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20 questions from our users
Jacquiline H.asked
The rubber seal in the blade head snapped. Wondering if a replacement rubber can be purchased somewhere? Machine is still working fine.
Nusra R.asked
I am looking to blend berries as for smoothies for a patient who can't digest seeds and skin of all types berries. Wondering if this actually crushes the seeds as well. with a normal blender there seems to be lots of seeds and residual skin left without getting blended. Thanks. Much appreciated.
No answers
Kayasked
How can I clean the screw on mixer part? I lost the instructions does it come apart for easier claening?
No answers
Maryanne R.asked
ve bought this product, and why is my milk coming out of the blender, i turned it upside down to fit onto the base and milk leaks out
No answers
Maryanne R.asked
ive bought this product, and why is my milk coming out of the blender, i turned it upside down to fit onto the base and milk leaks out
1 answer
usually the bottle is over filled when this happens. Happens on my nutrabullet when it is too full.
Ken M.asked
Bought last week, and seems good value. however, instructions were missing from the box, so my question is can the blades be removed for cleaning ?
No answers
Karina Lasked
hi ! i bought this blender like 2-3 weeks ago to bring it back to my home country and give it as a present. but unfortunately i didn't check it well and found out that i didn't get the lid with the blade. is there anywhere selling the blade only ?really desperate now :(
No answers
Karen Wasked
Are the bottles dishwasher safe?
Annasked
How does it go with ice on the smoothies?
1 answer
It breaks ice up pretty well, I find it helps if you kind of shake it a bit (not sideways but vertically like a cocktail shaker) whilst you blend to minimise any larger lumps of ice. During warmer months I like to make smoothie combos like 4-5 ice cubes/banana /strawberry /handful of spinach/ coconut water or plain tap water... or milk if preferred. For $15 including a bottle and lid, it's definitely value. I'm still using mine this season, perfect for brekky and before/after gym, just blend and go! Highly recommend!
Lozasked
Hi i bought this bottle blender yesterday and it worked perfectly. However went to use it today and it has a burning plastic smell and now not working. Anyone else had this problem? Is it broken?
meravasked
I could not figure out how to order the blender (who is the supplier?). Can someone please guide me?
meravasked
Is this BPA free?
gxhdhdbasked
is this need press the button switch all the time?
Athenaasked
Just brought one, is it okay to put the bottle in the freezer? I want to make juice for work but dont want to do it just before work, would it be okay in the freezer overnight?
3 answers
Hi Athena. I haven't put mine in the freezer but you'll be fine to put it in the fridge. I make smoothies and fruit drinks the night before ans it keeps fine in the fridge. If you're worried about it staying cold during the day, you could,p chuck some ice cubes in before you grab n go or place it in a cooler.
Hello Athena,
I wouldn't fill it too full if it was to go in the freezer over night incase the expanding ice cracks the bottle etc. But as Logan has suggested (and I agree) from the fridge you could add an ice cube or three. I have actually made some trays of the smoothie for freezing and used them as mi ice cubes. Be sure to use cube sizes that will comfortably fit in the bottle though.
Awesome thanks guys, Ill try the ice cube idea :)
karinabourneasked
Has any one else had a problem with the bottom leaking black liquid? Around the bottom of the blade.
2 answers
Actually, on occassion this does happen these days. To prevent it from happening, before I engage it into the base to blend, but after screwing the blades onto the bottle, I push on the part which locks into the motor, controlling the blades. There's sometimes an audible click and you feel it depress slightly, which I assume is regaining the proper seal. Doing this each time prevents fluid leaking. Hope this helps!
Short answer is... You did the only thing you could and should have... Take it back for a refund or exchange for another. When manufacturing millions of the same item, there's going to be lemons among them. Either you got a lemon or you've made very good use of yours from the time you got it and it couldn't handle the usage. The seals will only be good for a certain amount of usage time especially with the cheaper brands like the one we're speaking off here. Also keep in mind that because it is a cheaper brand it won't cop the punishment regular use may bring upon it. If your blending things which take some time to vitamise, the cheaper quality seals will over heat and cause the problem you have described. This is why Kmart is at the top with it's customer returns policy. They will honour a refund or replacement no matter what (no having to sent it back to the manufacturer etc.).
They can afford to, when they're selling zillions of the same item and banking on the fact that most people won't bother returning it when/if it dies because it isn't worth very much. It all comes down to the consumers psychology which Kmart studies carefully. You did the write thing by you and they honoured that. Good on you. If the next one does the same thing within it's warranty, do the same again. You may get three for the price of one ($15) if you need to. Remember, the consumer has the power only if they desire it. Or they'll go elsewhere and make a better quality purchase and Kmart know this.
Huey Jooasked
Does it blend nuts, beetroots?
1 answer
It does smash up cashews and mixed nuts in to something you can use for crumb coating if thats what you're after but it won't have the size and power to make a powder out of it. You will have to shake the bottle in between blends to get everything. As for beetroot i haven't tried that but I'm guessing like any vegetable it would blend so long as you have some liquid in it. Hope this helps.
Beck Greenasked
In the drink bottle blender can u put Apple in it?
2 answers
You can do apple if cut in small pieces. It blends apple, mango, berries, melon etc. It wouldn't be as good as juicer because it doesn't squeeze out juice and discard rest. Hope it does help!!!!
I have done apples, pears, pineapple, kiwi fruit and bananas. I cut them all into smaller pieces. I have also done frozen berries without a problem.
M Janeasked
Does anyone know if you can you put the drink bottles in the dishwasher?
3 answers
I just used to put water in it with detergent when I was finished ad blitz it for a few seconds, is such an easy way to clean it.I ended up purchasing Logik blender as I needed one with a little more grunt and I have since given this to my son in law and I think he puts it in the dishwasher so I would say it would be fine.
The bottle should be ok, i wouldn't put the blade in though. There is no need as previously mentioned, put some water and detergent in it and whiz for 10 seconds and then its clean.
Yes we have been putting both the bottles and the blade assembly in our dishwasher for around 12 months now, so you will be fine
Lisa Fryasked
Will this machine pulp greens? Or can you add harder things to it like carrot and apple? Or is it only good for milk, ice and softer fruits? Thanks!
4 answers
Lisa Fry I have only ever used it for milk-based smoothies and protein shakes etc.
It makes short work out of bananas and berries etc, but I have not tried it on greens.
But, for $15, it is worth getting and trying it out for yourself!
I usually only do the smoothies and protein shakes too but I do them with water and add frozen fruit, goes through the frozen fruit brilliantly. Tonight for you I put water with broccoli, spinach, kale and carrot and it wizzed it up well.
hope this helps!
Thank you guys!
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