Listing monitored by Harvey Norman Photo Centre

120 questions from our users

Golden oldies
Golden oldiesasked

Hello, I have made several photobooks with you over the years, and I would like to know if you are able to retrieve a book I made in 2012, I would very much like to have 2 copies printed from it ???
I really hope you can do this for me as I want to give copies to family members.
Looking forward to hearing from you, Patricia Cartwright. email address, [Email Removed]
mob phone no. [Contact Details Removed]. Thank you.



1 answer
Golden oldies
Golden oldies

I am trying to ask the question whether you can look up your records and find a photobook I made in 2012 as I am very anxious to make 2 duplicates to give to family. I don't quite understand what I have to do to confirm my identity so you can reply to my request, please show me what to do!! Perhaps you can call me on my mobile and ask me any questions to confirm my identity! HELP !!

Joy A.
Joy A.asked

Can Harvey Norman Photo Centre print from colour negatives?

3 answers
Pamela Skipper
Pamela Skipper

If course

Pamela Skipper
Pamela Skipper

Yes



Joy A.
Joy A.

Well, they may well do it, but not in-house in Rothwell, Qld. They have to send them off to Sydney and it takes about a week to get them back. So I will look elsewhere, as the negatives are too precious to be sending around the country.

Robyn C.
Robyn C.asked

Can I make a photo Book with my prints on my computer

No answers
Robyn C.
Robyn C.asked

Can I print from my Computer my photos and put them into a book

No answers
Loretta T.
Loretta T.asked

How do I put my phot off my eye phone into your kiosk



No answers
Lachlan M.
Lachlan M.asked

every time i go into harvey norman to print my photos it used to work very well for me but now im having absolute f..kin trouble with it, i tried printing from the kiosk by tapping g all sections and they say "0 photos detected" and then i try using my phone from the app and then it takes a long time loading and i am very bad at waiting for 1 hour. especially when i change stores. is it because of the new software or something?

No answers
Jacqui
Jacquiasked

Has anyone bought a framed canvas. Want to know if the size is the actual size of the canvas plus the frame or it the total size. Can you change out the canvas when you want to change the picture. Thanks

1 answer
Praz
Praz

They can custom make the size for you and build the canvas around it

nicole w.
nicole w.asked

Do you guys to Film processing?

No answers
J B.
J B.asked

What does job printed at fulfilment site mean. Does it mean it's ready?

2 answers
Maggie
Maggie

Sorry can’t help with this one. It’s a bit obscure. Best ring them & cut out the guesswork. Good luck.

Chris Riley
Chris Riley

I wouldn’t have a clue either. Sorry.

Ped W.
Ped W.asked

I can't upload HEIC files. I upload IMG files no problem but when I select any HEIC files - they do not appear in the screen that show me the files I am trying to upload. Surely I don't have to convert all my HEIC photos just to get them onto the Photocentre site? Has anyone else encountered this problem previously? Thanks.

1 answer
Margaret Brignone
Margaret Brignone

Having trouble submitting my order.
Also cannot get any password to be accepted. so having to sign in as a guest all the time!!!!!!

Heather W.
Heather W.asked

pls help me find my saved photo book created on 3.09.2021

No answers
Aylene
Ayleneasked

Why can’t I upload new photos . The original albums that have been developed are there, but can’t upload new photos.

1 answer
Terry Q.
Terry Q.

so sorry can't help as that was my first try. Go to HN counter when not too busy and ask assistant to help. sorry.

Maurice J.
Maurice J.asked

I have photos without the original negative or digital source. Can they be copied and how much per photo? Maurie

No answers
Lynelle J.
Lynelle J.asked

Can I get photocopying done at the photo centre?

No answers
Fussy
Fussyasked

Trying to send photos but I want them on a CD, but there is no option for it.

No answers
Joy B.
Joy B.asked

How do I move photos from my mac to Harvey norman

1 answer
Lorraine
Lorraine

On Harvey Norman Photo website, there is an option to upload photos from your computer. You can upload to an "album", or upload to the "project"

dats me
dats measked

can i send my Google photos to print into an Harvey Norman album?

No answers
Debbie B.
Debbie B.asked

I've just spent hours setting up my book and pages with photos where I want them etc only to discover that borders and embellishments have disappeared. Very disappointed. I have done 10+ books over the years and the result of this one is very plain. I won't be finishing it. I will try another company. Does anyone know of a company that does photo books?

1 answer
jo.l.ng.7
jo.l.ng.7

You could try photo book Australia or photobox ( I think they’re in uk)

Eve
Eveasked

every time I put a new photo the thing says very bad quality and it is really annoying dose it only like some types of photos or what and is there way to delete a photos with out getting rid of them all and restarting?

2 answers
Kim
Kim

Yes easy done go back to home page and select delete all. start again you need to make some smaller to fit in otherwise it will ask you to resize. Good Luck thats whats i did you need go slowly and look at all the options for pics available little confusing when i did to its not the easiest to use

Debbie B.
Debbie B.

There is a delete button on the right side of the screen. Some photo's are of poor resolution which makes them unsuitable to enlarge. Keeping them small and enlarging your better quality ones makes for an interesting page.

Jennie
Jennieasked

Is there any proposal to re-add the ability to add photo boarders and embellishments to photo books? I purchased a voucher for a 12x16 60 page photo book to create a book for my youngest child. My 2 older girls have photo books purchased through Harvey Norman Photo Centre before the changes to the site and without the embellishments this one is going to look so plain.

3 answers
fromKell
fromKell

?

Kate
Kate

I too have made many photobooks over the years and am now very disappointed with the removal of boarders and embellishments. I know the content is the most important thing, but will have to find another product as this one is just not up to scratch any more. Sad.

Leslie
Leslie

why no answer to the above question?

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