free pick-up. Parking also (3hrs) free at the Fortitude Valley. This is my number five calendar and I will be back next year.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFortitude Valley QLD.
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Very good quality canvas frames & at half price a fantastic bonus!

published

I ordered some canvas frames, a mug and a photo book. All were ordinarily good value but before Christmas the frames & photo book were on great specials. The quality of each was very good as was the exceptional & environmentally-friendly packaging. The only reason I couldn't give it 5 stars was that communication once I ordered was not very good. I only received one email stating only one of my items was ready but then never received any further emails when the other products were ready. I would however highly recommend their products for good value & great quality!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman Auburn
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KrisandGreg

KrisandGregCentral West, NSW

  • 2 reviews

Fabulous calendars!

published

Ordered two calendars as Christmas gifts & it was all really quick & professional & the actual product & result was fantastic! So happy I discovered this great service. Very happy customer will certainly order again!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman Bathurst
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Ralph

RalphPerth, WA

  • 3 reviews

Quality that is Fast & Efficient

published

Have used HN for a range of products, large glass prints, books, individual photos etc. The product is always first class and always impresses the beneficiary. The turn around time is also very quick, prices are very reasonable and the online ordering is very simple. Will certainly be using them again in the future.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationJoondalup
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Glenys C

Glenys CWinchelsea South

  • 2 reviews

Fast Efficient Service

published

I have used Harvey Norman Photo Centre online to order quite a few canvas prints and photo books. The canvas prints are great and arrive very quickly and the photo books are also great and just take a bit longer but that is understandable. Very happy with the quality and service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWaurn Ponds Vic.
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Celine

CelineSouth East Queensland, QLD

Brilliant Great service

published

Ordered and delivered as promised. Fantastic product . Easy to use program and easy pick up. Have used this service for about 5 years now. Love it. Highly recommend this service

Customer Service
Product Quality
Return Claim MadeNo
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Sandra K.

Sandra K.Perth, WA

Calendars were lovely

published

I used the Harvey Norman online photo centre to create two calendars with photos from a recent overseas trip. Im very happy with the quality of paper and the colours. The designs were also very easy to use. I would recommend using them.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationO’connor
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brad

bradPerth, WA

  • 5 reviews

Prices of developing pictures

published

I have been to the Harvey norman photo center at west perth and the staff are helpful and the prices of developing pictures are very reasonable couldn't have found a better store to do this. Keep up the good work.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman perth
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looking forward to my ordered PHOTOS

published

Can you let me know when photos I ordered will be sent to me Kerri McWaters 620 Black Range road Lucindale SA 5272. I ordered then in December or late November. I have had no email. appreciate some contact., thank you. from Kerri

Brandy

BrandyDarling Downs, QLD

Excellent gifts

published

I ordered some puzzles and some canvas. They were great quality pictures and material. Awesome turn a around time as well, even ordering close to Christmas. Definitely would get again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHarvey Norman AVIT Toowoomba
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Dull photos but fixed

published

I am quite disappointed with some of my photos - looking very dull and colourless. They look so much better on my computer! I think I will have to look elsewhere to have the photos reprinted.

I went back with my concerns and they were really helpful and now photos look better!

Customer Service
Product Quality
Return Claim MadeYes
Store LocationHarvey Norman Melbourne City QV
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Page 2 of 18
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Questions & Answers

Jordy V.

Jordy V.asked

I can't seem to upload my high resolution TIFF files anymore and it says the size must not exceed 20MB. I never used to have this problem, I am wanting a large canvas so I would prefer not to use JPEGs. Any advice? Thank you.

No answers
KAT

KATasked

Wondering if anyone else has had the same issue - I have just logged into my account ready to order 12 x 100 page 8x11 hard cover photo books only to find they were deleted due to the closure of one of the production labs. I received no notice so I have now lost (as HN has advised they can not transfer the projects) all my projects, I have spent months and months on these not to mention the data usage to upload photos.
Has anyone had this issue ?
How can they just delete my projects with out nice?

4 answers
Michelle
Michelle

they did send out a few emails about 2 weeks prior to shutting down the site to inform people. agreed very frustrating and I am finding the new site freezes often and does not have all the same features as the old site. your photos will be on the new site uploaded but not the photobooks unfortunately.

KAT
KAT

Thanks Michelle, I've just gone back through my emails and I havent received one email about it. Its more than frustrating thats for sure

Kathy B.
Kathy B.

When you open the new site up there should be a tab at the top that lets you log into the old site to retrieve your projects. Have you checked to see if your books are still there?

Angie C.

Angie C.asked

Trying to download my photos from photo centre to my laptop, each time after selection it says it is downloading but where are they going? I have done it several times and can not find where they are going.

No answers

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